SLED Opportunity · CALIFORNIA · CONTRA COSTA COUNTY

    CCCFPD Culture Assessment Consultant

    Issued by Contra Costa County
    countyRFPContra Costa CountySol. 8644606769
    Closed
    STATUS
    Closed
    due Apr 22, 2026
    PUBLISHED
    Apr 1, 2026
    Posting date
    JURISDICTION
    Contra Costa
    county
    NAICS CODE
    541618
    AI-classified industry

    AI Summary

    Contra Costa County Fire Protection District seeks a consultant to conduct a culture assessment for its Communications Dispatch Center to improve labor-management relations and workplace environment. Proposals due April 22, 2026.

    Opportunity details

    Solicitation No.
    8644606769
    Type / RFx
    RFP
    Status
    Active
    Level
    county
    Published Date
    April 1, 2026
    Due Date
    April 22, 2026
    NAICS Code
    541618AI guide
    Agency
    Contra Costa County

    Description

    The Contra Costa County Fire Protection District (CCCFPD) is inviting proposals from qualified consultants to design and carry out a comprehensive culture assessment for its Communications Dispatch Center. This effort aims to improve labor-management relations, encourage employee input, and foster a positive, respectful, and collaborative workplace environment. **Solicitation Type**: RFP - Request for Proposal (Formal) **Source ID**: PU.AG.USA.2749388.C21503351 **Piggyback Contract**: No **Question Acceptance Deadline**: 04/15/2026 06:00 PM EDT **Questions are submitted online**: Yes **Bid Submission Type**: Electronic Bid Submission **Solicitation Number**: RFP_F-Contr-0000000206 **Reference Number**: 0000419053 **Pricing**: In attached document **Bid Documents List**: | Item Name | Description | Mandatory | Limited to 1 file | |---|---|---|---| | Bid Documents | Documents defining the proposal | Yes | No | **Questions and Answers**: - Q1 Arrow Right Question: Primary PSAP What is the name of the primary PSAP to which the District is related? Arrow Right Answer: There are multiple primary PSAP's in the County that transfer calls to Contra Costa Fire for fire and EMS. 04/03/2026 04:19 PM EDT 04/03/2026 07:31 PM EDT - Q2 Arrow Right Question: Old and new technologies Where the last paragraph on page 5 refers to replacing ",,,outdated 911 call-handling systems and CAD technology...," who are the vendors of (1) the old systems being replaced and (2) the new systems? Arrow Right Answer: Contra Costa Fire is 30 days away from moving into a new Communications Center. The systems in use are not within the scope of this project. This project involves a culture assessment and the implementation of systems for relationship management and employee participation. 04/03/2026 04:22 PM EDT 04/03/2026 07:31 PM EDT - Q3 Arrow Right Question: Project budget What is the District's budget for this project? While this is sometimes viewed as sensitive information, it is public record and of significant interest to the consulting community. Arrow Right Answer: This is an ad hoc project with no established budget. A portion of the scoring is based on price. 04/03/2026 04:24 PM EDT 04/03/2026 07:31 PM EDT - Q4 Arrow Right Question: California registration, licenses May the consultant obtain the necessary registrations and licenses upon notice of award? Exactly what registrations or licenses are required? Arrow Right Answer: Post-award and prior to contract signing are acceptable. 04/03/2026 04:28 PM EDT 04/03/2026 07:31 PM EDT - Q5 Arrow Right Question: CCRFCC Unions Which unions represent employees in the Communications Center, and which employees are represented by each union? Arrow Right Answer: The dispatchers are represented by IAFF Local 1230, and the Dispatch Manager is represented by Local 21. The Assistant Chief of Communications is unrepresented management. 04/07/2026 10:46 AM EDT 04/07/2026 06:47 PM EDT - Q6 Arrow Right Question: Scope Definition Under your approach and methodology section (page 10), you reference leadership assessments. How many leaders do you anticipate going through the assessment and what their roles/positions? Arrow Right Answer: There are currently three lead dispatchers (technically not supervisors), there is 1 Dispatch Manager, and an Assistant Chief of Communications. The Deputy Fire Chief of Administration may also participate. 04/07/2026 06:08 PM EDT 04/07/2026 06:43 PM EDT - Q7 Arrow Right Question: Baseline/Historical Data Will consultants be expected to incorporate historical data into the assessment findings, including comparisons or trend analysis? Arrow Right Answer: The data is important because it informs call volume, workload, and peak activity times. The focus should be on culture, team relationships, and improving communication and accountability. 04/07/2026 06:09 PM EDT 04/07/2026 06:43 PM EDT - Q8 Arrow Right Question: Follow-On Scope After delivery of the final report and action plan, does the District anticipate needing any consultant support for initial facilitation, workshops, or subsequent follow-on activities? Arrow Right Answer: Yes- the selected consultant should outline an implementation plan and price the follow-up accordingly. 04/07/2026 06:11 PM EDT 04/07/2026 06:43 PM EDT

    Key dates

    1. April 1, 2026Published
    2. April 22, 2026Responses Due

    AI classification tags

    Frequently asked questions

    SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.

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