SLED Opportunity · NEW YORK · NEW YORK

    IFB- ITS NYS Voice Operation Services- 5 Counties

    Issued by Information Technology Services, NYS Office of
    stateIFBnew yorkSol. 2128954
    Closed
    STATUS
    Closed
    due Jan 14, 2026
    PUBLISHED
    Nov 20, 2025
    Posting date
    JURISDICTION
    new york
    state
    NAICS CODE
    517311
    AI-classified industry

    AI Summary

    NYS ITS issues an IFB for voice operation services including installation, repair, MACD, and removal of telephone systems across five NYS counties with specific contracting goals for SDVOB, MBE, and WBE.

    Opportunity details

    Solicitation No.
    2128954
    Type / RFx
    IFB
    Level
    state
    Published Date
    November 20, 2025
    Due Date
    January 14, 2026
    NAICS Code
    517311AI guide
    Jurisdiction
    new york
    Agency
    Information Technology Services, NYS Office of

    Description

    This IFB can also be found on the NYS Information Technology Services Competitive Procurement Opportunities website: https://its.ny.gov/competitive-procurement-opportunities The New York State (NYS) Office of Information Technology Services (ITS) is issuing this Invitation for Bids (IFB) to seek responsive and responsible NYS certified Vendors for the following services: -Installation of telephone lines for Private Branch Exchange (PBX) systems, Key Systems, Local Exchange Carrier (LEC), Centrex (CTX), and LEC Plain Old Telephone Service (POTS) -Repair Services of PBX, Key Systems, CTX, and POTS -Moves/Adds/Changes/Deletes (MACD) of PBX, Key System, CTX, and POTS telephone service -Removal of PBX and Key Systems ITS intends to award up to five (5) contracts resulting from this IFB, with one (1) award for each of the following NYS counties: Albany, Rensselaer, Saratoga, Schenectady, and Washington. For administrative purposes, in the event one (1) bidder is awarded more than one (1) county, ITS may combine the counties awarded under one (1) contract. ITS is responsible for installation, repair and removal services of PBX, Key System, CTX and POTS along with related MACD work. Work requests vary from moving a telephone line from one floor to another in a remote office building, to repairing a POTS line for a fire alarm at an Office for People with Developmental Disabilities residence. Business enterprises awarded an identical or substantially similar procurement contract within the past five years: Meridian IT Open Waters Solutions Granite Telecommunications Service-Disabled Veteran-Owned Business (SDVOB) SDVOB Goal: 6.00% Minority / Women Business Enterprise contracting goals (MWBE) MBE Goal: 15.00% WBE Goal: 15.00%

    Key dates

    1. November 20, 2025Published
    2. January 14, 2026Responses Due

    AI classification tags

    Frequently asked questions

    SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.

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