SLED Opportunity · TEXAS · SAN ANTONIO WATER SYSTEM

    ANNUAL CONTRACT FOR INSTALLATION AND MAINTENANCE FOR A VISITOR MANAGEMENT SYSTEM

    Issued by San Antonio Water System
    localRFPSan Antonio Water SystemSol. 3717
    Closed
    STATUS
    Closed
    due Oct 6, 2025
    PUBLISHED
    Sep 15, 2025
    Posting date
    JURISDICTION
    San Antonio
    local
    NAICS CODE
    541512
    AI-classified industry

    AI Summary

    San Antonio Water System seeks proposals for installation, configuration, training, and maintenance of a Visitor Management System. Solutions may be cloud-based or on-premises. Bids due by October 6, 2025.

    Opportunity details

    Solicitation No.
    3717
    Type / RFx
    RFP
    Status
    Issued
    Level
    local
    Published Date
    September 15, 2025
    Due Date
    October 6, 2025
    NAICS Code
    541512AI guide
    State
    Texas
    Agency
    San Antonio Water System

    Description

    INSTRUCTIONS TO RESPONDENTS Bids are solicited for furnishing the goods, supplies, equipment and/or services as set forth in this solicitation. Bids must be received Electronically or by Sealed Bid in the Purchasing Office by date and time specified, and then publicly opened and read aloud. Sealed Bids that are either mailed or delivered must be enclosed in a sealed envelope, addressed to the Director Purchasing, and have the bid number, bid name, closing date, and company name clearly marked on the outside of the envelope. Sealed Bids should be mailed or hand delivered to the following address: San Antonio Water System Purchasing Department 2800 US Highway 281 North, Administration Bldg, 5th Floor San Antonio, TX 78212 Electronic Bids can not be accepted after the specified date/ time. Sealed Bids received late will be returned; they will not be opened nor considered in the evaluation of the bid. The undersigned agrees, if the bid is accepted, to furnish any and all items upon which prices are offered, at the price(s) and upon the terms and conditions contained in the specifications. The period of acceptance of this bid will be 90 calendar days after the bid opening date. SCOPE: The San Antonio Water System is soliciting for vendors to submit a complete detailed proposal to include installation, configuration, training of corporate administrative personnel and maintenance plan for a Visitor Management System (VMS) solution. The VMS should include all of the requested core functionalities listed within the attached request for proposal document attached. Visitor solution can be cloud-based or on premises. If cloud-based visitor solution is proposed, vendor must complete a Cloud Vendor Technology Assessment Questionnaire (VTAQ). Respondent is required to download from the “Attachments Tab” in IonWave, complete and upload to the “Response Attachment” tab. We highly recommend online submission. This expedites the process and reduces errors for both buyer and supplier. For technical assistance, please contact Ion Wave's Customer Success Team: 1-866-277-2645 x 4 or email support@ionwave.net. The San Antonio Water System Purchasing Department is willing to assist any bidder(s) in the interpretation of bid provisions or explanation of how bid forms are to be completed. Assistance may be received by visiting the Purchasing Office in the SAWS Main Office, 2800 US Hwy 281 North, San Antonio, TX 78212, or by calling (210) 233-3819. To report suspected ethics violations impacting the San Antonio Water System, please call 1-800-687-1918.

    Key dates

    1. September 15, 2025Published
    2. October 6, 2025Responses Due

    AI classification tags

    Frequently asked questions

    SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.

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