Closed Solicitation · SOCIAL SECURITY ADMINISTRATION

    REQUEST FOR INFORMATION

    SOCIAL SECURITY ADMINISTRATION
    Sol. 28321325RI0000042SolicitationBALTIMORE, MD
    Closed
    STATUS
    Closed
    closed Aug 27, 2025
    POSTED
    Aug 20, 2025
    Publication date
    NAICS CODE
    513210
    Primary industry classification
    PSC CODE
    7A21
    Product & service classification

    AI Summary

    The Social Security Administration is seeking vendor information through a Request for Information (RFI) for Medallia software subscription licenses. This initiative aims to enhance the Voice of the Customer (VoC) platform for customer feedback. Interested vendors should provide relevant information by the specified deadline.

    Contract details

    Solicitation No.
    28321325RI0000042
    Notice Type
    Solicitation
    Posted Date
    August 20, 2025
    Response Deadline
    August 27, 2025
    NAICS Code
    513210AI guide
    PSC / Class Code
    7A21
    Primary Contact
    Scott Pinney
    State
    MD
    ZIP Code
    21235
    AI Product/Service
    service

    Description

    RFI to gather vendor information for Medallia software subscription licenses to enable SSA’s Voice of the Customer (VoC) customer feedback platform.

    Key dates

    1. August 20, 2025Posted Date
    2. August 27, 2025Proposals / Responses Due

    AI search tags

    Frequently asked questions

    REQUEST FOR INFORMATION is a federal acquisition solicitation issued by SOCIAL SECURITY ADMINISTRATION. Review the full description, attachments, and submission requirements on SamSearch before the response deadline.

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