HPE CUSTOMER CARE SIMPLIVITY SUPPORT

This is a COMBINED SYNOPSIS/SOLICITATION for commercial items prepared in accordance with the information in FAR Subpart 12.6, using Simplified Acquisition Procedures, as supplemented with the additional information included in this notice.  This announcement constitutes the only solicitation; a written solicitation will not be issued.  PAPER COPIES OF THIS SOLICITATION WILL NOT BE AVAILABLE. This combined synopsis/solicitation SHALL be posted on SAM.gov. 

The RFQ number is N0060426Q0002.  This solicitation documents and incorporates provisions and clauses in effect through FAC 2025-06 and DFARS Publication Notice 20251024.  It is the responsibility of the contractor to be familiar with the applicable clauses and provisions.  The clauses may be accessed in full text at these addresses: https://www.acquisition.gov/far/    and http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html.  The NAICS code is 513210 and the Small Business Standard is $47 Million. The proposed contract is 100% set aside for small business concerns. The Small Business Office concurs with the set-aside decision.

BRAND NAME ONLY:

The proposed contract action is for a brand name only. In accordance with FAR 5.102(a)(6), the required justification is attached. 

The NAVSUP FLC Pearl Harbor requests responses from AUTHORIZED HEWLETT PACKARD ENTERPRISE (HPE) RESELLERS capable of providing: 

CLIN 0001, Qty: 12, Unit of Measure: Months, HPE complete customer care starter pack HU0R4AC in accordance with the attached Performance Work Statement (PWS).

CLIN 0002, Qty: 12, Unit of Measure: Months, HPE complete customer care option defective media retention part number HU4D6AC in accordance with the attached Performance Work Statement (PWS).

PERIOD OF PERFORMANCE:

1 December 2025 to 30 November 2026

DELIVERY:

Unless otherwise specified in the order, the supplier is responsible for the performance of all inspection requirements and quality control. 

PAYMENT:

This requirement will result in a Firm-Fixed Price (FFP) purchase order. The method of payment will be Wide Area Workflow (WAWF). Invoicing shall occur MONTHLY.

METHOD OF AWARD:

Award of the contract resulting from this solicitation will be made to the responsible Quoter whose quote is technically acceptable, and the lowest price. The final contract award will be based on a determination of responsibility in accordance with FAR 9.1 and the lowest priced technically acceptable offer.

An acceptable offer shall meet the specified requirements and is an authorized HPE reseller.

An unacceptable offer does not clearly meet the specified requirements or is not an authorized HPE reseller.

The Government has the right to request additional information to verify quoters authorized resellers status.

ANNOUNCEMENT:

This announcement will close at 12:00 pm Hawaii Standard Time on 24 November 2025. Contact Dana Anderson at dana.a.anderson2.civ@us.navy.mil. Oral communications are not acceptable in response to this notice. All responsible sources may submit a quote which shall be considered by the agency.

System for Award Management (SAM). Quoters must be registered in the SAM database to be considered for award. Registration is free and can be completed on-line at http://www.sam.gov/.

All quotes shall include price(s), FOB point, a point of contact, name and phone number, GSA contract number if applicable, business size, and payment terms. Quotes over 10 pages in total will not be accepted by facsimile.  Each response must clearly indicate the capability of the quoter to meet all specifications and requirements.

Quoters requested to provide a completed copy of attached FAR 52.212-3 (CD) and FAR 52.204-24 with quotes (unless SAM.gov representations are updated and current). 

The following FAR and DFARS provision and clauses are applicable to this procurement: 

52.204-7          System for Award Management NOV 2024

52.204-10        Reporting Executive Compensation and First-Tier Subcontract Awards   JUN 2020

52.204-13        System for Award Management Maintenance     OCT 2018

52.204-16        Commercial and Government Entity Code Reporting      AUG 2020

52.204-18        Commercial and Government Entity Code Maintenance AUG 2020

52.204-21        Basic Safeguarding of Covered Contractor Information Systems NOV 2021

52.204-23        Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities DEC 2023

52.204-24        Representation Regarding Certain Telecommunications and Video Surveillance Services or Equipment            NOV 2021

52.204-25        Prohibition of Contracting for Certain Telecomunications and Video Surveillance Services or Equipment            NOV 2021

52.204-27        Prohibition on a ByteDance Covered Application           JUN 2023

52.209-6          Protecting the Government’s Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment           JAN 2025

52.209-10        Prohibition on Contracting with Inverted Domestic Corporations NOV 2015

52.212-1          Instructions to Offerors—Commercial Products and Commercial Services           SEP 2023

52.212-2          Evaluation—Commercial Products and Commercial Services     NOV 2021

52.212-3          Offeror Representations and Certifications—Commercial Products and Commercial Services--Alternate I           FEB 2024

52.212-4          Contract Terms and Conditions—Commercial Products and Commercial Services           NOV 2023

52.212-5          Contract Terms and Conditions Required To Implement Statutes or Executive Orders—Commercial Products and Commercial Services        OCT 2025

52.219-6          Notice of Total Small Business Set-Aside          NOV 2020

52.219-28        Post-Award Small Business Program Rerepresentation   JAN 2025

52.222-3          Convict Labor  June 2003

52.222-21        Prohibition of Segregated Facilities       APR 2015

52.222-26        Equal Opportunity        SEP 2016

52.222-35        Equal Opportunity for Veterans JUN 2020

52.222-37        Employment Reports on Veterans          JUN 2020

52.222-41        Service Contract Labor Standards          AUG 2018

52.222-42        Statement of Equivalent Rates for Federal Hires MAY 2014

52.222-50        Combating Trafficking in Persons         OCT 2025

52.224-3          Privacy Training           JAN 2017

52.226-8          Encouraging Contractor Policies to Ban Text Messaging While Driving  MAY 2024

52.232-33        Payment by Electronic Funds Transfer—System for Award Management OCT 2018

52.232-39        Unenforceability of Unauthorized Obligations    JUN 2013

52.232-40        Providing Accelerated Payments to Small Business Subcontractors         MAR 2023

52.233-3          Protest after Award       AUG 1996

52.233-4          Applicable Law for Breach of Contract Claim    OCT 2004

52.240-1          Prohibition on Unmanned Aircraft Systems Manufactured or Assembled by American Security Drone Act—Covered Foreign Entities  NOV 2024

52.252-1          Solicitation Provisions Incorporated by Reference          FEB 1998

52.252-2          Clauses Incorporated by Reference        FEB 1998

52.252-5          Authorized Deviations in Provisions      NOV 2020

52.252-6          Authorized Deviations in Clauses          NOV 2020

252.203-7000   Requirements Relating to Compensation of Former DoD Officials          SEP 2011

252.203-7002   Requirement to Inform Employees of Whistleblower Rights       DEC 2022

252.203-7005   Representation Relating to Compensation of Former DoD Officials         SEP 2022

252.204-7003   Control of Government Personnel Work Product APR 1992

252.204-7008   Compliance with Safeguarding Covered Defense Information Controls   OCT 2016

252.204-7009   Limitations on the Use or Disclosure of Third-Party Contractor Reported Cyber Incident Information            JAN 2023

252.204-7012   Safeguarding Covered Defense Information and Cyber Incident Reporting           MAY 2024

252.204-7015   Notice of Authorized Disclosure of Information for Litigation Support    JAN 2023

252.204-7016   Covered Defense Telecommunications Equipment or Services--Representation    DEC 2019

252.204-7017   Prohibition on the Acquisition of Covered Defense Telecommunications Equipment or Services--Representation MAY 2021

252.204-7018   Prohibition on the Acquisition of Covered Defense Telecommunications Equipment or Services   JAN 2023

252.204-7019   Notice of NIST SP 800-171 DoD Assessment Requirements       NOV 2023

252.204-7020   NIST SP 800-171 DoD Assessment Requirements          NOV 2023

252.204-7022   Expediting Contract Closeout    MAY 2021

252.204-7024   Notice on the use of the Supplier Performance Risk System        MAR 2023

252.223-7008   Prohibition of Hexavalent Chromium    JAN 2023

252.225-7000   Buy American--Balance of Payments Program Certificate--Basic FEB 2024

252.225-7001   Buy American and Balance of Payments Program--Basic FEB 2024

252.225-7012   Preference for Certain Domestic Commodities   APR 2022

252.225-7048   Export-Controlled Items JUN 2013

252.225-7050   Disclosure of Ownership or Control by the Government of a Country that is a State Sponsor of Terrorism            DEC 2022

252.225-7055   Representation Regarding Business Operations with the Maduro Regime MAY 2022

252.225-7056   Prohibition Regarding Business Operations with the Maduro Regime      JAN 2023

252.225-7059   Prohibition on Certain Procurements from the Xinjiang Uyghur Autonomous Region–Representation            JUN 2023

252.225-7060   Prohibition on Certain Procurements from the Xinjiang Uyghur Autonomous Region       JUN 2023

252.225-7972   "Prohibition on the Procurement of Foreign-Made Unmanned Aircraft Systems. (DEVIATION 2024-O0014)"           AUG 2024

252.225-7973   "Prohibition on the Procurement of Foreign-Made Unmanned Aircraft Systems—Representation. (DEVIATION 2024-O0014)"    AUG 2024

252.232-7003   Electronic Submission of Payment Requests and Receiving Reports        DEC 2018

252.232-7006   Wide Area WorkFlow Payment Instructions       JAN 2023

252.232-7010   Levies on Contract Payments    DEC 2006

252.237-7010   Prohibition on Interrogation of Detainees by Contractor Personnel          JAN 2023

252.239-7009   Representation of Use of Cloud Computing        SEP 2015

252.239-7010   Cloud Computing Services        JAN 2023

252.239-7017   Notice of Supply Chain Risk     DEC 2022

252.239-7018   Supply Chain Risk        DEC 2022

252.244-7000   Subcontracts for Commercial Products or Commercial Services  NOV 2023

252.247-7023   Transportation of Supplies by Sea--Basic           OCT 2024

52.252-1 Solicitation Provisions Incorporated by Reference (Feb 1998)

This solicitation incorporates one or more solicitation provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The offeror is cautioned that the listed provisions may include blocks that must be completed by the offeror and submitted with its quotation or offer. In lieu of submitting the full text of those provisions, the offeror may identify the provision by paragraph identifier and provide the appropriate information with its quotation or offer. Also, the full text of a solicitation provision may be accessed electronically at this/these address(es):

https://www.acquisition.gov/browse/index/far

https://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html

(End of provision)

52.252-2 Clauses Incorporated By Reference (Feb 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

https://www.acquisition.gov/browse/index/far

https://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html

(End of clause)

             

52.252-5 Authorized Deviations in Provisions (Nov 2020)

      (a) The use in this solicitation of any Federal Acquisition Regulation (48 CFR Chapter 1) provision with an authorized deviation is indicated by the addition of "(DEVIATION)" after the date of the provision.

      (b) The use in this solicitation of any Defense Federal Acquisition Regulation Supplement (48 CFR Chapter 2) provision with an authorized deviation is indicated by the addition of "(DEVIATION)" after the name of the regulation.

(End of clause)

52.252-6 Authorized Deviations in CLAUSES (Nov 2020)

      (a) The use in this solicitation or contract of any Federal Acquisition Regulation (48 CFR Chapter 1) clause with an authorized deviation is indicated by the addition of "(DEVIATION)" after the date of the clause.

      (b) The use in this solicitation or contract of any Defense Federal Acquisition Regulation Supplement (48 CFR Chapter 2) clause with an authorized deviation is indicated by the addition of "(DEVIATION)" after the name of the regulation.

(End of clause)

******* End of Combined Synopsis/Solicitation ********