SLED Opportunity · MISSOURI · UNIVERSITY OF MISSOURI
AI Summary
The University of Missouri seeks proposals for process improvement consulting services to enhance the UMKC Innovation Center's operations, focusing on customer journey mapping and aligning innovation units. Estimated budget is $150,000 with a central project contact managing the engagement.
The University of Missouri requests proposals for Process Improvement Consulting Services for the UMKC Innovation Center. Qualified suppliers are invited to submit a proposal on the items or services specified. All proposals shall be subject to the terms and conditions included herein. Proposals submitted must be received utilizing the University of Missouri System's electronic bidding platform. The University assumes no responsibility for any supplier’s on time submission. --- Q&A --- Q1: Is UMKC able to share any budgetary or resourcing parameters to help proposers right-size scope, staffing, and deliverables appropriately? A1: The University is looking for a best overall response but has estimated the cost to be $150,000. Submitted: 1/13/2026 01:59:01 PM (CT) Q2: For the process improvement and system mapping phase, does UMKC anticipate a centralized, standardized future-state process across all departments, or should the engagement include department- or group-specific current- and future-state processes (e.g., entrepreneurship, innovation, etc.)? This clarification will help us appropriately define scope and resourcing. A2: Identify the infrastructure to best support faculty, students and community clients and entrepreneurs as they "make ideas real," aligning the multiple units focusing on innovation, commercialization and entrepreneurship, bringing all access points together into a single, seamless experience. Submitted: 1/13/2026 01:58:45 PM (CT) Q3: For both phases of the process, what does stakeholder management look like on the UMKC side? Will this project be ran centrally with one single point of contact or will a different representative be aligned per department/group (i.e. entrepreneurship, innovation, etc.)? A3: There will be a central point of contact. Submitted: 1/13/2026 01:58:34 PM (CT) Q4: Regarding the listed audience segments, should proposers assume equal depth of journey mapping across all groups, or is UMKC open to prioritization based on strategic importance, known pain points, or feasibility? A4: UMKC is open to prioritization based on strategic importance, known pain points, or feasibility. Submitted: 1/13/2026 01:58:15 PM (CT) Q5: 4. In particular, who will have final approval authority at key milestones when tradeoffs or prioritization decisions are required? A5: While the chancellor is the executive sponsor and has ultimate authority, he is advised by the Vice Chancellor for Commercialization and Entrepreneurship/Executive Director of the Innovation Center; the Director of the Regnier Institute for Entrepreneurship and Innovation, and the Director of the Center for Law, Entrepreneurship and Innovation. Submitted: 1/13/2026 01:57:58 PM (CT)
SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.
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