0007240 Uniform Purchase and Rental Services

Pursuant to Texas Government Code Section 2165.001, Custodianship of State Property, and Section 2156.121, Use of Competitive Sealed Proposals, the Texas Facilities Commission is requesting responses to this Request for Proposal for the provision of sales, rental, laundry, and delivery of new uniforms.  TFC anticipates award to multiple Contractors (one for rentals and one for sales) from this solicitation as for best value for the state as per TGC 2156, Subchapter E.

Project Details

• Reference ID: 0007240
• Department: Facilities Management and Operations
• Department Head: Marty Martinez (Director)

Important Dates

• Questions Due: 2026-06-23T17:00:00.000Z
• Answers Posted By: 2026-06-26T22:00:00.000Z
• Pre-Proposal Meeting: 2026-06-15T15:00:00.000Z — https://us02web.zoom.us/meeting/register/cWBiz2k3SdWVMdqOeQP-Dw

Meetings & Milestones

Evaluation Criteria

• LITIGATION (100 pts) —
  1. Provide details of all litigation history, including but not limited to administrative claims and proceedings and arbitration within the past five (5) years.
  2. Respondents involved in litigation, depending upon the circumstances of the litigation, may be disqualified at the sole discretion of TFC.
• HSP PLAN —

  Vendor complied with HUB "Good Faith Effort" requirement(s).

• RELEVANT EXPERIENCE AND QUALIFICATIONS (10 pts) —

  (1)    Provide a free-form narrative that describes in detail qualifications that is relevant to the scope of this solicitation. 
  (2)    Demonstration of a Respondent’s relevant experience performing uniform sales and/or uniform rental, laundry, delivery, and customization of new uniform clothing. Respondents should show specific relevant experience including:
  (a)    The Contractor shall demonstrate a minimum of Five (5) years of experience in uniform sales and/or uniform rental, laundry, delivery services, and customization of new uniform clothing.
  (b)    Demonstrate extensive knowledge of uniform clothing services as it pertains to uniform sales and/or rental, laundry, delivery, and customization.
  (3)    Names of top management and key employees and each person’s duties, including the background and experience of these employees; and 
  (a)    Identify the Company Account Representative who will be assigned and provide a resume.
  (4)    An organizational chart which shows roles and responsibilities of key individuals assigned to provide services under the contract;
  (5)    The following minimum requirements are required of Respondents:
  (a)    Out of state Respondent’s doing business in the State of Texas shall have a Certificate of Registration to do business in Texas, a copy of which shall be submitted with the proposal; 

• CATALOG AND DESCRIPTIVE LITERATURE (10 pts) —

  Respondents shall submit with their proposal catalogs and descriptive literature to fully describe the materials or garments offered. The Catalog must include detailed sizing charts for items included in the catalog. 
  (a)    Respondents shall identify proposed product within the catalog for each style identified in Attachment D – Compensation and Fees.
  (b)    Samples: TFC may request samples of a product or products from shortlisted Respondents prior to interview to assess quality, size, type and other specifications. A sample of the embroidery for approval prior to embroidering on shirts/outerwear may be required. Details of samples required will be provided at that time.

• PROPOSED METHODOLOGY (30 pts) —

  A detailed plan outlining the processes of implementation regarding the requirements of the contract. This shall include, but not be limited to:

  1. Explain your processes and techniques used to understand the services to be provided under the contract;
  2. Explain your diagnostic and troubleshooting techniques.
  3. Explain how you monitor and maintain project schedules.
  4. Explain how you will meet the various response times outlined in the requirements.
  5. Explain how you source parts for regular and after-hours emergency repairs.
  6. Explain how your Staff sizing and their roles will fulfill the requirements.
  7. If awarded a Contract, explain how your existing workload will fit in proportion to the services outlined in the contract.
  8. Explain how you manage and coordinate the work with Subcontractors hired by you.
  9. Explain your approach in coordinating with other Contractors hired by TFC.
• QUALITY & SAFETY PROGRAM (10 pts) —

  (1) Quality Assurance: Respondent shall provide the name and job title of the person in the organization who oversees the quality assurance program. Respondent shall describe its quality assurance program, quality requirements and means of measurement to ensure high quality and responsive service. 
  (2) Quality Control: Provide documentation describing your company’s quality program for sales and/or rental garments. This document shall include but not be limited to:

  a)   Provide current rejection rate of uniforms, including causes related to unsatisfactory services from comparable clients.  
  b)   Describe the return policy and processes for handling uniforms rejected due to incorrect orders, customization errors and/or rental uniforms not being cleaned or repaired properly. 
  c)   Outline procedures for managing rental uniforms at the end of their service life.
  d)   Contractor’s ability to perform custom services and alterations on purchased and/or damaged rental uniforms.
  e)   Provide policies covering both supplier-damaged garments and garments damaged by the customer.
  f)    Explain the standardized process for inspecting each garment and custom work.

  (3) Safety Program:

  (a)  Respondent shall provide its workers' compensation experience modification rate (EMR) for the last five (5) years. This shall be included in the proposal on the insurance broker’s letterhead.
  (b)  Provide a description of your firm’s safety program and indicate the name and job title of the person in your organization who manages the program. TFC reserves the right to require a copy of your safety manual, which, if contracted, will become a contract document.

• REFERENCES (100 pts) —

  Respondent submitted a complete Attachment F – References Form

• Uniform Rentals (20 pts) —

  Attachment E – Compensation and Fees for rental services.

• Uniform Sales (20 pts) —

  Attachment E – Compensation and Fees for uniform sales.

Submission Requirements

• Package 1 - Execution of Proposal (required) —

  The Attachment B – Execution of Proposal shall be completed as directed, signed by the individual or authorized agent of the business entity submitting the proposal, and returned with the proposal. Failure to sign where indicated will result in disqualification of proposal.

  Please download the below documents, complete, and upload.

• Package 1 - Provide details of all litigation history, including but not limited to, administrative claims and proceedings and arbitration within the past five (5) years. (required) —

  Respondents involved in litigation, depending upon the circumstances of the litigation, may be disqualified at the sole discretion of TFC.

  If no litigation history, upload a statement on letterhead stating no litigation history.

• Package 2 - Scored Evaluation Materials (required) —

  Upload the following proposal contents here:

  1. Relevant Experience and Qualifications
  2. Catalog and Descriptive Literature
  3. Proposed Methodology
  4. Quality and Safety Program
  5. Attachment F – References Form

  Do not include pricing information in your response. 

• Package 3 - Compensation and Fees (required) —

  Attachment E Compensation and Fees

  Please download the below documents, complete, and upload.

• Package 3 - ADDITIONAL VALUE-ADDED SERVICES —

  Respondents shall identify any additional services offered beyond the requirements of this contract. If a contract is awarded, these services may be procured under this contract.

• Conflicts of Interest (required) —

  No Conflicts of Interest: Respondent has disclosed in writing to TFC all existing or potential conflicts of interest relative to the performance of the contract. Any existing or potential conflicts of interest shall be disclosed and attached here.

  Do you have any Conflicts of Interest you need to disclose?

• Conflicts of Interest Disclosure (required) —

  Upload a document detailing your Conflicts of Interest.

• HUB SUBCONTRACTING PLAN (required) —

  Upload Proof of Online submission of HSP through the HUB Compliance Reporting System

• BID BOND (required) —

  Upload a copy of your bid bond, certified and/or cashier’s check (on a solvent bank in the State of Texas) drawn to the order of the Texas Facilities Commission.

  Hard copies of the bid security should be mailed to the address below and received within 3 business days of the bid opening date.  Failure to provide an acceptable bid bond, certified and/or cashier’s check, may result in the disqualification of the proposal.  

  Delivery address for bid bond:
  Texas Facilities Commission
  1711 San Jacinto Blvd., Austin, TX 78701
  Attn: Procurement Department, RFP 0007240.

• Disclosure of Interested Parties (required) —

  Respondent represents and warrants that if selected for award of a contract as a result of the Solicitation, Respondent will submit to Agency a Certificate of Interested Parties prior to contract execution in accordance with Section 2252.908 of the Texas Government Code. 

• Consulting Services (required) —

  In accordance with Section 2254.033 of the Texas Government Code, relating to consulting services, Respondent certifies that it does not employ an individual who has been employed by Agency or another agency at any time during the two years preceding the submission of the Response or, in the alternative, Respondent has disclosed in its Response the following:

  1. the nature of the previous employment with Agency or the other agency;
  2. the date the employment was terminated; and
  3. the annual rate of compensation for the employment at the time of its termination.
• Contract or PO (required) —

  Will a contract or a PO be issued for this project?

• Commission Approval (required) —

  Is your project over $1 million or does it require Commission approval?

• Consulting Services (required) —

  Is this for consulting services?

• Awards (required) —

  Do you want to do a single or multiple award?

• Pre-Bid/Pre-Proposal Meeting (required) —

  Pick an Option below. 

• Jobsite Walkthrough/Site Visit (required) —

  Do you need a Jobsite Walk-through or Site Visit?

• Pricing Table (required) —

  Do you want to use OpenGov's Electronic Pricing Table or allow vendors to upload a pricing table?

• Contract Term (required) —

  Will these be ongoing services with renewals, or one-time services?

• Term Year End (required) —

  What year will the contract end?  August 31, 20XX.

• Renewal Options (required) —

  Pick an option below for your renewal terms.

• Contract End (required) —

  Work shall be completed no later than?

• Secondary Contact Name (required) —

  Enter the Secondary Procurement Contact Name. 

• Secondary Contact Phone (required) —

  Enter the Secondary Procurement Contact Phone Number. 

• Secondary Contact Email (required) —

  Enter the Secondary Procurement Contact Email

• Bid Bond (required) —

  Do you require a bid bond?

• Bond Amount (required) —

  Will the Bid Bond be 5% of the total bid amount or $25,000.00?

• HUB Statement of Probability (required) —

  Are HUB Subcontracting Opportunities probable?

• HUB B2G Access Code (required) —

  Enter the Access Code for the B2G HUB Compliance Reporting System.

• HUB Category (required) —

  Pick a Category Below