Active SLED Opportunity · SOUTH CAROLINA · GREENVILLE COUNTY

    INMATE TELEPHONE AND COMMUNICATION SERVICES

    Issued by Greenville County
    countyRFPGreenville CountySol. 255444
    Open · 7d remaining
    DAYS TO CLOSE
    7
    due May 21, 2026
    PUBLISHED
    Apr 24, 2026
    Posting date
    JURISDICTION
    Greenville County
    county
    NAICS CODE
    517919
    AI-classified industry

    AI Summary

    Greenville County, SC seeks proposals for a turnkey inmate telephone and communication system for its Detention Center housing 1,600 inmates. The system must comply with FCC and state regulations, prioritize low cost to inmates, and ensure security and reliability. Proposals are due by May 21, 2026.

    Opportunity details

    Solicitation No.
    255444
    Type / RFx
    RFP
    Status
    open
    Level
    county
    Published Date
    April 24, 2026
    Due Date
    May 21, 2026
    NAICS Code
    517919AI guide
    Jurisdiction
    Greenville County
    Agency
    Greenville County

    Description

    The County of Greenville, South Carolina (hereinafter referred to as the “County”), through its Procurement Services Division, is soliciting proposals from qualified and experienced vendors (hereinafter referred to as the “Proposer”) to provide a comprehensive Inmate Telephone System (ITS) and related communication services for the Greenville County Detention Center.

    The Greenville County Detention Center is operated by the Greenville County Department of Public Safety and consists of multiple facilities with a combined ADP of approximately 1,600 inmates. The Detention Center houses pretrial detainees, sentenced inmates, and individuals held on behalf of other agencies.

    The County seeks a Proposer that will provide, install, operate, and maintain a turnkey inmate telephone and communication system that meets or exceeds all federal, state, and local regulatory requirements, including any applicable rulings or orders from the Federal Communications Commission (FCC). The County prioritizes a system that offers the lowest reasonable cost to inmates and their families while maintaining security, reliability, and accountability.

    Project Details

    • Reference ID: RFP #26104
    • Department: DETENTION CENTER
    • Department Head: RONALD HOLLISTER (ASSISTANT COUNTY ADMINISTRATOR)

    Important Dates

    • Questions Due: 2026-05-06T21:00:00.000Z
    • Pre-Proposal Meeting: 2026-04-29T14:00:00.000Z — DETENTION CENTER 20 MCGEE STREET GREENVILLE, SC 29601

    Evaluation Criteria

    • Financial Proposal (5 pts)
    • Technical Solution and System Capabilities (5 pts)
    • Qualifications and Experience (5 pts)
    • Investigative and Security Features (5 pts)
    • Customer Service and Support (6 pts)
    • References (5 pts)

    Submission Requirements

    • Illegal Immigration Reform Act Compliance (required)

      By submitting an offer, Contractor certifies that it will comply with the applicable requirements of Title 8, Chapter 14 of the South Carolina Code of Laws (originally enacted as Section 3 of The South Carolina Illegal Immigration Reform Act , 2008 S.C. Act No. 280) and agrees to provide upon request any documentation required to establish either: (a) the applicability of Title 8, Chapter 14 to Contractor and any subcontractors or sub-subcontractors; or (b) the compliance with Title 8, Chapter 14 by Contractor and any subcontractor or sub-subcontractor. Pursuant to Section 8-14-60, “A person who knowingly makes or files any false, fictitious, or fraudulent document, statement, or report pursuant to this chapter is guilty of a felony, and upon conviction, must be fined within the discretion of the court or imprisoned for not more than five years, or both.” Contractor agrees to include in any contracts with its subcontractors language requiring the subcontractors to (a) comply with the applicable requirements of Title 8, Chapter 14, and (b) include in any contracts with the sub-subcontractors language requiring the sub- subcontractor to comply with the applicable requirements of Title 8, Chapter 14. In the event any contractor, subcontractor and/or sub-subcontractor is found not to be in compliance with the SC Immigration Reform Act [hereinafter "The Act"], the contractor agrees to fully indemnify the County for any loss suffered by the County as a result of such contractor, subcontractor or sub-subcontractor's failure to comply with the Act.

    • S.C. Law Clause (required)

      Upon award of contract under this response, the person, partnership, association or corporation to whom the award is made must comply with the laws of South Carolina which require such person or entity to be authorized and/or licensed to do business with this State. Notwithstanding the fact that applicable statutes may exempt or exclude the successful bidder from requirements that it be authorized and/or licensed to do business in this State, by submission of this signed response, the responder understands and agrees to be bound to the jurisdiction and process of the courts of the State of South Carolina, as to all matters and conflicts or future conflicts under the contract and the performance thereof, including any questions as to the liability for taxes, licenses, or fees levied by the State.

    • Conflict of Interest Statement (required)

      The contractor may become involved in situations where a conflict of interest could occur due to individual or organizational activities within the County. The vendor, by submitting a response, is in essence assuring the County that the company, and/or subcontractors, is in compliance with all federal, state, and local conflict of interest laws, statutes, and regulations.

    • Non-Collusion (required)

      The contractor expressly warrants and certifies that neither the Contractor nor its employees or associates has directly or indirectly entered into any agreement, participated in any collusion or otherwise taken any action in restraint of free competitive bidding in conjunction with this response.

    • Compliance With Prison Rape Elimination Act (PREA) (required)

      By submitting an offer, Contractor certifies that it will comply with the applicable requirements of The Prison Rape Elimination Act of 2003 and agrees to provide or submit the needed information to (a) examine the criminal history of Contractor or any subcontractor who will perform services, which result in contact with inmates and (b) Contractor agrees to disclose any information regarding past history of allegations of sexual harassment or sexual abuse by Contractor or any subcontractor. Contractor and subcontractor agree to complete Training provided by the County and sign an acknowledgement of understanding of PREA requirements. In the event the Contractor or any subcontractor is found not to be in compliance with PREA, the Contractor agrees to fully indemnify the County for any loss suffered by the County as a result of such Contractor or subcontractor’s failure to comply with the Act.

    • County of Greenville Substitute W9 Form (required)

      Please upload your COG Substitute W-9 form found in the Attachments Section. Please complete all sections including the Services Provided section of the form. The IRS W9 Form will not be accepted.

    • Response Upload (required)

      Vendors shall upload their proposal information for the RFP.

    • Redacted Response

      If your submission contains confidential information, please upload a redacted version here. It will be the sole discretion of the County to approve any redacted information. 

    • Acknowledgement and Acceptance of Terms and Conditions of the Solicitation (required)

      Explanatory Note: The purpose of this question is to confirm the responder’s or offeror’s acknowledgement and acceptance of the terms and conditions of the Solicitation, subject to any exceptions, deviations or modifications to terms or conditions that are expressly requested in the following or that have been requested and approved prior to submission of the Offer. All exceptions, deviations or modifications to the Solicitation, regardless of whether the County approved such items prior to submission of the Offer, must be clearly set forth in this question.

      A response of "No" will mean the Offeror takes no exceptions or modifications to the terms and conditions of this solicitation.

      A response of "Yes" will mean the Offeror takes exceptions or modifications to the terms and conditions of this solicitation. A response of "Yes" will open another question for any exceptions or modifications to be detailed.

    • Details of any exceptions or modifications of the Terms and Conditions

      If there are any exceptions, deviations or modifications, please indicate those clearly by referencing the specific language.

      If there are multiple exceptions, the Offeror may respond with "Please see details in response." These details must be included in the uploaded response.

      (Note: Unacceptable exceptions shall remove the proposal from consideration for award. Greenville County Procurement Division shall be the sole judge on the acceptance of exceptions, deviations or modifications and the decision shall be final.)

    • References
    • References (required)

      The County requires responders to list at least three (3) references including their company name, name of contact, address, telephone number, and email address of contact person with whom the responder has performed or provided similar work, service or product. The reference may be contacted to fill out a short questionnaire on the work with that company. If the reference does not complete the questionnaire by the time requested, the County may ask the responder to give an alternate reference. The County may also ask for additional references if needed.

      The County asks that responders do not list Greenville County representatives or departments as a reference.

      References MUST be formatted as the following:

           Contact Name

           Contact email address

           Contact Phone Number

           Company Name, Address

           Project Title of similar work, service or product

    • Small, Disadvantaged and Minority Businesses

      Is your agency certified as a Small, Disadvantaged or Minority business? This is for monitoring purposes only. No special consideration will be offered unless specifically notated in the solicitation. 

    • Small, Disadvantaged, and Minority Business (required)

      Indicate yes or no if your agency is certified small. disadvantaged, or a minority business.

    • Type of Certification(s)

      Indicate below or in your response any certifications held in areas of involvement for small, disadvantaged, or minority business. Certifications shall be uploaded in your response.

    • Authorized Contact Information

      The following contact shall have the authority to submit the response to this solicitation, clarify any information needed, and will be the contact for any contract negotiations.

    • Contact Information (required)

      Please identify an authorized contact for your response in the following format.

      Full Name of Contact Person:

      Title of Contact Person:

      Contact Person Telephone Number:

      Contact Person Email Address:

    • Will this Contact be signing an Agreement if awarded? (required)
    • Please enter the name, title, email, and phone number of the person that will be signing an Agreement if awarded. (required)
    • Electronic Bid Bond

      See Section 8. Bonds for instructions on submitting Bid Bonds.

      Please enter your Bid Bond information from Surety2000 below. For the Vendor ID, if you have done business with the County prior to this solicitation, please enter your County Vendor Number. You may call Procurement Services Division at 864-467-7200 to verify your number. If you have never done business with the County, please enter up to the first five letters of your company name. 

    • Surety2000 Bid Bond Verification

      Please enter your Bid Bond information from Surety2000 below. For the Vendor ID, if you have done business with the County prior to this solicitation, please enter your County Vendor Number. You may call Procurement Services Division at 864-467-7200 to verify your number. If you have never done business with the County, please enter up to the first five letters of your company name. 

    • Do you want to use an electronic pricing table? (required)
    • Will Bonding be required for this project? (required)
    • Will this project require a pre-proposal meeting? (required)

    Key dates

    1. April 24, 2026Published
    2. May 21, 2026Responses Due

    AI classification tags

    Frequently asked questions

    SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.

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