Active SLED Opportunity · MARYLAND · MARYLAND

    Interactive Voice Response (IVR) Maintenance and Support

    Issued by SMALL PROCUREMENT/MATERIAL MGMT
    stateRFPmarylandSol. BPM056362
    Open · 5d remaining
    DAYS TO CLOSE
    5
    due Apr 29, 2026
    PUBLISHED
    Apr 7, 2026
    Posting date
    JURISDICTION
    maryland
    state
    NAICS CODE
    517919
    AI-classified industry

    AI Summary

    Maryland state agency seeks maintenance and support services for an Interactive Voice Response (IVR) platform. Only master contractors under a specific telecommunications contract may bid. Small business preferences apply.

    Opportunity details

    Solicitation No.
    BPM056362
    Type / RFx
    RFP
    Status
    Open
    Level
    state
    Published Date
    April 7, 2026
    Due Date
    April 29, 2026
    NAICS Code
    517919AI guide
    Jurisdiction
    maryland
    Agency
    SMALL PROCUREMENT/MATERIAL MGMT

    Description

    LIMITED TO MASTER CONTRACTORS Only Master Contractors that are awarded a contract under the PBX IV Telecommunications Equipment and Service, 001B0600162 are eligible to submit a bid in response to this secondary competition Purchase Order Request for Proposal (PORFP). This procurement has been designated for a small business preference under COMAR 21.11.01.05. The procurement agency will accept the most favorable responsive bid from a responsible small business (COMAR 21.01.02.01B(80)) if the bid of the small business does not exceed the most favorable responsive bid received from a responsible bidder who is not a small business by: (1) more than 5 percent; (2) more than 7% for a veteran-owned small business; (3) more than 8% for a disabled-veteran-owned small business; or (4) the percentage otherwise identified in the solicitation as the small business preference. Maintenance and Support Requirements for Interactive Voice Response (IVR) Platform

    Key dates

    1. April 7, 2026Published
    2. April 29, 2026Responses Due

    AI classification tags

    Frequently asked questions

    SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.

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