2026-037 - Customer Experience Program Design and Implementation Consulting Services

Solicitation No.

229848

Type / RFx

RFP

Status

Open

Level

county

Published Date

Invalid Date

Due Date

May 6, 2026

NAICS Code

541618AI guide

Jurisdiction

Superior Court of California, County of Los Angeles

State

California

Agency

Superior Court of California, County of Los Angeles

The Superior Court of California, County of Los Angeles ("Los Angeles Superior Court" or "Court") is the largest unified trial court in the United States with nearly 600 courtrooms presided over by 550 bench officers. The Court has over 4,500 full-time employees, 38 Court locations, serving 88 cities, and 118 law enforcement agencies countywide.The Court is seeking quotes, bids, or proposals for Customer Experience Program Design and Implementation Consulting Services.PLEASE NOTE THE FOLLOWING: Price should be all-inclusive, with the exception of any applicable taxes. Quote new product only; used/refurbished items will not be accepted. Alternate brands will not be accepted.As you access Court documents, some documents may be view only, but many of the documents call for you to input information into the blanks, directly onto the document. Failure to input requested information may result in your bid being deemed non-responsive. Vendors may respond to all or some Line Items. However, in many instances, the Court may prefer to award the entire bid (all Line Items) to one vendor. In such instances, the Court is not bound to consider partial bids. By participating in this solicitation, you agree/accept all terms and conditions, rules, procedures, etc., set forth in any/all of the solicitation documents.Bid contact: Jennifer Arias Issuing agency: Superior Court of California, County of Los Angeles Contract duration: Three (3) Years Contract renewal: Two (2) Annual Renewals Prices good for: 120 Days

1. Invalid DatePublished
2. May 6, 2026Responses Due