SLED Opportunity · OHIO · OHIO

    ODH 57672 - BOSC-SFY26-27-Complaint Hotline 24/7 Answering Service

    Issued by Ohio Government
    stateRFQOhioSol. SRC0000034207
    Closed
    STATUS
    Closed
    due Mar 10, 2026
    PUBLISHED
    Feb 20, 2026
    Posting date
    JURISDICTION
    Ohio
    state
    NAICS CODE
    561422
    AI-classified industry

    AI Summary

    Ohio Department of Health seeks 24/7 complaint hotline answering service. Bidders must submit technical and cost proposals via OhioBuys by March 10, 2026. Award to best value bid meeting ODH needs.

    Opportunity details

    Solicitation No.
    SRC0000034207
    Type / RFx
    RFQ
    Status
    Open for Bidding
    Level
    state
    Published Date
    February 20, 2026
    Due Date
    March 10, 2026
    NAICS Code
    561422AI guide
    Jurisdiction
    Ohio
    State
    Ohio
    Agency
    Ohio Government

    Description

    Offerors will need to review the attached RFP ODH #SRC0000034207. Each Offeror must submit a technical proposal and cost proposal as part of its total Proposal before the opening time on the Proposal due date. Further, the Offeror must title the electronic files with “ODH RFQP #SRC0000034207/DOH57672 - "Proposal”. RFQ #SRC0000034207/DOH57672 - " Cost Sheet”. If you encounter an issue or have a question regarding Ohio|Buys, please contact the Ohio Shared Services Help Desk through one of the options listed below: Email at obm.sharedservices@obm.ohio.gov - please put "Ohio|Buys" in the subject line Phone at 614-338-4761 or 877-644-6771 Ohio|Buys Supplier Training Resources: https://procure.ohio.gov/bidders-and-suppliers/resources/Bidder+and+Supplier+Training/02_OB+training New Bidders should register and access OhioBuys prior to a bid’s due date. Registering an OhioBuys account for your organization will ensure your company has access to, is familiar with, and is readily prepared to bid within OhioBuys when the time comes. To begin this process, navigate to https://ohiobuys.ohio.gov/ and click OhioBuys Log In. If you do not currently have an OH|ID, click Create Account, otherwise enter your login credentials and click Log In. An OH|ID is a secure, single sign-on that provides users access to online services for multiple State of Ohio systems. A valid OH|ID is required for each OhioBuys user. Award will be made to the Best Valued bid that meets ODH needs. Bidders must attached a copy of the cost sheet and their company wriiten proposal per section 7.1 of the RFQ document. NOTE: This is round 2 of this solicitation, see all previoud inquiry questions for clarrification.

    Key dates

    1. February 20, 2026Published
    2. March 10, 2026Responses Due

    AI classification tags

    Frequently asked questions

    SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.

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