SLED Opportunity · TEXAS · SAN ANTONIO WATER SYSTEM
AI Summary
San Antonio Water System seeks a cloud-based SaaS solution for virtual district metering to identify water loss and leakage. Bids due by September 29, 2025. Integration with existing systems and real-time data processing required.
INSTRUCTIONS TO RESPONDENTS Bids are solicited for furnishing the goods, supplies, equipment and/or services as set forth in this solicitation. Bids must be received Electronically or by Sealed Bid in the Purchasing Office by date and time specified, and then publicly opened and read aloud. Sealed Bids that are either mailed or delivered must be enclosed in a sealed envelope, addressed to the Director Purchasing, and have the bid number, bid name, closing date, and company name clearly marked on the outside of the envelope. Sealed Bids should be mailed or hand delivered to the following address: San Antonio Water System Purchasing Department 2800 US Highway 281 North, Administration Bldg, 5th Floor San Antonio, TX 78212 Electronic Bids can not be accepted after the specified date/ time. Sealed Bids received late will be returned; they will not be opened nor considered in the evaluation of the bid. The undersigned agrees, if the bid is accepted, to furnish any and all items upon which prices are offered, at the price(s) and upon the terms and conditions contained in the specifications. The period of acceptance of this bid will be 90 calendar days after the bid opening date. SCOPE: The San Antonio Water System (SAWS) is seeking to procure, using the Request for Proposal (RFP) method, a Software-as-a-Service (“SaaS” or cloud) solution to: (1) identify and measure water loss within SAWS distribution network, and (2) identify leakage locations utilizing the concept of Virtual District Metering (vDMA) (the “vDMA Software”). We highly recommend online submission. This expedites the process and reduces errors for both buyer and supplier. For technical assistance, please contact Ion Wave's Customer Success Team: 1-866-277-2645 x 4 or email support@ionwave.net. The San Antonio Water System Purchasing Department is willing to assist any bidder(s) in the interpretation of bid provisions or explanation of how bid forms are to be completed. Assistance may be received by visiting the Purchasing Office in the SAWS Main Office, 2800 US Hwy 281 North, San Antonio, TX 78212, or by calling (210) 233-3819. To report suspected ethics violations impacting the San Antonio Water System, please call 1-800-687-1918. --- Q&A --- Q1: Does SAWS have a vision for leveraging the system’s hydraulic model as a future integrated part of the vDMA solution? A1: SAWS will defer to the selected Vendor, if there is value to integrate the hydraulic model. Submitted: 9/4/2025 02:43:43 PM (CT) Q2: On Page 4 of the RFP, Functional Requirements: a. What work order system is used currently by SAWS? b. Please provide clarification of and basic functionality required for providing the “Ability to associate and reconcile work order data for leak repairs…”. What is SAWS intent of use for this feature? What level of reconciliation is expected for this feature? A2: Work Order is Infor public work (previously Hansen). The goal is to be able to associate the work order leak data that occurred within an area to an Event that the vDMA identified to understand causality. Submitted: 9/4/2025 02:41:50 PM (CT) Q3: How much historical enterprise data is available for each data type? How many years and at what data measurement frequency? A3: It depends on the Enterprise system and data, for example the SCADA SAWS has five years and the Historian record every 10 sec of data. As for AMI it is about 2 years - SAWS is not expecting Vendors to use Historical data; at the most if needed a couples of month History. Submitted: 9/4/2025 02:40:20 PM (CT) Q4: Regarding vDMA Software Requirements (25-25057), how do you define real-time? Mostly, this is limited by the data latency due to the connectivity of different sensors and meters with different sending intervals and timestamps. What is expected? A4: Real time refer to integration with SAWS Azure Data lake (IoT hub and Event Hub) via API and not a scheduled push. Submitted: 9/4/2025 11:45:23 AM (CT) Q5: Regarding the reference Vendor Support Availability “99.99% availability” requirement, based on standard calculations, 99.99% availability corresponds to a maximum of approximately 52 minutes of unscheduled downtime per year, excluding scheduled maintenance. Could you clarify the intended measurement period (e.g., annual, quarterly, monthly)? Additionally, would you be open to discussing whether a slightly lower availability target, such as 99.9%, might still meet your operational needs while providing a more cost-effective balance? A5: If unable to meet the 99.99% availability requirement, please provide expected availability or advertised SLAs. Submitted: 9/4/2025 11:44:49 AM (CT)
SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.
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