Non-Revenue Water (NRW) Management Program Assessment

The City of Rock Hill, South Carolina ("City") is seeking proposals from qualified companies for an assessment of the City's current Non-Revenue Water (NRW) levels and relevant operation practices.

Background

The City is launching a forward-thinking Non-Revenue Water (NRW) Management Program to improve water system efficiency, reduce losses, and support sustainable utility operations. This initiative will be tailored to the City’s operational realities and economic priorities, with a strong emphasis on data integrity and actionable insights.

Project Details

• Reference ID: 2098-RFP
• Department: Water & Sewer Utilities
• Department Head: Don Chamblee (Director)

Important Dates

• Questions Due: 2026-04-22T20:00:00.000Z

Addenda

• Official Notice #1: South Carolina Business Opportunities Ad (released 2026-04-14T13:32:51.302Z)

Evaluation Criteria

• Experience, Past Projects, References (40 pts)
• Approach to Project and Capacity (40 pts)
• Price (20 pts)

Submission Requirements

• Company Information (required) —

  Please provide the following information as it should appear in a potential agreement with your company:

  • Company (legal entity that will enter into the contract)
  • Name and Title (person authorized to enter into contract)
  • Address (location of the office where or from which the work will be performed)
  • Telephone Number
  • Email Address
• Company Confirmation (required) —

  The Company affirms that we have read and understand the enclosed RFP requirements and specifications and do submit this proposal for: Non-Revenue Water (NRW) Management Program Assessment.

• Submission of Proposal (required) —

  Upload the complete proposal here.

• Bid Guaranty (required)
• Upload any additional documents —

  Include any additional information requested in the solicitation. 

• References (required) —

  Provide the name, address, email, and telephone number of at least three (3) references familiar with the quality of work done by your company of similar nature as contained in the Scope of Work. By submission of the references, you are authorizing the City of Rock Hill to contact these references.

• Suspension and Debarment Certification (required) —

  The Company certifies, by submission of this proposal, that neither it nor its principals are presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from participation in this transaction by any federal, state, or local agency. Where the submitting entity is unable to certify any of the statements in this certification, such company shall attach an explanation to the submission.

• Illegal Immigration Reform Act Compliance (required) —

  The Company certifies that it will comply with the requirements of Chapter 14, Title 8 of the South Carolina Code of Laws titled Unauthorized Aliens and Public Employment and agrees to provide to the City of Rock Hill any documentation required to establish either; (a) the applicability of such law to the Company, subcontractor, and sub-subcontractor; or (b) the compliance with this law by the Company and any subcontractors or sub-subcontractors.

• Iran Divestment Act (required) —

  The Company certifies that it:

  1) is not identified on the list of persons determined by the Executive Director of the State Fiscal Accountability Authority to engage in investment activities in the country of Iran as described in South Carolina Code of Laws Section 11-57-310 (as amended), or any other list of prohibited investments created by the State legislature;

  2) will not take any action causing it to appear on any such list during the term of the Final Contract; and

  3) will not utilize any subcontractor that is identified on any such list to provide goods or services thereunder.

• Customer Service (required) —

  The Company representative has read and agrees to the standards set forth in the City's Customer Service agreement.

• Is there a Pre-Proposal meeting? (required)
• Does this project have a specific start date and renewal options? (required)
• Start Date (required) —

  What is the anticipated start date for this project?

• Initial Term (required) —

  What is the initial term for the agreement?

• # of Renewals (required) —

  How many one-year renewals are available for this project?
  Select "no" for no renewals.

• Is a pricing table required? (required)
• Does this project require Bid Guaranty and Bonds? (required)
• Does the funding source allow use of the local adjustment factor? (required) —

  Answering YES to this question will add the following language to the solicitation:

  Local vendors, services, contractors, companies, and businesses (Rock Hill/York County) with a valid City of Rock Hill business license may have the opportunity to receive a 3% or a 5% adjustment factor during the consideration of bids. A local vendor, service, contractor, company, or business is defined as a business offering the services and or products being bid.