What types of professional services does Taxpayer Focused Support typically procure?

This office focuses on procurement for taxpayer-facing operations, including management consulting, organizational change management, business process re-engineering, and customer experience strategy implementation.

Are there specific set-asides common for Taxpayer Focused Support contracts?

While requirements vary by solicitation, this office frequently utilizes small business set-asides for professional services, including 8(a) and woman-owned small business designations to support IRS modernization goals.

How does this office differ from other IRS procurement divisions?

Unlike IT-heavy infrastructure offices, Taxpayer Focused Support prioritizes the human and operational side of tax administration, focusing on how the IRS interacts with the public and manages its internal workflows.

INTERNAL REVENUE SERVICE · Contracting Office

TAXPAYER FOCUSED SUPPORT

22 solicitations and awards tracked for this contracting office.

Contracting office22 solicitationsUnder INTERNAL REVENUE SERVICE

Solicitations

Federal records indexed

Source

Federal

Federal procurement data

Sub-Agency

INTERNAL REVENUE

INTERNAL REVENUE SERVICE

Agency

DEPARTMENT

DEPARTMENT OF THE TREASURY

About

Acquisition authority and contracting profile of TAXPAYER FOCUSED SUPPORT.

Taxpayer Focused Support manages procurement initiatives for the Internal Revenue Service to modernize tax administration and improve taxpayer service delivery. Vendors compete for contracts involving specialized business process consulting, customer experience technology, and enterprise-level administrative support services.

Hierarchy: INTERNAL REVENUE SERVICE · DEPARTMENT OF THE TREASURY.

Contracting officers at this office issue solicitations under the Federal Acquisition Regulation (FAR). Vendors must be registered in the federal procurement system with a valid CAGE code to receive awards.

Opportunity activity heatmap (2024-present)

Monthly posted opportunity volume from 2024 onward. Darker = more indexed records.

Count-basedPeak month: 42024-2026

2024

2025

2026

This view uses monthly opportunity counts from the public dataset. Monthly obligation dollars are not available on these pages.

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TAXPAYER FOCUSED SUPPORT contracting FAQ

Common questions about TAXPAYER FOCUSED SUPPORT, the parent hierarchy, and how vendors should track this contracting office.