Fully Refundable Airfare- Alaska Airlines

Solicitation No.

03624

Type / RFx

STATEWIDE CONTRACT

Level

state

Published Date

—

Due Date

—

NAICS Code

481111AI guide

Jurisdiction

washington

State

washington

Notice - Pricing Change DES has implemented a new pricing amendment with Alaska Airlines. To review the amendment, please navigate to the Current Documents dropdown and select Alaska Airlines Amendment Number 2. Under this amendment, Alaska Airlines is transitioning from a city pair fare model to a percentage-based discount applied to publicly posted fares. Please refer to the amendment document for full details regarding the updated pricing structure and any related changes. Please note that Alaska Airlines is currently in the process of implementing this pricing change. Alaska Airlines has advised that the updated pricing will take until June 1 to be fully reflected within their booking systems. Please refer to this page for regular updates on this matter. DES appreciates your patience during this transition. DES encourages purchasers to review all available travel contracts, along with their corresponding pricing sheets, to ensure their business needs are appropriately met. Contract 10725 Airfare - Delta Airlines Contract 23923 Agent Assisted Travel Services Contract 28623 Travel Management Services (NASPO) Scope This Statewide Contract is for fully refundable airline tickets without penalties or restrictions for use by authorized government travelers only. Enterprise Services does not make travel arrangements or flight bookings. All travel arrangements are handled by each agency, internally. Alaska Airlines has completed the transition from EasyBiz to a new booking portal, Atmos for Business. EasyBiz is no longer available. You will need to book flights with the new booking tool, Atmos for Business. If you currently have an EasyBiz account, your information including traveler information and account balance has already been transferred to an Atmos for Business account. Log into your Atmos for Business account with your existing EasyBiz credentials to complete you account set up. To access the Atmos for Business portal visit Alaska Airlines Atmos for Business Program. For additional information and questions please see the below FAQ sheets and user guides. EasyBiz to Atmos for Business Transition Questions Atmos General Questions Atmos - How to Enroll Atmos - How to Add Travelers Atmos - How to Add Payment Methods What if we have questions or problems with the Atmos for Business site? If you need to make a change to your flight reservation that is not available online, encounter problems with the website or logging into your Atmos for Business account, please call our Commercial desk at 1-800-327-2755 available 24/7. If you encounter problems enrolling in an Atmos for Business account, please email Alaska Airlines dedicated Atmos for Business customer care team at atmosforbusiness@atmosrewards.com. If you encounter problems with the website or your Atmos for Business account, please email Alaska Airlines dedicated Atmos for Business customer care team at atmosforbusiness@atmosrewards.com For urgent needs or to have your password reset, you can call customer care at 1-800-327-2755 between 8:00am and 5:45pm Monday through Friday, and between 8:00am and 4:45pm PST Saturday. How to Use This Contract 1. Required enrollment in Alaska Airlines free Atmos for Business 2. Organizations with different departments will need to append the department name during sign up, example: WA STATE ENTERPRISE SERVICE – Contracts & Procurement Department. 3. After signing up, email atmosforbusiness@atmosrewards.com or call (800) 654-5669 with your Atmos account name and number to activate access to Washington state fares. 4. For questions or additional assistance, please contact the vendor directly. 5. When purchasing tickets through Alaska Airline’s Atmos for Business portal, all product types will be displayed (i.e., non-refundable and refundable). Please ensure you’re selecting the refundable government fare when buying. Awarded Contractors Alaska Airlines Customer Care atmosforbusiness@atmosrewards.com (800) 327-2755 Pricing Contract DES has ensured this procurement meets RCW 39.26, follows State of Washington Current Procurement Policies, follows DES procurement process, and DES has determined that entering into this contract will be in the best interest of the State of Washington.