Closed Solicitation · DEPT OF DEFENSE
AI Summary
The Department of Defense is seeking a contractor for the USARC SCC SIS Support Contract, which includes providing 24-hour technical support via telephone, software updates, and bug fixes. The contractor must ensure synchronization between the primary monitoring station at Fort McCoy, WI, and the backup at Fort Snelling, MN. Additionally, an annual visit from a certified technician for diagnostics, system upgrades, and preventative maintenance is required. This opportunity is set aside for small businesses under NAICS Code 561621.
The Contractor shall provide access to 24 Hour Technical Support via Telephone. The contractor shall provide software support, software updates and bug fixes. The contractor will ensure the primary monitoring station located at Fort McCoy, WI and the backup monitoring station located at Fort Snelling, MN are consistently synchronizing and acting as a hot backup. The contractor shall provide a certified technician and trainer at least once annually to perform general diagnostics, system grooming, system upgrades, problem resolution, and preventative maintenance tasks to ensure optimal system operating conditions.
USARC SCC SIS Support Contract is a federal acquisition solicitation issued by DEPT OF DEFENSE. Review the full description, attachments, and submission requirements on SamSearch before the response deadline.
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