CONSULTING SERVICES FOR HOUSING REHABILITATION EMERGENCY REPLACEMENT PROGRAM

The Town of Manchester is soliciting proposals for consultant services for the Town of Manchester Housing Rehabilitation Program’s (Program) emergency replacement activities.

Background

The Town of Manchester is soliciting proposals for consultant services for the Town of Manchester Housing Rehabilitation Program’s (Program) emergency replacement activities. The Program, funded through a federal Community Development Block Grant and administered by the Town Planning and Economic Development Department, provides funding for the replacement of boilers, furnaces, water heaters and other items necessary to ensure the continued habitability and safety of the property in emergency situations. Emergency replacements are intended to deal with the failure of systems which occur in a sudden and/or unexpected manner and which, if not addressed, would render the unit unhealthy, unsafe and/or uninhabitable.

Project Details

• Reference ID: 25/26-45
• Department: Planning
• Department Head: Gary Anderson (Director)

Important Dates

• Questions Due: 2026-04-08T20:00:00.000Z

Evaluation Criteria

• The experience of the individual or firm and its assigned personnel on similar projects. (25 pts)
• The Consultant’s understanding and technical approach to the project. (25 pts)
• The ability of the Consultant to perform the work in a timely manner. (25 pts)
• The Consultant’s fee schedule and the method of payment. (25 pts)

Submission Requirements

• Proposal Requirements (required) —

  Please confirm that you have read and agreed with the entire RFP and related attachments (if any) including

  1. General Conditions, if applicable
  2. Special Provisions and Specifications, if applicable
• Firm Description (required) —

  Provide a description and brief history of the firm. Name of firm, location of principal and branch offices; length of time in business; and firm ownership structure.

• Related Experience (required) —

  Please provide a list of all projects currently in progress and completed over the last five years. The description should at a minimum provide the project name, location, year of completion, type of contract, renovation cost, size, owner name and reference with telephone number.

• Organization and Staffing (required) —

  Provide an organization chart for staff proposed for this project which clearly identifies your proposed management staff for the project (Project Executive, Project Manager, Project Superintendent, etc.). Also include detailed resumes for each person identified.

• Typical Project Approach (required) —

  Provide description of services your firm will utilize during each phase of the project to ensure the project is completed on schedule and within budget.

• Litigation/Arbitration (required) —

  List information on (a) any involvement in litigation or arbitration with municipal clients; and (b) all clients that have terminated your services prior to completion of any project within the past ten (10) years. Explain circumstances that led to it and describe the resolution.

• Insurance (required) —

  Contractor/ Vendor shall agree to maintain in force at all times during the contract the following minimum coverages and shall name the Town of Manchester as Additional Insured on a primary and non-contributory basis to all policies except Workers Compensation.

• Proposal Documents (required) —

  Please Upload your COMPLETE Proposal here, which includes the following:

  1. Bid Summary
  2. Statement of Experience and Qualifications
  3. Non-Collusion Declaration
• Proposal (without Cost Proposal) (required) —

  Please Upload your COMPLETE Proposal here. Upload fee proposal separately in the next step.

• Separate Cost Proposal (required) —

  Confirm that your fee proposal is not attached in your Proposal and is attached separately here.

• Bid Bond (required) —

  Each bid shall be accompanied by a certified cashier’s check, or bid bond, in the amount of not less than 5%of the total bid price, payable toTown of Manchester, as a guarantee that the bidder, if its bid is accepted, will promptly execute the Agreement. The bidder shall guarantee the total bid price for a period of 60 days from the date of the bid opening.

  Please scan and upload a copy of your bid bond/cashier's check. Bidder must also MAIL bid guarantee with a postmarked date no later thanTuesday, April 14, 2026 addressed to:

  Town of Manchester
  Cora Narracci
  494 Main Street
  Manchester,CT06040

  Please have the Bidder Name, Contract Title ("CONSULTING SERVICES FOR HOUSING REHABILITATION EMERGENCY REPLACEMENT PROGRAM"), and Contract Number ("25/26-45") listed clearly on the outside of the envelope.

• Contract Execution, Payment Bond, Performance Bond, and Certificate(s) of Insurance (required) —

  The contract shall be executed by the successful bidder and shall be returned, together with the Payment Bond, Performance Bond and Certificate(s) of Insurance to Town of Manchester so that it is received within 14 working daysafter the bidder has received the contract for execution. Failure to do so shall be just cause for forfeiture of the proposal guaranty.

• Addenda (required) —

  This bid and any addenda will be issued on the Town of Manchester website bidding portal. It shall be the responsibility of the bidder to download this information. THE TOWN OF MANCHESTER WILL NOT MAIL A SEPARATE HARD COPY OF ADDENDUM TO BIDDERS. Failure of any bidder to receive any such addendum or interpretation shall not relieve such bidder from any obligation under his bid as submitted. All addenda so issued shall become part of the Contract Documents.

• Have you completed and uploaded the Living Wage Certification? If the form is in the attachments section, then you must complete it and submit it with your bid. (required)
• IRS Form W-9 Request for Taxpayer Indentification Number and Certification. Please provide a current Form W-9. You may also use the fillable Form W-9 attached here. (required) —

  Please download the below documents, complete, and upload.

• IT SECURITY
• Vendor Information (required) —

  Please provide your Company Name

  Your Company Address

  Main Contact Name and Title

  Telephone Number

  Email Address

• Vendor Security Agreement (required) —

  Vendors who provide software and/or software support to the Town of Manchester must agree to the following requirements.

   

  Access to any Town of Manchester or related network is for the purposes of supporting this agreement. Any unauthorized use of that access will prompt immediate revocation of access rights and necessitate the use of other means for fulfillment of services in this agreement.

   

  Unauthorized access to Town of Manchester systems or data is prohibited.

   

  Data accessible due to access given for purposes of fulfillment of this agreement shall not be removed from devices controlled by the Town of Manchester. This includes data stored on premises in Town of Manchester data centers as well as data stored in cloud instances controlled by the Town of Manchester.

   

  Vendor will hold confidential information in strict confidence and will access information only for the explicit business purposes outlined this Agreement.

   

  Disclosure of account information, including usernames, passwords, email addresses, domain names, or mechanisms used for authentication is prohibited.

   

  Directly or indirectly causing the inclusion of any false, inaccurate, or misleading entries into any records or reports is prohibited.

   

  Vendor will return or securely destroy all confidential information upon expiration or termination of this Agreement.

   

  Vendor will notify the Town of Manchester immediately upon the termination of any individual involved in providing Services so that account access, passwords, remote diagnostic access, or other forms of access can be revoked.

   

  At the request of the Town of Manchester, Vendor agrees to provide the Town of Manchester with a written summary of the procedures Vendor uses to safeguard and maintain the confidentiality of Town of Manchester Records.

   

  Vendor will notify the primary contact on this agreement directly within one (1) business day upon the discovery of a security incident impacting, or potentially impacting, the data or services provided to the Town of Manchester by Vendor.

   

  Vendor will provide contact information for a primary information security contact within their organization that the Town of Manchester may contact regarding security concerns or issue

   

  Vendor must comply with information security compliance regulations that would apply to a) the types of data that the Town of Manchester would reasonably store in the systems provided in this Agreement and b) the types of services they would be responsible for under this Agreement

   

   

• Where do your servers reside geographically? (required)
• What is your protocol for suspected security incidents? (required)
• What is your disaster recovery plan? (required)
• Describe any security measures you have in place to protect our data. (required)
• Are customer systems isolated from internal systems? (required)
• What type of encryption do you use for customer data in transit? (required)
• What type of encryption do you use for customer data at rest? (required)
• What authentication methods do you support? (required)
• What compliance requirements do you support? (required)
• Project Description (required) —

  Please provide a brief description of the project in one or two paragraphs.

• Customer Department (required) —

  Enter the name of your department.

• Minimum Requirements Vendor must meet (required) —

  Please provide the minimum requirements vendor must meet for this project.

  Example:

  Legal status in the State of Connecticut

  2. Out of State corporations, sole proprietorships and partnerships MUST have a fully staffed operation office located in the State of Connecticut and shall include their current “Certificate of Legal Existence in the State of Connecticut”, as well as a “Certificate of Good Standing” from their home state.

  4. Minimum of 3 years experience

  etc.

   

• Itemized list of Services required. (required) —

  Is it applicable to provide a brief itemized list of Services Required?

• List of Services Required (required) —

  Please itemize a list of services required:

   

  Example:

  1. Monitor and report status of budget, schedule and logs. Report to the Town at least monthly. Attend site and Project meetings, and regular and special meetings of the Building Committee, as requested.

   

  2. Maintain full-time supervision on site.

   

  3. Coordinate all activities on site.

   

  4. Review shop drawings and submittals prior to architectural review.

   

  5. Initiate all contracts, change orders and purchase orders.

   

  6. Monitor all job-site safety and report deficiencies to trade contractors and Building Committee.

   

  7. Coordinate all closeouts and commissioning activities.

   

  8. Comply with applicable CHRO requirements.

   

  9. Monitor and comply with applicable prevailing wage requirements.

• Does This Project require Living Wage Ordinance? (required) —

  Will the total contract value be $25,000 or more in one fiscal year?

• Is this project for Supplies or Construction?
• Is this a Technology Solicitation (required)
• Bid Bond (required) —

  Will this solicitation require a bid bond?

• Separate Fee Proposal Upload (required)
• Evaluation Committee? (required) —

  Will there be an evaluation committee to review the proposals and score them based on weights and multiple criteria?

• Does this project require Commission on Human Rights and Opportunities (CHRO)? (required) —

  Required for State Funded Projects over $50,000

• Will this project be using ARPA (American Rescue Plan Act) funding? (required) —

  Required for recipients of ARPA funds