In-home Safety Services

In-home safety observation and support services for families involved with CPS who have an established Protective Plan/In-Home Safety Plan or case plan.

Project Details

• Reference ID: 427007-CBB
• Department: Human Services
• Department Head: John Schlueter (Director)

Important Dates

• Questions Due: 2026-05-23T04:59:00.000Z
• Answers Posted By: 2026-05-30T04:59:00.000Z

Addenda

• Addendum #1 (released 2026-05-05T21:34:47.840Z) —

  Please use the See What Changed link to view all the changes made by this addendum.

Evaluation Criteria

• Program Abstract (15 pts) —
  1. Describe your proposed program and how it is going to meet the needs described in the RFP
• Program Strategies and Activities (30 pts) —
  1. Describe the specific strategies and activities to be used to achieve the stated objectives, expectations, and desired outcome in the RFP, including your agency’s plan for offering services outside of standard business hours.
  2. Describe specific strategies and activities used to engage families to ensure their participation in face-to-face contact in their homes.
  3. Describe your staffing model, including where staff are geographically located and how travel time is managed. Explain how your proposed pricing accounts for routine travel and how you ensure efficient service delivery while minimizing non-client-facing billable time.
• Experience and Qualifications (20 pts) —
  1. Include your agency’s mission statement and discuss how this proposed program aligns with that mission.
  2. Describe the experience and qualification of your agency to provide programs that are welcoming to persons of all backgrounds and cultures including any explicit plans your agency is undertaking to improve in this area.
  3. Describe the experience and qualification of your agency to provide the proposed program.
  4. Describe knowledge and understanding of WI DCF Safety Standards.
  5. Describe experience working with County Child Protective Services organizations. Please explain how your organization maintains/will maintain excellent communication standards with Child Protective Services (CPS) staff and why this is important for the services within this RFP. 
  6. Please describe your organization’s staff retention and workforce stability for the past three years as it relates to this service area. Include annual turnover rates for key positions, vacancy rates, average length of staff tenure, and any challenges in recruitment or retention. Describe the strategies your organization uses to recruit, retain, and support qualified staff, particularly in high-demand or hard-to-fill roles, and explain how staffing stability is maintained to ensure continuity of services for clients.
  7. Submit 2 - 3 letters of reference. References should be specific to the service offered. References should be from agencies you have done business with or those with whom you have collaborated. [Reference checks may be conducted with these agencies and others in the community.] 
• Quality Improvement (15 pts) —
  1. Describe any programmatic or administrative improvements that have improved your agency’s ability to deliver services. Also describe any ongoing quality assurance procedures and practices your agency has in place.
  2. Describe how program data is or will be used to drive quality improvement efforts, including the measurement of and performance on client outcomes. 
• Cost (20 pts) —

  Points for cost will be awarded using a relative formula. The proposal with the lowest cost will receive the maximum number of points available for this section. All other proposals will receive a proportion of the cost points according to the following calculation:

  (Lowest Proposed Cost ÷ Respondent’s Proposed Cost) × Maximum Cost Points Available = Score

  In plain language: the lowest-cost proposal earns all available points. Other proposals earn fewer points based on how their cost compares to the lowest. For example, if your proposal costs twice as much as the lowest proposal, you would receive about half of the cost points.

• Local Vendor Preference (5 pts) —

  Per Dane County ordinance, a local Dane County vendor automatically receives five (5) points toward the evaluation score.

  Vendors located within the counties adjacent to Dane County (Columbia, Dodge, Green, Iowa, Jefferson, Rock, or Sauk) automatically receive two (2) points toward the evaluation score.

  Locally Operated Vendor means a supplier or provider of equipment, materials, supplies, or services which has an established place of business within Dane County and whose business is registered and authorized to do business in the State of Wisconsin. An established place of business means a physical office, plant, or other facility. A post office box address does not qualify a vendor as a Locally Operated Vendor. Dane County Ordinance 25.04(5)

Submission Requirements

• PROGRAM ABSTRACT (up to 15 points)
• Abstract (required) —

  Describe your proposed program and how it is going to meet the needs described in the RFP

• PROGRAM STRATEGIES & ACTIVITIES (up to 30 points)
• Strategies to fulfill RFP requirements (required) —

  Describe the specific strategies and activities to be used to achieve the stated objectives, expectations, and desired outcome in the RFP, including your agency’s plan for offering services outside of standard business hours.

• Strategies/activities - Family engagement (required) —

  Describe specific strategies and activities used to engage families to ensure their participation in face-to-face contact in their homes.

• Staffing (required) —

  Describe your staffing model, including where staff are geographically located and how travel time is managed. Explain how your proposed pricing accounts for routine travel and how you ensure efficient service delivery while minimizing non-client-facing billable time.

• EXPERIENCE & QUALIFICATIONS (up to 20 points)
• Agency Mission (required) —

  Include your agency’s mission statement and discuss how this proposed program aligns with that mission.

• Cultural Competency (required) —

  Describe the experience and qualification of your agency to provide programs that are welcoming to persons of all backgrounds and cultures including any explicit plans your agency is undertaking to improve in this area.

• Program experience (required) —

  Describe the experience and qualification of your agency to provide the proposed program.

• WI DCF Safety Standards (required) —

  Describe knowledge and understanding of WI DCF Safety Standards.

• County Child Protective Services (required) —

  Describe experience working with County Child Protective Services organizations. Please explain how your organization maintains/will maintain excellent communication standards with Child Protective Services (CPS) staff and why this is important for the services within this RFP. 

• Staff Retention (required) —

  Please describe your organization’s staff retention and workforce stability for the past three years as it relates to this service area. Include annual turnover rates for key positions, vacancy rates, average length of staff tenure, and any challenges in recruitment or retention. Describe the strategies your organization uses to recruit, retain, and support qualified staff, particularly in high-demand or hard-to-fill roles, and explain how staffing stability is maintained to ensure continuity of services for clients.

• Letters of Reference (required) —

  Submit 2 - 3 letters of reference. References should be specific to the service offered. References should be from agencies you have done business with or those with whom you have collaborated. [Reference checks may be conducted with these agencies and others in the community.]

• QUALITY IMPROVEMENT (up to 15 points)
• Improvements/QA procedures (required) —

  Describe any programmatic or administrative improvements that have improved your agency’s ability to deliver services. Also describe any ongoing quality assurance procedures and practices your agency has in place.

• Program data (required) —

  Describe how program data is or will be used to drive quality improvement efforts, including the measurement of and performance on client outcomes.

• COST (up to 20 points) —

  Points for cost will be awarded using a relative formula. Please enter your rate in the pricing proposal section of this RFP. The response with the lowest rate will receive the maximum number of points available for this section. All other proposals will receive a proportion of the cost points according to the following calculation:

  (Lowest Proposed Cost ÷ Respondent’s Proposed Cost) × Maximum Cost Points Available = Score

• Budget Backup (required) —

  Please download the below documents, complete, and upload.

• LOCAL VENDOR PREFERENCE (up to 5 points)
• Local Vendor Preference (required) —

  Select a Local Vendor Preference:

  Vendors located within Dane County automatically receive five points toward the evaluation score.

  Vendors located within the counties adjacent to Dane County (Columbia, Dodge, Green, Iowa, Jefferson, Rock, Sauk) automatically receive two points toward the evaluation score.

  Vendors located outside of Dane County of the 7 counties adjacent to Dane County would choose "No Preference".

  NOTE: A post office box address does not qualify as an established place of business.

• VENDOR INFORMATION —

  Please answer the following questions completely. This section of your agency's response is not scored.

• W9 Upload (required) —

  Upload your company's W9 form.

  NOTE: The W9 is required to be signed within the past 12 months

• Agency UEI number:
• Registration with Wisconsin DFI (required) —

  At the time of contracting with the Department of Human Services, agencies must be registered entities in good standing with the Wisconsin Department of Financial Institutions.

  Please check this box to indicate that your agency is registered or will be registered in good standing with the Wisconsin Department of Financial Institutions. 

• Please explain. (required) —

  You've indicated that your agency is not and will not be registered with Wisconsin DFI. At the time of contracting with the Department of Human Services, agencies must be registered entities in good standing with the Wisconsin Department of Financial Institutions.

• Fair Labor Practice Certification (required) —

  Has your company been found by the National Labor Relations Board ("NLRB") or the Wisconsin Employment Relations Commission ("WERC") to have violated any statute or regulation regarding labor standards or relations in the seven years prior to the date this bid submission is signed?
  
  If yesis answered, a copy of any relevant information regarding such violation is required to be uploaded with your bid submission.
  

  Additional information about the NLRB and WERC can be found using the following links:
  www.nlrb.gov and http://werc.wi.gov.

• Cooperative Purchasing (required) —

  Reference Guidelines - Section F.

  Does your company agree to furnish the commodities or services of this bid to municipalities and state agencies?

• Designation of Confidential and Proprietary Information (required) —

  Please specify what information you wish to designate as confidential and proprietary. Please identify section/ pages/ topic /documents, etc.

  NOTE: Pricing sections cannot be designated as confidential and proprietary.

  If nothing will be designated, simply type "None" in the section below.

• RFP ADDENDA
• I understand that if any addendum is issued I will have to acknowledge the posted addendum. (required)
• If an addendum is posted after I have submitted my proposal response and the resulting addendum requires action to be taken either in the Specification Section or Pricing Section, I understand that: (required) —

  1. I will have to unsubmit my proposal response.

  2. I will have to acknowledge the posted addendum.

  3. I will have to take action in responding to the changes on either the Specification Section or Pricing Section.

  4. I will then have to resubmit my proposal response.

  Further instructions on addendum(a) postings can be found here.

• SIGNATURE DECLARATION
• Solicitation Response Declaration (required) —

  In submitting and confirming this solicitation response, we certify that we have not, either directly or indirectly, entered into any agreement or participated in any collusion or otherwise taken any action in restraint of free competition; that no attempt has been made to induce any other person or firm to submit or not to submit a solicitation response; that this solicitation response has been independently arrived at without collusion with any other vendor competitor or potential competitor; that this solicitation response has not been knowingly disclosed prior to the opening of bids to any other vendor or competitor; that the above statement is accurate under penalty of perjury.

  Further, by submitting this solicitation response, firm agrees with all the terms, conditions, and specifications required by the County in this solicitation and declares that the corresponding solicitation response and pricing are in conformity therewith.

  I have read and understood the entire document.

  I declare under penalty of false swearing under the law of Wisconsin that the foregoing is true and correct.

• Signed on: (required) —

  Write in month, day, year and city/state in which the submission occurred.

  Example: June 27, 2025 in Madison, WI

• Electronically signed by: (required) —

  Provide First Name, Last Name and Title

• Project Description (required) —

  Please provide a brief description of the intended purchase.

• Pricing table required? (required) —

  Always select "Yes" unless this is a Highway WisDot Design Project

• External Pricing Document? (required) —

  Is an external pricing document being used?

Questions & Answers