Closed Solicitation · DEPARTMENT OF THE TREASURY
AI Summary
The Department of the Treasury's Internal Revenue Service is seeking a contractor to provide software maintenance and support for HCL BigFix. This includes managing a centralized server architecture and ensuring secure communication and adequate system resources. Proposals should address the requirements outlined in the provided table.
The contractor shall provide software maintenance and support as listed in the requirements table below. HCL BigFix provides a centralized server architecture with supported Windows or Linux operating systems, a relational database using SQL Server, and endpoint agents installed on managed devices. It relies on continuous network connectivity (or relay infrastructure for distributed environments), adequate system resources (CPU, RAM, and storage) based on deployment size, and secure communication over designated ports. Maintenance and support is provided via a vendor ticketing system with SLA’s according to assigned priority.
HCL BIGFIX SOFTWARE MAINTENANCE SUPPORT is a federal acquisition solicitation issued by DEPARTMENT OF THE TREASURY. Review the full description, attachments, and submission requirements on SamSearch before the response deadline.
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