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    SLED Opportunity · NORTH CAROLINA · WINSTON-SALEM

    Contact Center CRM System

    Issued by Winston-Salem
    cityRFPWinston-SalemSol. 1175
    Closed
    STATUS
    Closed
    due Feb 27, 2026
    PUBLISHED
    Dec 18, 2025
    Posting date
    JURISDICTION
    Winston-Salem
    city
    NAICS CODE
    541512
    AI-classified industry

    AI Summary

    RFP for a Contact Center CRM System for the City of Winston-Salem, NC. Proposals due by February 27, 2026. Contact Jessica Ferris-Irick for bid documents.

    Opportunity details

    Solicitation No.
    1175
    Type / RFx
    RFP
    Status
    Open
    Level
    city
    Published Date
    December 18, 2025
    Due Date
    February 27, 2026
    NAICS Code
    541512AI guide
    Jurisdiction
    Winston-Salem
    State
    North Carolina
    Agency
    Winston-Salem

    Description

    To request full bid document please email jessicafi@cityofws.org Questions Due: January 23, 2026 5:00 PM

    Key dates

    1. December 18, 2025Published
    2. February 27, 2026Responses Due

    AI classification tags

    contact center softwarecustomer relationship managementsoftware servicesinformation technology servicesgovernment services

    Frequently asked questions

    SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.

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