SLED Opportunity · SOUTH CAROLINA · GREENVILLE COUNTY
AI Summary
Greenville County seeks proposals for a comprehensive performance evaluation of its Sheriff9s Office and Emergency Management Services to identify operational improvements and benchmark against best practices.
The County of Greenville is requesting proposals from qualified consultants or firms to conduct a comprehensive performance evaluation of the Greenville County Sheriff’s Office (GCSO) and the Greenville County Emergency Medical Services (GCEMS). This independent assessment will analyze current operations, performance metrics, staffing levels, workload distribution, organizational structure, and Unit Hour Utilization (UHU). It will also include a gap analysis comparing the current state of the department to recognized best practices and peer agencies in counties of similar size (500,000 – 1,000,000 population) within the Southeastern United States.
The intent is to identify operational and strategic improvements, benchmark performance against best practices and provide data-driven, actionable recommendations that will guide improvements in service delivery, organizational efficiency, and resource deployment.
The County reserves the right to award to one or multiple vendors. Responders may propose on both or one of the disciplines. The responders must inform the County in their proposal which discipline(s) they are proposing.
The Greenville County Sheriff’s Office serves a growing and diverse community and plays a critical role in maintaining public safety, criminal investigations, detention services, and community engagement. Due to evolving demands, call volumes, and public expectations, the County seeks an expert, third-party analysis to evaluate and enhance the operational effectiveness and strategic alignment of the agency.
Greenville County EMS serves a growing and diverse population and is dedicated to providing timely, effective, and patient-centered emergency medical care. As call volumes increase and healthcare systems evolve, Greenville County seeks an independent, expert evaluation to ensure EMS is positioned for optimal performance, fiscal sustainability, and service quality.
Please use the See What Changed link to view all the changes made by this addendum.
Section 2.1. Summary:
Changed: "The County of Greenville is requesting proposals from qualified consultants or firms to conduct a comprehensive performance evaluation of the Greenville County Sheriff's Office (GCSO) and the Greenville County Emergency Management Services (GCEMS)."
To: "The County of Greenville is requesting proposals from qualified consultants or firms to conduct a comprehensive performance evaluation of the Greenville County Sheriff's Office (GCSO) and the Greenville County Emergency Medical Services (GCEMS)."
By submitting an offer, Contractor certifies that it will comply with the applicable requirements of Title 8, Chapter 14 of the South Carolina Code of Laws (originally enacted as Section 3 of The South Carolina Illegal Immigration Reform Act , 2008 S.C. Act No. 280) and agrees to provide upon request any documentation required to establish either: (a) the applicability of Title 8, Chapter 14 to Contractor and any subcontractors or sub-subcontractors; or (b) the compliance with Title 8, Chapter 14 by Contractor and any subcontractor or sub-subcontractor. Pursuant to Section 8-14-60, “A person who knowingly makes or files any false, fictitious, or fraudulent document, statement, or report pursuant to this chapter is guilty of a felony, and upon conviction, must be fined within the discretion of the court or imprisoned for not more than five years, or both.” Contractor agrees to include in any contracts with its subcontractors language requiring the subcontractors to (a) comply with the applicable requirements of Title 8, Chapter 14, and (b) include in any contracts with the sub-subcontractors language requiring the sub- subcontractor to comply with the applicable requirements of Title 8, Chapter 14. In the event any contractor, subcontractor and/or sub-subcontractor is found not to be in compliance with the SC Immigration Reform Act [hereinafter "The Act"], the contractor agrees to fully indemnify the County for any loss suffered by the County as a result of such contractor, subcontractor or sub-subcontractor's failure to comply with the Act.
Upon award of contract under this response, the person, partnership, association or corporation to whom the award is made must comply with the laws of South Carolina which require such person or entity to be authorized and/or licensed to do business with this State. Notwithstanding the fact that applicable statutes may exempt or exclude the successful bidder from requirements that it be authorized and/or licensed to do business in this State, by submission of this signed response, the responder understands and agrees to be bound to the jurisdiction and process of the courts of the State of South Carolina, as to all matters and conflicts or future conflicts under the contract and the performance thereof, including any questions as to the liability for taxes, licenses, or fees levied by the State.
The contractor may become involved in situations where a conflict of interest could occur due to individual or organizational activities within the County. The vendor, by submitting a response, is in essence assuring the County that the company, and/or subcontractors, is in compliance with all federal, state, and local conflict of interest laws, statutes, and regulations.
The contractor expressly warrants and certifies that neither the Contractor nor its employees or associates has directly or indirectly entered into any agreement, participated in any collusion or otherwise taken any action in restraint of free competitive bidding in conjunction with this response.
By submitting an offer, Contractor certifies that it will comply with the applicable requirements of The Prison Rape Elimination Act of 2003 and agrees to provide or submit the needed information to (a) examine the criminal history of Contractor or any subcontractor who will perform services, which result in contact with inmates and (b) Contractor agrees to disclose any information regarding past history of allegations of sexual harassment or sexual abuse by Contractor or any subcontractor. Contractor and subcontractor agree to complete Training provided by the County and sign an acknowledgement of understanding of PREA requirements. In the event the Contractor or any subcontractor is found not to be in compliance with PREA, the Contractor agrees to fully indemnify the County for any loss suffered by the County as a result of such Contractor or subcontractor’s failure to comply with the Act.
Please upload your COG Substitute W-9 form found in the Attachments Section. Please complete all sections including the Services Provided section of the form. The IRS W9 Form will not be accepted.
Vendors shall upload their proposal information for the RFP.
If your submission contains confidential information, please upload a redacted version here. It will be the sole discretion of the County to approve any redacted information.
Explanatory Note: The purpose of this question is to confirm the responder’s or offeror’s acknowledgement and acceptance of the terms and conditions of the Solicitation, subject to any exceptions, deviations or modifications to terms or conditions that are expressly requested in the following or that have been requested and approved prior to submission of the Offer. All exceptions, deviations or modifications to the Solicitation, regardless of whether the County approved such items prior to submission of the Offer, must be clearly set forth in this question.
A response of "No" will mean the Offeror takes no exceptions or modifications to the terms and conditions of this solicitation.
A response of "Yes" will mean the Offeror takes exceptions or modifications to the terms and conditions of this solicitation. A response of "Yes" will open another question for any exceptions or modifications to be detailed.
If there are any exceptions, deviations or modifications, please indicate those clearly by referencing the specific language.
If there are multiple exceptions, the Offeror may respond with "Please see details in response." These details must be included in the uploaded response.
(Note: Unacceptable exceptions shall remove the proposal from consideration for award. Greenville County Procurement Division shall be the sole judge on the acceptance of exceptions, deviations or modifications and the decision shall be final.)
The County requires responders to list at least three (3) references including their company name, name of contact, address, telephone number, and email address of contact person with whom the responder has performed or provided similar work, service or product. The reference may be contacted to fill out a short questionnaire on the work with that company. If the reference does not complete the questionnaire by the time requested, the County may ask the responder to give an alternate reference. The County may also ask for additional references if needed.
The County asks that responders do not list Greenville County representatives or departments as a reference.
References MUST be formatted as the following:
Contact Name
Contact email address
Contact Phone Number
Company Name, Address
Project Title of similar work, service or product
Is your agency certified as a Small, Disadvantaged or Minority business? This is for monitoring purposes only. No special consideration will be offered unless specifically notated in the solicitation.
Indicate yes or no if your agency is certified small. disadvantaged, or a minority business.
Indicate below or in your response any certifications held in areas of involvement for small, disadvantaged, or minority business. Certifications shall be uploaded in your response.
The following contact shall have the authority to submit the response to this solicitation, clarify any information needed, and will be the contact for any contract negotiations.
Please identify an authorized contact for your response in the following format.
Full Name of Contact Person:
Title of Contact Person:
Contact Person Telephone Number:
Contact Person Email Address:
See Section 8. Bonds for instructions on submitting Bid Bonds.
Please enter your Bid Bond information from Surety2000 below.
Q (Existing Data & Benchmarking): Does Greenville County have any existing data, prior assessments, or performance benchmarks that the selected vendor should use as a baseline for comparison, particularly in relation to regional or Southeastern comparisons?
A: No
Q (Future Phases / Continuity): Does Greenville County anticipate this operational assessment leading to future phases of work, such as implementation support, follow-on assessments, or a multi-year engagement?
A: Unknown at this time
Q (Definition of Success): What specific outcomes or success metrics will Greenville County use to evaluate the effectiveness of the operational assessment?
A: The County's main outcomes are cost savings and efficiencies gained; however, more outcomes may be realized during the assessment process.
Q (Stakeholder Engagement): Will the selected vendor have direct access to internal stakeholders, staff, and leadership for interviews and data collection, and will the County assist with coordination?
A: Yes
Q (Final Presentation): Will the final presentation need to be on-site or can it be done virtually?
A: Final presentation can be on-site or virtual.
Q (Timeline): Is there an estimated timeline the County is looking for the assessment to be completed in.?
A: No.
Q (Peer benchmarks): Are there any specific governments that the County considers as "peers" for the "benchmarking and peer comparison" tasks?
A: Peer agencies should be counties of similar size (500,000 – 1,000,000 population) within the Southeastern United States.
SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.
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