CASE COORDINATION SERVICES

Introduction:

This is a Request For Information (RFI).  This is NOT a solicitation for proposals, proposal abstracts, or quotations.  The purpose of this notice is to obtain information regarding the availability and capability of qualified businesses. Your responses to the information requested will assist the Government in determining the appropriate acquisition method.  

Project Description and Requirements

The Administration for Children and Families (ACF), Office of Refugee Resettlement (ORR) seeks a contractor to develop and maintain case coordination programs to provide child welfare-based, third-party recommendations (TPR) regarding the care and release of Unaccompanied Alien Children (UAC) in ORR custody. The recommendations involve safe and timely reunifications with family, transfers, and placements, and identifying UACs with special or developmental needs and corresponding services.

UAC apprehended by the Department of Homeland Security (DHS) immigration officials are transferred to the care and custody of ORR. ORR promptly places an unaccompanied alien child in the least restrictive residential setting that is in the best interests of the child, taking into consideration danger to self, danger to the community, and risk of flight.

Residential care services begin once ORR accepts a UAC  for placement from United States Customs and Border Patrol (CBP) and ends when the child is released from ORR custody, turns 18 years of age, or the UAC’s immigration case results in a final disposition of removal from the U.S. ORR takes into consideration the unique nature of each child’s situation and incorporates child welfare principles when making placement, clinical, case management, and release decisions that are in the best interest of the child.

NAICS Codes

541611, 561320, 541990, 624230 and 624190

Anticipated Period of Performance

*Estimated: September 30, 2026 through September 29, 2027, base year and four one (1) year option periods. 

Capability Information Sought

Respondents must provide, as part of their responses, a capability statement, which addresses services being requested along with responses to the Customer Survey. 

Information Submission Instructions

All inquiries to this Notice must submitted to Sharee Richardson at Sharee.Richardson@hhs.gov 

Disclaimer and Important Notes 

This notice does not obligate the Government to award a contract or otherwise pay for the information provided in response.  The Government reserves the right to use information provided by respondents for any purpose deemed necessary and legally appropriate.  Any organization responding to this notice should ensure that its response is complete and sufficiently detailed to allow the Government to determine the organization’s qualifications to perform the work.  Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted.  After a review of the responses received, a pre-solicitation synopsis and solicitation may be published in SAM.gov.  However, responses to this notice will not be considered adequate responses to a solicitation.

Confidentiality 

No proprietary, classified, confidential, or sensitive information should be included in your response.  The Government reserves the right to use any non-proprietary technical information in any resultant solicitation(s).

Amendment 1 - Updates Section F.3 of the Survey

Amendment 2 - Incorporate additional NAICS codes