SLED Opportunity · FLORIDA · CITY OF HOLLYWOOD

    External Customer Survey - City of Hollywood, FLORIDA

    Issued by City of Hollywood
    cityRFICity of HollywoodSol. 249744
    Closed
    STATUS
    Closed
    due Apr 4, 2026
    PUBLISHED
    Mar 26, 2026
    Posting date
    JURISDICTION
    City of
    city
    NAICS CODE
    541618
    AI-classified industry

    AI Summary

    The City of Hollywood, FL, is conducting an External Customer Survey to gather supplier feedback aimed at improving procurement processes, communication, and service delivery. This RFI invites suppliers to share their experiences to help enhance the supplier partnership and procurement efficiency.

    Opportunity details

    Solicitation No.
    249744
    Type / RFx
    RFI
    Status
    open
    Level
    city
    Published Date
    March 26, 2026
    Due Date
    April 4, 2026
    NAICS Code
    541618AI guide
    Jurisdiction
    City of Hollywood
    State
    Florida
    Agency
    City of Hollywood

    Description

    Your Feedback Matters – Help Us Enhance the Supplier Experience!
     

    The City of Hollywood, Florida, values the important role our suppliers and vendors play in supporting City operations and delivering quality goods and services to our community. As part of our ongoing commitment to continuous improvement, the Office of Procurement and Performance Management is conducting an External Customer Survey designed specifically for our supplier community.

    We kindly invite you to share your experience working with the City. Your honest feedback is essential in helping us better understand how our procurement processes, communication, and service delivery impact your ability to partner effectively with us.

    Your input will help us:
    • Identify areas where our procurement operations can be more efficient and supplier‑friendly
    • Enhance communication, transparency, and responsiveness throughout the purchasing lifecycle
    • Strengthen our partnerships by aligning our practices with supplier needs and expectations
    • Improve overall service to ensure fair, timely, and professional interactions

    Your participation will directly influence improvements to the supplier experience, helping us build a more effective and collaborative procurement environment. Responses will remain anonymous and confidential and will be used solely for service enhancement purposes.

    Thank you for your continued partnership with the City of Hollywood and for taking a few moments to contribute to this important initiative.

     

    Survey Link:

    https://www.surveymonkey.com/r/LYLZYFZ

    Project Details

    • Reference ID: RFI-393-26-JJ
    • Department: Procurement Services
    • Department Head: Otis Thomas (Director/Chief Procurement Officer)

    Evaluation Criteria

    • External Customer Survey (link below)
      Your Feedback Matters – Help Us Enhance the Supplier Experience!
       

      The City of Hollywood, Florida, values the important role our suppliers and vendors play in supporting City operations and delivering quality goods and services to our community. As part of our ongoing commitment to continuous improvement, the Office of Procurement and Performance Management is conducting an External Customer Survey designed specifically for our supplier community.

      We kindly invite you to share your experience working with the City. Your honest feedback is essential in helping us better understand how our procurement processes, communication, and service delivery impact your ability to partner effectively with us.

      Your input will help us:
      • Identify areas where our procurement operations can be more efficient and supplier‑friendly
      • Enhance communication, transparency, and responsiveness throughout the purchasing lifecycle
      • Strengthen our partnerships by aligning our practices with supplier needs and expectations
      • Improve overall service to ensure fair, timely, and professional interactions

      Your participation will directly influence improvements to the supplier experience, helping us build a more effective and collaborative procurement environment. Responses will remain anonymous and confidential and will be used solely for service enhancement purposes.

      Thank you for your continued partnership with the City of Hollywood and for taking a few moments to contribute to this important initiative.

       

      Survey Link:

      https://www.surveymonkey.com/r/LYLZYFZ

    Submission Requirements

    • Have you ever conducted business with the City of Hollywood, FL?
    • External Customer Survey Flyer

      See attached flyer to access the vendor survey. Thank you!

    Key dates

    1. March 26, 2026Published
    2. April 4, 2026Responses Due

    AI classification tags

    Frequently asked questions

    SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.

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