SLED Opportunity · CALIFORNIA · COUNTY OF SAN MATEO
AI Summary
San Mateo County seeks proposals for a comprehensive Incarcerated Persons Communication System including telephone, video visitation, tablets with educational and legal content, and related services to support incarcerated individuals and reduce recidivism.
The San Mateo County Sheriff's Office Corrections Division operates two jail facilities, the Maguire Correctional Facility and the Maple Street Correctional Center (MSCC). The Corrections Division also operates the Alternative Sentencing Bureau, which includes the Sheriff’s Work Program, Electronic Monitoring and Work Furlough Programs. Through these three operations, the Corrections Division staff serves the Court, other law enforcement agencies, incarcerated persons, incarcerated person’s families, and crime victims by working collaboratively within the judicial system and the community. Our mission is to protect public safety, reduce incarcerated person recidivism, and improve the quality of life of those we serve by operating safe and secure correctional facilities.
The Facility’s staff ensures incarcerated persons:
The Sheriff's Office is looking for qualified vendors who can provide a complete Incarcerated Persons Communication System (IPCS) to include:
Please use the See What Changed link to view all the changes made by this addendum.
Please use the See What Changed link to view all the changes made by this addendum.
Please use the See What Changed link to view all the changes made by this addendum.
Please use the See What Changed link to view all the changes made by this addendum.
Please use the See What Changed link to view all the changes made by this addendum.
Please use the See What Changed link to view all the changes made by this addendum.
Where price is not the sole evaluation factor for a solicitation (e.g., in the case of a "best-value" solicitation), five percent (5%) of the total evaluation points awardable will be added to the proposal score for each Local Business or Local Non-Profit score for evaluation purposes. In the event of a tie between a Local Business or Local Non-Profit and another bidder, the Local Business or Non-Profit shall be awarded the Contract, assuming agreement on other contract terms.
An additional three percent (3%) preference shall be given to a Local Business or Local Non-profit (for a total of eight percent (8%) of total points awardable) if the proposer is a Small Business or Small Non-Profit, or an additional 5 percent preference (for a total of ten percent (10%) of total points awardable) if the proposer is a Micro Business or Micro Non-Profit.
As Defined by Chapter 2.89.020 of the San Mateo County Ordinance Code, a “Local Business” means any for-profit business which has its principal place of business, or is headquartered, in San Mateo County. If this designation applies to the proposer, a self-attestation form must be completed and provided with this response.
Please download the below documents, complete, and upload. If this designation is not applicable, please leave blank.
A Non-Profit is defined as a tax-exempt public charity organization (within the meaning of section 501(c)(3) of the Internal Revenue Code) that is formed for purposes other than making a profit, is exempt from paying federal income taxes on the income generated for their exempt purposes.
As Defined by Chapter 2.89.020 of the San Mateo County Ordinance Code, a “Local Non-Profit" means a tax-exempt public charity organization (within the meaning of section 501(c)(3) of the Internal Revenue Code) that is formed for purposes other than making a profit, is exempt from paying federal income taxes on the income generated for their exempt purposes, and has its principal place of business, or is headquartered, in San Mateo County. If this designation applies to the proposer, a self-attestation form must be completed and provided with this response.
Please download the below documents, complete, and upload. If this designation is not applicable, please leave blank.
As Defined by Chapter 2.89.020 of the San Mateo County Ordinance Code:
“Small Business” means any business which holds a Small Business Certification awarded by the California Office of Small Business and Disabled Veteran Business Enterprise Services (OSDS).
“Micro Business” means any Small Business certified by the OSDS which is automatically designated by the OSDS as a Micro Business due to gross annual receipts falling below the OSDS-designated dollar amount.
If the above designations apply, please provide the OSDS provided Certification ID.
If this designation is not applicable, please leave blank.
As Defined by Chapter 2.89.020 of the San Mateo County Ordinance Code:
“Small Non-Profit" means a Local Non-Profit with an annual revenue of $1,000,000 to $2,500,000 according to its most recently filed IRS Form 990.
“Micro Non-Profit" means a Local Non-Profit with an annual revenue of less than $1,000,000, according to its most recently filed IRS Form 990.
If the above designations apply, please provide your latest filed IRS form 990. A filing from the last two calendar years is acceptable.
If this designation is not applicable, please leave blank.
Please upload your price proposal here.
Submit a letter of introduction and executive summary of the proposal. The letter must contain:
Submission of the letter will constitute a representation by proposer that it is willing and able to perform the commitments contained in the proposal and has not violated the terms of this RFP.
Describe how the proposer meets the minimum qualifications as set forth in Minimum Qualifications of this RFP.
Submission of the Minimum Qualifications checklist is not a substitute for providing a detailed written response.
This section should correlate to the Scope of Work . Proposer should give a short summary describing how it will perform the relevant work
Describe your proposed approach to tasks/milestones
Attach proposed schedule reference ability to complete the project within the County's required time frame
Refence any notable innovations or improvements that you expect to provide (with respect to, for example, efficiency, technology, sustainability)
Describe a plan for achieving performance measures
Attach information regarding background and qualifications, including the following:
Provide a chart identifying:
Provide a brief description of the experience and qualifications of the project team members, including short resumes if desired.
Written assurance that the key individuals listed and identified will be performing the work and will not be substituted or reassigned without the County’s prior approval
Provide 4 references for each of the following, including the name, address, and telephone number of recent clients (preferably other public agencies):
Please upload CER here (if applicable).
The Fee Proposal should be submitted as a separate PDF file from the Technical Proposals detailed in Required Documents.
The County reserves the right to accept other than the lowest priced offer and to reject any proposals that are not responsive to this request.
Update below if needed.
Is there an extension to this agreement?
Modify the extension information below, if needed
How many references are required by the vendor? (Number)
In rare circumstances where there is an expectation that proposers will need to submit trade secrets or other confidential information in order to respond to an RFP.
Q (Hardware): "Please provide the quantities of equipment currently installed (as applicable): a. Inmate telephones b. Visitation phones (connected to the IPCS telephone phone system) c. Cart phones Additionally, please specify the quantities of equipment required in this contract, if different than quantities currently installed. "
A: Currently there are 48 kiosks on the housing units and 46 in a dedicated visiting area at the Maple Street Correctional Center. There are none at the Maguire Correctional Facility. We are asking that they all be removed. The kiosks on the housing units and in the visiting area will be part of the facility tour.
Q (Wearables): Will the County please provide the following information regarding the following RFP requirement, “E. Wearables for incarcerated persons (IP) in the medical unit. Wearables will track vitals in real time and provide that information to monitors accessible to medical and correctional staff in the medical unit."" a). How many incarcerated persons within the medical unit are expected to be monitored using wearable devices at any given time? b). Will wearables be required for all medical unit IPs or only for those designated by medical staff (e.g., high-risk or observation status)? c). What type of monitoring interfaces are required (e.g., centralized monitoring station, nurse workstation dashboards, wall-mounted displays, mobile devices)? d). How many monitoring stations are expected within the medical unit? e). Should the proposed wearable monitoring system be scalable for deployment beyond the medical unit (e.g., suicide watch, segregation, or facility-wide monitoring)?
A: a) Approximately 30 b) Only those designated by medical staff within the medical unit c) Preferably the system could use a centralized monitoring station in the medical unit, cloud-based system to be accessible on other approved workstations, and mobile devices such as iPhones or tablets d) One e) Yes
Q (Service & Commission Rates): Are you being invoiced for any IPCS telephone services provided by the current vendor? If so, please describe.
A: The county is not invoiced for any of the IPCS telephone services.
Q (Clarification Questions): After the first round of questions is answered, will the County accept additional questions if clarification is needed for any of the County’s responses?
A: The county will not be accepting additional questions.
Q (Site Visit Details): Page 16, section 6.1 of the RFP states a site visit will follow the pre-proposal conference, which is being held via Teams. Can the county please provide the details around the day, time, and other requirements of the site visit(s)?
A: The site visit will be held on Tuesday, March 24th at 2 p.m. Please meet at the Maple Street Correctional Center located at 1300 Maple Street, Redwood City. The site visit will last approximately 2 hours. Please complete the jail clearance at this link: https://www.smcsheriff.com/jail-clearance-request-application Reference IPCS Jail Tour.
Q (Pre-Proposal Teams Meeting and Site Visit): The RFP mentions that the Pre-Proposal Meeting will be held on Teams. Would the County please clarify where vendors can obtain the meeting information? Additionally, where should vendors meet for the site visit?
A: See response to Question #5
Q (Contract Duration): Section 6.4 on p. 18 of the RFP states, “The agreement shall have a Term of one (3) year.” Please clarify, will the initial term be a 3-year term?
A: Yes, the initial term will be for three years.
Q (FCC Pricing): Sections 2.10 – 2.12 beginning on p. 8 require two sets of pricing, both based on old FCC orders. Parameters of the most recent FCC ruling, passed in November 2025, are as follows: • Allows up to $0.02 per minute of revenue generated from incarcerated person calling and video visitation services to be to be shared with the County as a cost recovery payment, while prohibiting commissions on those services • Modifies calling and video visitation rate caps • Eliminates the need to provide itemized pricing for any services, including call recording and monitoring, voice biometrics, transcription, etc. • Sets an effective date of April 6, 2026, by which service providers must be in compliance • Does not regulate tablet streaming content or electronic messaging. Therefore, would the County like to modify Sections 2.10 – 2.12 to reflect these changes?
A: We will not modify Sections 2.10 through 2.12 because we will be following the FCC guidelines that were set forth in 2024.
Q (Termination for Convenience): Standard Contract Template Section 5, page 2, provides for termination without cause (i.e., for convenience) by either party with 30 days’ notice. Since services under this contract will be provided at no cost to the County, and we expect to recuperate our capital investment via revenues generated over a three-year contract, will the County agree that “payment for work/services provided prior to termination of the Agreement” in this section would include the unamortized portion of Vendor’s capital investment in this project?
A: This can be negotiated once a vendor is selected.
Q (Work Products): Standard Contract Template, Exhibit IP defines “Work Products” as “all materials, tangible or not, created in whatever medium pursuant to this Agreement, including without limitation … specifications, … computer programs, software and … all forms of intellectual property”. The “work products” definition could be construed as in conflict with Section 8.b (p. 3 of Standard Contract Template). Would the County consider revising Exhibit IP to include the following statement: “Attachment/Exhibit IP shall only apply with respect to specifications, computer programs, software and other forms of intellectually property where County has expressly paid for such items.”
A: This can be negotiated once a vendor is selected.
Q (Price Evaluation): The evaluation criteria assign 25 points to “Price.” Of those 25 points, how many points will be allocated to commissions? How many points will be allocated to rates?
A: The County will not be accepting commissions.
Q (Privacy Booths): Section 1.1 on RFP p. 2 mentions “privacy booths for attorney, court and public use.” Are any privacy booths in place today? Are they owned by the vendor or the County? For each facility, how many privacy booths, if any, are needed?
A: See the answer to Question 1 in Hardware.
Q (Wearable Devices): Section 2.1.E on RFP p. 4 requests “Wearables for incarcerated persons in the medical unit.” What is the incarcerated person capacity of the medical unit?
A: Approximately 30
Q (Tablet Services Contract): Please provide a copy of the current contracts and any amendments pertaining to tablet services.
A: Please submit a public records request for these documents. There is no way to provide the documents in this response.
Q (Rates for Tablet Services): Please provide all rates and fees charged to paying parties for any tablet-based content, including entertainment, messaging and video visitation. This is very helpful for evaluating usage data and additional revenue potential. Please provide the following: Tablet Rates – Rate Charged and Cost Basis (flat rate or per-minute fee) for each: • Tablet Rental Fee • Movie Rental • TV Show Rental • Music • Games • Video Rentals • Video Purchases Video Visitation Rates • Per-Visit or Per-Minute Rate • Cost Basis (per visit or per-minute Messaging Rates – Rate Charged and Cost Basis (per message or per minute) for each: • Voicemail • Email/Text Message • Video Message
A: Entertainment Streaming Media Platform Rates: Basic Content - No Charge Premium Content - $0.01 per minute VVS Services: Local (On-Site) - No charge Remote (Off-Site) Scheduled - $0.05 per minute Remote (Off-Site) On Demand - $0.05 per minute Electronic Messaging Service Rates: Text (up to 30,000 characters) - $0.50 per message Photo Delivery - $1.00 per photo The following parties are not charged any fees for video visits: 1. Deputy District Attorneys and District Attorney Inspectors 2. Defense attorneys and their investigators 3. Correctional Health and Forensic Mental Health staff 4. Service League of San Mateo County employees 5. Religious Counselors 6.Sheriff's Office Program Service Employees 7. Choices Program staff 8. Law Enforcement personnel 9. Rape Trauma Services counselors 10. Judges, court clerks, and support personnel 11. Other service providers approved by the Sheriff's Office Classification Unit
Q (Law Library): Does the County currently have a contract for a law library subscription? If yes, which law library?
A: The Sheriff’s Office currently has a subscription to LexisNexis.
Q (Scope of Work Submission): Regarding Section 3.4: Scope of Work tasks/milestones* in the draft response, Would the County like the format to be answered question-by question? For example, "A. Incarcerated persons telephone services in the admissions area and in housing areas. (Answer)" Or Would the County prefer responses to requirements be condensed and merged into paragraphs?
A: Either format is acceptable.
Q (1. Hardware Clarification): The agency's response to Question #1 only provides information regarding kiosk devices. Will the County please confirm that there are no IPCS telephone stations, visitation phones (connected to the phone system) or cart phones installed. If these devices are in fact installed, will the County please the quantity for each item.
A: Maguire Correctional Facility has 210 phones, 90 of those lines are recorded. Maple Street Correctional Center has 119 phones, 9 of those lines are recorded.
Q (Services Rates & Commissions): To allow a vendor to present their best possible offer, it is very important to have historical information regarding revenue data for current IPCS telephone services. Will the County please provide copies of Service Usage/Revenue/Commission reports for the past three months for IPCS telephone services?
A: Please submit a public records request for this information.
Q (Equipment): To ensure a level playing field for all vendors, can the County please confirm that all vendors, including the incumbent, are required to install new equipment, given that, existing video visit booths need to be removed?
A: All vendors, including the incumbent, will be required to install new equipment to meet the increased demand. Current average IP population is 1,063. Maguire Correctional Facility has 210 phones, 90 of those lines are recorded. Maple Street Correctional Center has 119 phones, 9 of those lines are recorded. There are currently 281 tablets in use between the two facilities. That number will grow to approximately 1,170 tablets so each IP who is housed will have their own tablet while in custody.
Q (Addendum 2): We have received Addendum 1 and Addendum 3, but we do not see an Addendum 2 available for download from the website. Would the County please provide a copy of Addendum 2?
A: Addendum 2 provided the date, time and location for the site visit. It shows that the addendum has been posted publicly. You can see all of the updated details in the RFP Timeline.
Q (Third-Party Applications): Section 2.5 beginning on RFP p. 6 requests integration with third-party applications, such as The Change Companies®, Hoopla and public libraries. In anticipation of a potential partnership, would the County please provide links to these services? This would enable us to collaborate with them directly and to ensure full compliance with the bid requirements throughout the process.
A: The San Mateo County libraries can be reached at https://smcl.org/ and The Change Companies can be reached at https://changecompanies.net/
Q (Contract Exceptions Request): Per Section 6.4, Term: "If your firm wishes to request exceptions to these standard terms, submit a Contract Exceptions Request by the Deadline for Questions, Comments and Contract Exceptions listed in the Solicitation Schedule below." Given that the portal does not provide an option to submit a CER, where can we submit it?
A: Section 3.12 provides an option to upload a CER.
Q (Electronic inmate tracking): Number of Handheld Devices required for electronic inmate tracking
A: Hi Lisa, We do not know enough about your system to be able to answer this question accurately. We have two facilities with an average population between the two of 1,063. Each facility is multiple stories with multiple housing units. Please send me an email with more information. I will post your email and my answers to OpenGov for everyone to see. bhand@smcgov.org
Q (Electronic inmate tracking): Number of officers that will be utilizing Handheld Devices for electronic Inmate Tracking (to provide log in fob)
A: Hi Lisa, We do not know enough about your system to be able to answer this question accurately. We have two facilities with an average population between the two of 1,063. Each facility is multiple stories with multiple housing units. Please send me an email with more information. I will post your email and my answers to OpenGov for everyone to see. bhand@smcgov.org
Q (Electronic inmate tracking): Number of Wall Mounted Location Tags for electronic Inmate Tracking
A: Hi Lisa, We do not know enough about your system to be able to answer this question accurately. We have two facilities with an average population between the two of 1,063. Each facility is multiple stories with multiple housing units. Please send me an email with more information. I will post your email and my answers to OpenGov for everyone to see. bhand@smcgov.org
Q (Electronic inmate tracking): Will the county require ID Badges, Wristbands or none for electronic Inmate tracking? If yes: What is average number of inmates booked in each month?
A: Yes, wristbands.
Q (No subject): Section 6.3.A states that the County may award the full scope or a specific portion of the requested services and goods, and the RFP also contemplates API-based integration to third-party platforms for transcription, advanced search, and analytics. In light of that language, will the County accept and evaluate proposals for the monitoring, transcription, search, analytics, alerting, and related investigative/intelligence functions as a standalone portion of the scope, where those services are provided through a provider-agnostic platform capable of integrating with any inmate communications provider and other communications sources? If not, please clarify whether the County intends to require that these capabilities be provided solely through the phone provider’s native product suite.
A: The inmate communications provider can provide the functionality for transcription, advanced search and analytics. If the inmate communications provider does not have those features in their solution, they must be capable of providing an API to share data with a third party provider. The County can accept and evaluate proposals for the monitoring, transcription, search, analytics, alerting and related investigative/intelligence functions as a separate scope of work. Distinguished from above, the inmate communications provider should include the monitor and alert capabilities as it relates to maintenance of their own hardware/software.
Q (Evaluation Criteria): Section 5 of the RFP identifies the evaluation criteria and corresponding weight/points for Project Approach, Firm Qualifications, Team Qualifications, Price, and Preferential Points. Please clarify: a. How points will be awarded within each evaluation criterion (e.g., whether there is a qualitative rubric or specific sub‑factors considered for each category); and b. Whether there is any further breakdown of points within each criterion (such as separate scoring components within Project Approach or Price).
A: Project Approach: 0 Not Acceptable Non-responsive, fails to meet RFP specifications. The approach has no probability of success. If the unmet specification is a mandatory requirement, this score may result in the disqualification of the proposal. 5 Poor Below average, falls short of expectations, is substandard to that which is the average or expected norm, has a low probability of success in achieving objectives per RFP. 10 Fair Has a reasonable probability of success; however, some objectives may not be met. 15 Average Acceptable and likely to achieve all objectives in a reasonable fashion per RFP specification. This will be the baseline score for each item with adjustments based on the interpretation of the proposal by review panel. 20 Above Average / Good Better than that which is average or expected as the norm. Excellent probability of success in achieving all objectives of the RFP requirements and expectations. 25 Excellent / Exceptional Exceeds expectations, is very innovative, clearly superior to that which is average or expected as the norm. Excellent probability of success in achieving all objectives and meeting RFP specifications. Firm Qualifications: • Did the Bidder include background information and qualifications? • Did the Bidder receive favorable references? • How applicable is the Bidder’s experience in delivering the program(s) or service(s) in correctional facilities or similar institutional settings? Team Qualifications: • How well do the qualifications and relevant experience of the key personnel assigned to this project align with the scope of work outlined in this RFP? Price: • Lowest price • Did the Bidder include a 3-year fee proposal? • Reasonableness (i.e., how well does the proposed pricing accurately reflect the Bidder’s effort to meet requirements and objectives?) • Realism (i.e., is the proposed cost appropriate to the nature of the products and/or services to be provided?) Preferential points are awarded to local small businesses or local non profits. Local is defined as a business or non-profit that is headquartered in San Mateo County. Max preferential points is 10 points.
Q (AI Solution Review Form): Regarding the AI Solution Review for County of San Mateo, please clarify whether this form is to be completed by Vendors or the County.
A: AI Checklist – we would like the vendor to complete this form and the County will review. AI BoS Form – the County is responsible for completing the form, but we are providing it for visibility, in that RFP responses should include language that assists in our ability to respond to these questions, or the vendor can help draft a response to this form as part of the RFP response.
Q (Housing Unit Breakdown): So that each vendor can provide the most accurate quote/financial offer, can you please provide a housing breakdown by facility and housing unit, along with the current ADP and inmate classification for each housing unit, and its respective maximum capacity?
A: Maguire Correctional Facility (MCF) 7 primary housing units with the same layout (3 East, 4 East, 4 West, 5 East, 5 West, 6 East, 6 West): 11 phones each (8 in-unit, 3 outdoor rec yard) 3 West Maximum Security: 3 West A : 4 phones 3 West B: 2 phones 3 West C: 2 phones IRA: 4 phones Second floor: Clinic, 2 West Medical Observation Unit (6 phones), Acute Stabilization Unit (3 phones) Ground floor: Intake/Booking with 5 holding cells (phones in each), men’s and women’s lounges (3 phones each) Maple Street Correctional Center (MSCC) 7 primary housing units with the same layout (1 Mount, 1 Valley, 1 Ocean, 2 Mount, 2 Valley, 2 Ocean, 3 Valley): 8 phones each Bay housing units have same layout (1 Bay, 2 Bay, 3 Bay): 5 phones each 3 Ocean Maximum Security: A side: 1 phone B side: 2 phones C side: 1 phone Transitional Housing Unit dorms (Sequoia, Laurel, Aspen): 4 phones each Processing area: 7 holding cells (1 phone each) Centralized Recreation Area (CRA, 3rd floor): 2 phones
Q (Multiple Offers): Will the County accept multiple offers? If so, how will these be evaluated?
A: The county will not be accepting multiple offers.
Q (Encryption): Item 2.2.V. “Encryption in transit and at rest (i.e. TLS 1.2 or higher, FIPS 140-2 or FIPS 140-3 validated cryptographic modules).” Would the County please clarify if this pertains to specific technology or all incarcerated persons’ technology?
A: If the IPCS solution will house any CLETS-derived or CJIS-related data per CA DOJ/DOJ CJIS Security Policy definitions, item 2.2.V. is required. If the IPCS solution will not house any CLETS-derived or CJIS-related data, but will house PII, County requirements regarding cybersecurity must be met. Please refer to and complete the attached Technology Security Assessment for details.
Q (Mobile Device Management): Item 2.4.A “Tablets must be managed via a mobile device management (MDM) system that allows configuration changes by authorized County staff. This ensures that educational and/or library resources authorized by County Jails can be updated if initial digital eBook source or any other provider ceases business.” Does the County desire to have officer tablets or a different mobile device?
A: We will need to be able to manage from a desktop application and also from officer tablets.
Q (FCC Orders): Item 2.12, “a vendor should present its pricing and services, including a proposal with regard to monetary or in-kind site commissions until April 1, 2027 (or any later extension), under the FCC’s June 30 order.” Is the County aware that the October 28, 2025 order overrides the June 30, 2025 order?
A: Yes, the county is aware and will follow the 2024 rate cap, not the 2025 rate cap.
Q (Visitation Phones): Does the County currently have visitation phones (i.e. phones that are used for visits made through glass)? If yes, how many?
A: MCF: 46 (including 9 attorney visiting rooms) MSCC: 5
Q (Electronic Inmate Tracking): Regarding D. Electronic inmate tracking, how many RFID location tags does the County require? Please specify tags for special watch cells (i.e. suicide watch, segregation, etc.) and other areas (rec, kitchen, attorney visits).
A: Hi Minnie, We do not know enough about your system to be able to answer this question accurately. We have two facilities with an average population between the two of 1,063. Each facility is multiple stories with multiple housing units. Please send me an email with more information. I will post your email and my answers to OpenGov for everyone to see. bhand@smcgov.org
Q (Electronic Inmate Tracking): Regarding D. Electronic inmate tracking, are special watch and holding cells equipped with a single bed or can they house multiple incarcerated individuals?
A: Some cells are single occupancy for incarcerated persons who meet medical or other criteria that makes single occupancy the best solution.
Q (Electronic Inmate Tracking): Regarding D. Electronic inmate tracking, will the County require user login fobs?
A: Hi Minnie, We do not know enough about your system to be able to answer this question accurately. We have two facilities with an average population between the two of 1,063. Each facility is multiple stories with multiple housing units. Please send me an email with more information. I will post your email and my answers to OpenGov for everyone to see. bhand@smcgov.org
Q (Electronic Inmate Tracking): How many officers will be completing a check simultaneously? This will determine the number of mobile devices needed.
A: Hi Minnie, We do not know enough about your system to be able to answer this question accurately. We have two facilities with an average population between the two of 1,063. Each facility is multiple stories with multiple housing units. Please send me an email with more information. I will post your email and my answers to OpenGov for everyone to see. bhand@smcgov.org
Q (Electronic Inmate Tracking): Are you currently using incarcerated individual wristbands or ID cards? If wristbands, are they laminated? If the County is not using either, do you prefer ID cards or wristbands?
A: The county currently uses laminated wristbands and would want wristbands for future use.
Q (JMS/RMS Provider): Would the County please provide the name of your JMS/RMS provider?
A: The County uses ATIMS for their JMS. The County uses Sunridge for their RMS.
Q (Wearables for Incarcerated Individuals): Regarding E. Wearables for incarcerated persons in the medical unit, how many locations will these be used? How many individual wearables is the County looking for?
A: Two locations, the medical unit and the intake housing unit. Medical unit 30 and intake housing unit 95 so a total of 125.
Q (Scope of Work Response): For Section 4.3.5. Scope of Work tasks/milestones, is a point-by-point response to the Scope of Work required with our response? If yes, is the blank provided under Minimum Qualifications, Local Preference Ordinance, and Technical Proposal big enough to accommodate those responses?
A: Please refer to the response to question #17.
Q (Cost Proposal/Pricing Sheet): Given that there is no dedicated section to attach a pricing sheet, how would the County prefer a pricing sheet be submitted?
A: You can upload your pricing sheet to Section 3.1
Q (Questionnaires): The County provided 3 questionnaires to be filled out. Given that there are no dedicated sections to attach these in the submission portal, how would the County prefer these questionnaires to be attached for submission?
A: Fields have been added to upload a CER and a pricing sheet.
SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.
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