Insurance Brokerage & Consulting Services

Broker to assist the Authority in its operation of risk management programs.  A full range of services, including but not limited to, placing the Authority’s insurance coverages, assisting Authority staff with insurance related issues and providing detailed, written insurance coverage recommendations, as determined by the Authority. Liability and property coverages to be placed on behalf of the Authority include, but are not limited to: airport owners/operators general liability and excess liability; boiler and machinery; business automobile liability; public officials liability including employment practices; property, fire and allied risks insurance; flood; commercial crime; pollution and remediation; workers’ compensation, cyber security and environmental.

Background

The Authority owns and operates Memphis International Airport (MEM), Charles Baker Airport and General DeWitt Spain Airport.  Memphis International Airport is located in Shelby County about 13 miles southeast of downtown Memphis.  Memphis International Airport is the principal air carrier airport serving west Tennessee, north Mississippi, southeast Missouri, and east Arkansas.  Memphis International Airport is also the principal hub for FedEx, making MEM one of the world’s busiest cargo airports and the single largest economic engine in the Mid-South. The Airport is primarily an origin and destination (O&D) airport. MEM served 4.8 million O&D passengers in 2025.

The Airport is located on 4,640 acres of land in the County and includes a terminal complex of approximately one million square feet, and four other buildings containing approximately 100,000 square feet, which are used by air carriers and all-cargo carriers as transfer facilities for cargo.  These buildings are adjacent to the terminal complex and are separate from FedEx facilities that contain approximately 3.5 million square feet and occupy approximately 518 acres.

Project Details

• Reference ID: 26-0018
• Department: Finance
• Department Head: Jeff Hanley (Director of Finance)

Important Dates

• Questions Due: 2026-05-14T21:30:00.000Z
• Answers Posted By: 2026-05-21T21:30:00.000Z
• Pre-Proposal Meeting: 2026-05-06T16:00:00.000Z — Authority’s Board Room on the Mezzanine Level, Terminal B of the Memphis International Airport, 2491 Winchester Road, Memphis, TN 38116

Evaluation Criteria

• Demonstrated ability to perform the service (10 pts)
• Experience with similar size and type of facility and complexity of Memphis International Airport (10 pts)
• Oral Presentations (10 pts)
• Quality of work plan (10 pts)
• Responses of references (10 pts)
• Responsiveness, organization, and clarity of the submittal (10 pts)

Submission Requirements

• REQUIRED DOCUMENTS
• Respondent Information Form —

  Please download the below documents, complete, and upload.

• Company Information (required) —

  Respondent shall provide a brief company description and history.

  • Name

    • The name under which the Respondent is licensed to do business.  Provide copy of license from the State of Tennessee, Division of Business Services, or information from the state in which Respondent is licensed.

  • Principal Address

    • The address of the Respondent’s principal place of business (headquarters).

  • Local Address

    • The address of the Respondent’s local office responsible for the proposed work, if different from the headquarters office.

  • Company Contact

    • Name, title, telephone number, and email address of the Respondent contact for this RFQ.

• Boker Elgibility (required) —

  The following information must be provided to determine if the Broker meets the minimum qualifications for this RFQ:

  • • The Broker's office address in Tennessee preferably in Shelby County, TN
    • The Broker is authorized to do business in the state of Tennessee
    • A copy of the State of Tennessee Insurance License of the Broker's Account Manager
    • Any information that the Broker acts as broker for another airport or for another government entity of similar size and complexity to the Authority currently or within the past three (3) years and must include, at a minimum:
      • Name of airport or governmental entity
      • Address
      • Contact Person
      • Phone Number
      • E-mail Address
      • Services provided and dates
      • Types of insurance coverage placed
• Broker Qualifications and Experience (required) —

  Please provide the following information: 

  • • • Provide the number of years Broker has been operating in Tennessee
      • Describe the Broker’s local size and number of local staff
      • List the insurance markets the Broker can access
      • Provide an explanation of the Broker’s experience in the airport industry
      • Describe any special experience the Broker has in placing insurance coverage for a similar size and complexity airport
      • List the Broker’s national networks and contacts
      • List additional services offered by the broker that may be of interest to the Authority
• Account Manager Qualifications and Experience (required) —

  Provide a resume of the Account Manager that, at a minimum, includes the following information:

  • • • Educational background that includes specific steps taken to remain current with trends in the insurance industry
      • Work experience that includes all past employment, number of years as an Account Manager in the insurance field and length of time in current position
      • Explanation of personal knowledge of insurance markets
      • Description of the personal book of business, including, at a minimum, the following:
        1. Number of accounts the Account Manager is responsible for
        2. Types of accounts
        3. How the Authority’s account compares in size and scope to the other clients
      • Explanation of steps used to assure that proper attention will be given to the Authority’s account as the Account Manager and Broker’s book of business  grows
      • List any governmental or airport clients similar to the Authority that the Account Manager represents and provide references
      • Description of experience of the aviation specialists to be utilized by the Account Manager
• Support Staff Qualifications and Experience (required) —

  Provide resumes for each support staff involved in servicing the Authority's account that, at minimum, includes the following information on each individual:

  • • • Educational background that includes specific steps taken to remain current with trends in the insurance industry
      • Work experience that includes all past employment and length of time in current position
      • Personal knowledge of insurance markets
      • Duties in servicing the Authority's account
• Services and approach to Servicing Account (required) —

  Provide a written statement to describe each of the following:

  • • • Broker’s understanding, responsiveness and approach to the required services
      • Effectiveness of the Broker’s proposed services
      • Broker’s proposed service innovations
      • Methodology of insurance certificate tracking
• Positive Comments (required) —

  Provide a list of four (4) references with contact names and telephone numbers, that are similar in size and scope of services to the Authority, who would have positive comments concerning their experience with your company. Please verify names and phone numbers of person to be contacted.

• Negative Comment (required) —

  Please provide one (1) reference, with contact name and telephone number, that are similar in size and scope of services to the Authority, who would have a negative comment concerning their experience with your company. Please verify name and phone number of person to be contacted.

• Experience (required) —

  Respondent must demonstrate experience performing the Services as described in the Scope of Services. Proposal must include professional reference contact information for at least three (3) airports of similar size and scope for whom the Respondent has provided these Services within the past three (3) years.

• SBE Assurance Statement/Letter of Intent —

  Please download the below documents, complete, and upload.

• SBE Goals Accomplishment Statement —

  Please download the below documents, complete, and upload.

• Executive Summary (required) —

  Describe your team’s approach to providing the services in this RFQ, identifying any unique or distinctive features, or alternatives to which the Respondent wishes the evaluation committee to give particular attention.

• SBE Respondent's List —

  Please download the below documents, complete, and upload.

• SBE Regulations Requirements —

  Please download the below documents, complete, and upload.

• Do you have any changes you want to make to the sample contract? (required) —

  Please review the sample contract included in the attachment section as it contains the Authority’s standard terms and conditions. The Authority may negotiate additional terms with the chosen Respondent as appropriate, and these terms will be incorporated into the Contract. The Authority reserves the right to change the sample contract; however, if changes are requested to this sample contract by the Respondent, the Respondent must submit those proposed changes for review and possible approval by the Authority. If no changes are submitted, the Authority’s interpretation will be the Respondent is accepting the Contract as shown in the sample contract. The successful Respondent will not be allowed to change the content of the sample contract terms which may be incorporated in the final Contract, unless those proposed changes are submitted in your response and approved by the Authority.

  If respondent prefers to submit a physical response, please save all information on a USB drive and mail according to the instructions in the REQUEST FOR QUALIFICATIONS, TIMELINE, COMMUNICATIONS AND PROCESS.

• Please redline the sample contract located in the attachment section and submit your changes here for review by the Authority. (required) —

  Upload Here:

  Vendors will be able to upload documents here.

• Additional Information —

  Upload Here:

  Vendors will be able to upload documents here.

• Will there be a Pre-Bid Conference? (required)
• Is attendance mandatory for the pre-proposal meeting? (required)
• Is this a small business solicitation? (required)
• Is there a DBE Requirement? (required)
• Is this a Federal DBE project? (required)
• Is this project FAA-funded? (required)
• Is a bid bond required? (required)
• Which Bonds are required? (required)
• Is this project AIP funded? (required)
• Commencement date of the contract for this project (required)
• Will an Evaluation Committee be reviewing bid results? (required)
• Will the solicitation be resulting in (select one) (required) —

  Verify if using a contract

• What is the DBE Goal %? (required)