CEO Performance Evaluation & Support Services

Toledo Area Regional Transit Authority (“Agency”) is a public transit authority serving Toledo and Lucas County, Ohio, and Rossford, Ohio. The Agency is seeking proposals from qualified firms to design and implement a comprehensive, data-driven CEO performance evaluation system and provide training and concurrent support to the Board of Directors in this area.

The selected firm will support the Board in defining and aligning the CEO performance with agency strategic goals, and implementing a defensible, objective, and measurable evaluation process consistent with public-sector best practices in the area of executive-level performance evaluation.

The Agency reserves the right to:

• Reject any or all proposals
• Negotiate scope and pricing
• Award in whole or in part
• Request additional information

All work products shall become the property of the Agency.

Background

The Agency operates fixed-route, paratransit, and microtransit services and manages significant public funding, regulatory compliance obligations, labor relationships, and community partnerships. The CEO reports to a 13-member board representing 8 local governments and is responsible for strategic leadership, operational performance, financial stewardship over a 47 million dollar budget, oversight over a staff of 300, and stakeholder engagement.

The Board seeks to:

• Refine a structured, metric-driven CEO evaluation process;
• Align CEO goals with the Agency’s strategic plan and annual performance management program;
•  Enhance the Board’s capacity to deliver meaningful, constructive, and performance-aligned feedback in evaluating the CEO;
• Provide a CEO self-evaluation tool that is mutually-agreed upon with the CEO

Project Details

• Reference ID: 2026-REQ-055
• Department: Human Resources
• Department Head: Ursula Barrera-Richards (Chief Human Resources Officer)

Important Dates

• Questions Due: 2026-05-29T19:00:00.000Z

Evaluation Criteria

• Quality and practicality of proposed evaluation framework (25 pts)
• Demonstrated understanding of public-sector governance (20 pts)
• Experience and qualifications (20 pts)
• Strength of data-driven methodology (15 pts)
• Cost Proposal (10 pts)
• References and past performance (10 pts)

Submission Requirements

• Complete Proposal (required) —

  Please upload your complete proposal here, including

  1. Lobbying Certificate
  2. Declaration of Non-Collusion
  3. Executive Summary
  4. Understanding of the Project
  5. Proposed Methodology
  6. Work Plan & Timeline
  7. Description of Evaluation Tool Technology
  8. Governance Training Approach
  9. Fee Proposal (itemized, including hourly rates and total project cost)
  10. References

   

• Proposal (without Pricing) (required) —

  Please upload your proposal without cost or pricing information here. Proposals submitted here shall not contain any pricing information and failure to comply with this may cause a proposal to be deemed nonresponsive. You will be submitting your pricing information in a separate section using a separate file in another portion of your submittal.

• Pricing Information (required) —

  Your pricing information is required to be submitted completely separate from the rest of your proposal information. Please upload your pricing information here.

• Compliance Confirmation (required) —

  Party submitting this proposal confirms that they are authorized to do so by the Company noted in this proposal and has uploaded any signed documents required to show such authority. The submitting party further confirms that in compliance with this Request for Proposals and to all conditions imposed therein and hereby incorporated by reference, that by submitting, the Company noted in said proposal offers and agrees to furnish the services described herein in accordance with the attached proposal or as mutually agreed upon by subsequent negotiation.

• Electronic Pricing Table? (required) —

  Do you wish to use an electronic pricing table with this RFP? Or do you wish for Proposers to submit their pricing as a form or page included with their proposal submittal in some other manner? Keep in mind that use of the electronic pricing table does not prevent you from obtaining a lump sum electronically and a further breakdown of pricing inside the individual proposals.

  An answer of "Yes" here will enable the electronic pricing table for this project and will require at least 1 line item. An answer of "No" will disable the electronic pricing table for this particular project and allow you to obtain pricing solely within the submitted documents.

• Federal Clauses Required? (required) —

  Will Addendum A for Federal Clauses be required for this project?

• Separate Cost File(s)? (required) —

  Do you wish to have proposals separate their pricing information into a separate file from the rest of the proposal? This is often used for Qualifications Based Evaluations where you are restricted from using cost as a basis for evaluation and scoring but are allowed to negotiate after opening the cost information for the highest rated Proposer.

  An answer of "Yes" here will require Proposers to submit their pricing information separately. An answer of "No" here will receive pricing information along with the rest of the proposal.