CONSULTING SERVICES REVIEW AND UPDATE OF CLASSIFICATION AND COMPENSATION SYSTEM

The City of Conroe is seeking a qualified and competent provider of consulting services to conduct a comprehensive review and update of the classification and compensation system.

Background

The City of Conroe, located 40 miles north of Houston, is the county seat of Montgomery County. The present population of Conroe is approximately 119,564 estimated from the 2025 Census Bureau. The current budget authorizes 700 full-time, regular employees and approximately 223 part-time employees who are assigned to approximately 274 positions.

The City of Conroe desires to maintain a pay system that is equitable, both internally and externally. The compensation plan is used internally to reward employee performance for purposes of employee retention and externally to attract qualified employees.

Project Details

• Reference ID: 2026-0803-1
• Department: Adminstration
• Department Head: Open (City Administrator)

Important Dates

• Questions Due: 2026-08-17T18:00:00.000Z

Evaluation Criteria

• Experience of the Firm in Conducting Similar Studies for Governmental Agencies (30 pts) —

  Assessment of the firm's demonstrated experience in successfully completing classification and compensation studies for municipalities, counties, state agencies, or other governmental organizations. Consideration will be given to the firm's knowledge of public sector compensation practices, experience with comparable organizations, qualifications of key personnel, and successful implementation of similar projects.

• Content, Technical Approach, and Understanding of the Scope of the Project (30 pts) —

  Evaluation of the consultant's understanding of the project objectives and the effectiveness of the proposed technical approach. This includes the methodology for reviewing and updating the classification and compensation system, stakeholder engagement strategies, market salary analysis, job evaluation processes, development of recommendations, implementation support, and overall ability to deliver a practical, equitable, and legally compliant compensation structure.

• Quality, Adequacy, and Organization (20 pts) —

  Evaluation of the overall quality, clarity, completeness, and organization of the firm's qualifications. The firm's submission should present its relevant experience, qualifications, technical expertise, and organizational capabilities in a clear and logical manner. The submission should demonstrate the firm's understanding of the requested services, responsiveness to all requirements of the Request for Qualifications (RFQ), and the qualifications of the proposed team. The submission should provide sufficient detail to enable a comprehensive evaluation of the firm's capabilities, experience, and ability to successfully perform the requested services.

• Proposed Timeline (10 pts) —

  Evaluation of the proposed project schedule, including the feasibility and reasonableness of the timeline for completing each phase of the study. The schedule should identify key milestones, deliverables, and demonstrate the firm's ability to complete the project within the required timeframe while maintaining quality standards.

• References (10 pts) —

  Evaluation of the firm's references from clients for whom similar classification and compensation studies have been completed, with emphasis on governmental agencies or comparable public sector organizations. References will be assessed based on the quality of services provided, the firm's ability to meet project schedules and budgets, responsiveness to client needs, effectiveness of communication, successful implementation of recommendations, and overall client satisfaction. The Owner reserves the right to contact any or all references provided, as well as other known clients, in evaluating the firm's performance.

Submission Requirements

• Response Format (without Cost) (required) —

  1. Cover Letter

  Provide a cover letter signed by an individual authorized to bind the firm contractually. Include:

  • Firm name and address
  • Primary contact person
  • Telephone number
  • Email address
  • Brief description of the firm's qualifications and experience conducting classification and compensation studies
  • Commitment to provide the requested professional services
  • Statement that the Statement of Qualifications is valid for 180 days

  2.Firm Profile

  Provide the following information:

  • Legal name of firm
  • Headquarters location
  • Local office location (if applicable)
  • Year established
  • Type of business organization
  • Number of employees
  • Number of employees dedicated to classification, compensation, and human resources consulting
  • Description of services offered
  • Areas of specialization
  • Experience serving municipalities, counties, and other governmental agencies

  3.Understanding of the City's Needs

  Provide a narrative describing:

  • Understanding of the City's objectives for updating its classification and compensation system
  • Understanding of the challenges facing municipal compensation programs, including recruitment, retention, internal equity, external competitiveness, and salary compression
  • Approach to conducting a comprehensive classification and compensation study
  • Methodology for reviewing organizational structure and job classifications
  • Approach to stakeholder engagement, including coordination with Human Resources, City Administration, department directors, supervisors, employees, and the project task force
  • Approach to implementing recommendations while minimizing organizational disruption

  4.Firm Experience

  Describe the firm's experience providing similar professional consulting services.

  Include experience with:

  • Municipal classification and compensation studies
  • County, state, or other governmental compensation studies
  • Job analysis and position classification
  • Development or revision of job descriptions
  • Market salary and total compensation surveys
  • Internal and external equity analyses
  • Pay plan and salary structure development
  • Organizational assessments
  • FLSA classification reviews
  • Compensation implementation planning

  Include a minimum of five (5) representative projects completed within the past five (5) years.

  For each project provide:

  • Client name
  • Project description
  • Services performed
  • Number of positions evaluated
  • Contract amount (if permitted)
  • Completion date
  • Client contact information

  5. Project Team

  Identify the personnel proposed for this project.

  Include:

  • Organizational chart
  • Project Manager
  • Lead Classification and Compensation Consultant
  • Senior Compensation Analyst(s)
  • Human Resources Consultant(s)
  • Organizational Development Specialist(s), if applicable
  • Labor Market Research Analyst(s)
  • Other key personnel assigned to the project

  Provide resumes for key personnel including:

  • Education
  • Professional certifications
  • Years of experience
  • Relevant municipal project experience
  • Office location
  • Proposed role on the project

  6. Classification and Compensation Qualifications

  Provide specific qualifications of the proposed project team, including:

  • Experience conducting municipal classification and compensation studies
  • Experience reviewing and rewriting job descriptions
  • Experience developing classification systems and salary structures
  • Experience conducting market compensation surveys
  • Experience evaluating pay compression and internal equity
  • Experience with Fair Labor Standards Act (FLSA) classification reviews
  • Experience presenting findings to executive management and governing bodies
  • Professional certifications such as Certified Compensation Professional (CCP), IPMA-HR, SHRM-SCP, SPHR, or equivalent

  7. Technical Approach and Methodology

  Describe the firm's proposed methodology for completing the project, including:

  • Project management approach
  • Data collection methods
  • Job analysis questionnaires and interviews
  • Review and update of job descriptions
  • Classification methodology
  • Benchmark position selection
  • Market salary survey methodology
  • Internal and external equity analysis
  • Salary structure development
  • Evaluation of salary compression and pay equity
  • Cost impact analysis
  • Implementation recommendations
  • Maintenance procedures for the classification and compensation system
  • Employee and management communication approach
  • Training provided to Human Resources staff

  8. Capacity and Availability

  Describe:

  • Current workload
  • Availability of proposed project team
  • Ability to begin work upon contract award
  • Estimated project schedule
  • Ability to meet City deadlines
  • Availability for meetings, workshops, and presentations
  • Ability to provide ongoing implementation support following completion of the study

  9. Quality Assurance

  Describe the firm's quality control procedures, including:

  • Internal quality assurance process
  • Peer review procedures
  • Data verification methods
  • Compensation survey validation
  • Job description review process
  • Consistency in classification methodology
  • Compliance with applicable employment laws and regulations
  • Final report review procedures

  10.References

  Provide a minimum of five (5) governmental references for similar work performed within the past five (5) years.

  Include:

  • Agency name
  • Contact person
  • Title
  • Telephone number
  • Email address
  • Description of services provided
  • Dates of service

  Maximum Page Limit

  The Statement of Qualifications shall not exceed 40 pages, excluding the cover, table of contents, tabs, resumes, and required forms.

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  Form CIQ (Conflict of Interest Questionnaire)

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