Development and Accreditation of Mental Health Psychosocial Clubhouse Services

The County of Shasta, through its Department of Support Services, Purchasing Division, invites responses to a Request for Proposals for the development and accreditation of a Clubhouse International facility to provide Clubhouse Services. References and links to Clubhouse International’s standards and requirements are included in this RFP and should be reviewed for comprehensive program details.

Project Details

• Reference ID: 26-29
• Department: Purchasing Department
• Department Head: Leticia Swanson (Purchasing Manager)

Important Dates

• Questions Due: 2026-04-27T09:00:00.000Z

Evaluation Criteria

• Approach to/Understanding of Work to be Performed in Alignment with Clubhouse Standards (30 pts)
• Staffing Meets the Needs of Project (20 pts)
• Qualifications and Experience in Performing Similar Projects (20 pts)
• Cost Proposal (20 pts)
• Performance Measures/Program Evaluation (10 pts)

Submission Requirements

• Evaluation Criteria - Approach to/Understanding of Work to be Performed in Alignment with Clubhouse Standards
• Describe the approach to be used to locate and secure a Clubhouse location meeting the requirements of the Clubhouse international Quality Standards including anticipated timeframes. (required)
• Provide a description of the Clubhouse Start-Up Group and phase in activities, including timeframes, necessary to implement the Clubhouse in accordance with Clubhouse International Start a Clubhouse guidelines. Describe approach to community engagement and involvement. (required)
• Describe in detail what the Clubhouse’s procedure and timeframes will be for timely engagement and admission of members. Describe how the Clubhouse will handle referrals or walk-ins with minimal barriers to entry and no differentiation based on mental health diagnosis. Proof of health insurance may not be required for enrollment and members should not be required to enroll in other billable services offered by the Clubhouse’s agency as a condition for Clubhouse enrollment (required)
• Provide a description of a membership recruitment and ramp-up plan that considers the racial, linguistic, and cultural demographics of the neighborhood in which the Clubhouse is located. The description should include both initial and ongoing recruitment efforts (required)
• Describe approach to all tasks and services to be provided by the Clubhouse during normal business hours, as well as outside of normal business hours in accordance with Clubhouse International’s Standards model work-ordered day, an eight (8) hour period Monday through Friday, with different work units. These tasks and services, include but are not limited to the Basic Components of the Clubhouse model. (required)
• Describe how the structured Clubhouse model work-ordered day, an eight (8) hour period Monday through Friday, with different work units will designate tasks and responsibilities in accordance with a flattened hierarchy model based on mutual choice and Clubhouse International’s Standards. Include in the description how the members’ preferences, strengths, talents, and abilities are considered in their Clubhouse responsibilities (required)
• Describe the approach that will be used to reach out and re-engage members who are not participating in Clubhouse activities. Membership is voluntary and without time limits. Describe policies, procedures, and how members will have the right to re-entry after any length of absence, unless their return poses a significant current threat to the Clubhouse community (required)
• Describe how the Clubhouse will work to obtain full Clubhouse International accreditation by following Clubhouse International’s accreditation process within the four years of becoming a member of Clubhouse International. Include an attestation to the accreditation timeline outlined. (required)
• Describe how the Clubhouse will proactively prepare for the safety and wellness of individuals during behavioral health crises, including but not limited to the use of crisis plans, WRAP plans, safety plans and the roles of members and Clubhouse staff. Describe how the Clubhouse will actively advocate for the safety and wellness of individuals. Describe how the agency will interface and work with the emergency response system during behavioral health crises (required)
• Provide a description of how the Clubhouse will implement an independent Board of Directors, or if it is affiliated with a sponsoring agency, a separate advisory board comprised of individuals to provide financial, legal, legislative, employment development, member and community support and advocacy for the Clubhouse. (required)
• Evaluation Criteria - Staffing Meets the Needs of Project
• Upload proposed organizational staffing plan that follows the staffing requirements of the Scope of Work and Clubhouse International’s Standards. Include a description of the role and responsibilities of each staff member. Describe plans for regular staff supervision, what will be included as part of supervision, and how Members will be involved in the staff hiring. (required)
• Evaluation Criteria - Qualifications and Experience in Performing Similar Projects
• Provide a brief summary of the agency, the services for which the agency is licensed and provides services, and the population(s) served. Describe how these experiences demonstrate the agency’s experience and qualification for operating an accredited Clubhouse. (required)
• Describe your understanding of the service or support needs of adults with SMI including those who may have a limited support network/resources and who may not otherwise be engaged in traditional services. (required)
• Describe and demonstrate the agency’s experience in engaging adults with SMI, co-occurring disorders, and trauma in the community. Provide a description of the engagement practices and strategies to be used and targeted to the population to be served. (required)
• Describe the agency’s experience in providing and coordinating care, both internally and externally, among behavioral health, medical, housing, forensic involvement, and other services/providers and creating an environment that promotes recovery, independence, and individual choice. (required)
• Describe your network, internally and externally, of behavioral health and other community providers, and how you plan to utilize those networks for referrals of new members to the clubhouse and to facilitate connecting existing members to other needed providers and resources. (required)
• Evaluation Criteria - Cost Proposal
• Upload completed pricing proposal based on CPT code rates or bundled Clubhouse rate. The County is able to compensate 65% of the State posted Medi-Cal Fee Schedule specified for Shasta County. (required)
• Describe supplemental funding streams or plans for leveraging funding through other channels i.e. fundraising, to sustain the Clubhouse. (required)
• Evaluation Criteria - Performance Measures/Program Evaluation
• Describe how the effectiveness of proposed services is tracked. (required)
• Describe proposed plan to ensure compliance with site visits from County and Clubhouse International and adhere to reporting requirements as outlined by County (required)
• Describe plans for continuous quality improvement and how Clubhouse Members will be made part of these efforts. (required)
• Insurance
• Does respondent agree to provide all required insurance policies including but not limited to Commercial General Liability with limits of $2 million per claim and $4 million aggregate, Professional Errors and Omissions with $2 million per occurrence and $2 million aggregate? (required)
• If no, please state why. (required)
• Request for Confidentiality of Proprietary Information —

  If a Respondent believes that any portion of its Proposal is subject to a legal exception to public disclosure, the Respondent shall: (1) clearly mark the relevant portions of its proposal “Confidential”; and (2) identify the legal basis for exception from disclosure. By submitting a Proposal, a Respondent agrees that County shall not in any way be liable or responsible for the disclosure of any Proposal or any part thereof if disclosure is pursuant to the Public Records Act or otherwise pursuant to law or legal process. By submitting a Proposal, the Respondent agrees to save, defend, keep, hold harmless, and fully indemnify County, its elected officials, officers, employees, agents and volunteers from all damages, claims, costs, or expenses, whether in law or in equity, that may at any time arise for not disclosing any portion of a Proposal marked “Confidential” to a third party.

• Request for Confidentiality of Proprietary Information (required) —

  The Respondent, by the undersigned representative, requests that the specific information, described below and identified on the page or pages of the response in which it appears, be treated as confidential information and protected from disclosure to the public.

  1. Description of specific information that is the subject of the request.

  2. The legal basis for exception from disclosure.

   

  Enter N/A if this does not apply.

• Statement of Experience
• Business Status (required)
• If other/Corporation: (required) —

  If you chose Corporation, which State your business is incorporated in?

  If you chose Other Entity, please clarify.

• Number of years in business under present business name? (required)
• Has respondent ever used another Business Name? (required)
• Please state any other business name(s) used and provide the number of years in business under prior business name(s). (required)
• Number of years’ experience providing equivalent or related services? (required)
• Contracts completed during the last 5 years: (required) —

  Please include:

  Year, Services Provided, Contract Amount, Location, Contracting Agency

   

• Has respondent failed or refused to complete a contract? (required) —

  If yes, please explain in the next question.

• Please explain. (required)
• Does respondent hold a controlling interest in any other organization, or is this agency or business owned or controlled by another organization or agency? (required) —

  If yes, please explain in the next question

• Please explain. (required)
• Does respondent hold or have a financial interest in any other business? (required) —

   

   

• Please explain. (required) —

  Unless you are the individual personally performing contracted services or a governmental agency.

• Names of persons with whom respondent has been associated in business as partners or business associates in the last five years. (Government agencies are exempt) (required) —

  If none/exempt please indicate with a N/A

• Explain any litigation involving respondent or any principle officer(s) thereof (if applicable): (required) —

  If not applicable, please indicate with a N/A

• Provide a description of experience in the services to be provided, and the experience of principle individuals who will be performing services: (required)
• List any major equipment to be used for the direct provision of services: (required)
• Provide respondents most recent audited financial statement (required) —

  Please attach a copy of your most recent audited financial statement, for a fiscal period not more than 18 months old at time of submission, by an independent certified public accountant. If one is not available, a profit and loss or similar type income statement in order to demonstrate fiscal stability.

  See California Department of Social Services, Manual of Policies and Procedures, Section 23-610 (c) (15)(L) for full details of this requirement.

   

• Does respondent agree, at the request of the County, to provide letters of credit, and guarantor letters from related entities? (required)
• Please provide a list of commitments, and potential commitments which may impact assets, lines of credit, guarantors letters, or otherwise affect respondents ability to perform: (required) —

  If none, please indicate with a N/A

• If the nature of the services requires business or professional licenses, are such licenses held by respondent? (required)
• Does respondent agree to provide additional information as required by the County to make an informed determination of qualifications? (required)
• Does respondent agree to permit the County, State, and Federal governments to audit financial and other records pertinent to the services provided? (required)
• Certifications:
• Comply with specifications (required) —

  Do you agree to comply with specifications, RFP instructions, draft Contract requirements and other pertinent references contained in this RFP?

• Price Hold (required) —

  Do you agree that the information and costs provided in the proposal will remain unchanged and will not be withdrawn for a period of 90 days after the submission deadline?

• Certify Accuracy of Response (required) —

  Do you certify that all statements contained within the submitted Proposal are true, and acknowledge that if the Proposal is found to contain any false statements, the County may declare any Agreement or Contract made as a result of the Proposal to be void?

• Additional Information (required) —

  Do you agree to provide the County with any other information the County determines is necessary for accurate determination of your qualifications to provide the requested services?

• All Costs Included (required) —

  Do you certify that the proposal includes all costs incident to the proposed Contract?

• ACH/Direct Deposit Authorization (required) —

  Upon execution of the Contract, the chosen respondent must agree to receive electronic payments and will be required to complete the ACH/Direct Deposit Authorization form. Do you agree to be an ACH/Direct Deposit vendor?

• References (required) —

  You give permission for the County to contact any and all references provided.

• Description of Purchase (required) —

  The County of Shasta, through its Department of Support Services - Purchasing Unit, is issuing this solicitation for the provision of ...

  Please provide a brief description of the services being requested.

• Optional Sections —

  Will you be utilizing the 'optional' sections in the procurement?

  If so, please select which sections and include these in the scope of work section.

  Electronic pricing table - If you would rather attach an external pricing document, don't select and upload your pricing sheet in attachments.

  Depending on the complexity, Purchasing may be able to create an electronic pricing table for the department.

• Responders Conference (required) —

  Please choose one of the below options that best suits your procurement.

  For most solicitations there would be 'none'

• Contract Type (required) —

  Please choose which contract example you want attached to the solicitation.

• Initial Term (required) —

  The Contract will be for an initial term of one year and may contain a provision for an extension of the initial term for an additional one year term.

• Extension Term (required) —

  The Contract will be for an initial term of one year and may contain a provision for an extension of the initial term for an additional one year term.

Questions & Answers