Results-Based Accountability Training Solicitation (RBA)

The County is seeking proposals from qualified individuals or organizations to design and deliver an in-person Results-Based Accountability (RBA) training for County staff and community members. The purpose of this training is to build shared understanding of fundamental principles, language, and capacity to apply RBA through an equity-centered public health lens.

The County seeks a training approach that support participants in:

• Understanding the principles and application of Results-Based Accountability (RBA)
• Using disaggregated data to identify inequities and opportunities for improvement
• Applying equity-centered strategies to improve population and program outcomes
• Recognizing and addressing structural and institutional barriers that contribute to health inequities
• Building shared accountability across County staff and community partners
• Centering community voice, lived experience, and partnership in public health decision-making

The County is particularly interested in approaches that are interactive, practice-oriented, and accessible to participants with varying levels of familiarity with results-based planning, performance measurements and equity-related concepts.

The County seeks training covering the Results-Based Accountability framework and related application in public health and equity contexts. Proposers are not required to hold certification from, be licensed by, or be affiliated with any specific commercial provider or trademark holder, provided they can demonstrate successful experience teaching the relevant concepts and facilitating their application in practice.

Background

The County is committed to positively impacting health outcomes across the county and strengthening accountability practices across programs, services and partnerships. Traditional performance measurement approaches have often focused primarily on aggregate outcomes and activity metrics without adequately examining how systems, policies, and institutional practices contribute to inequitable outcomes.

The County seeks training that will help participants:

• Understand how structural inequities impact public health outcomes
• Apply RBA principles in ways that advance equitable outcomes
• Use data and community engagement to inform decision-making

• Develop shared language and tools for cross-sector collaboration
• Naming and addressing structural opportunities as a root cause of disparities.
• Using disaggregated data to reveal opportunities for improvement and inform targeted action.
• Centering community voice, power, and lived experience in defining “what works.”
• Holding institutions accountable for outcomes, not just activity.

The training audience will include both County staff and community members representing a range of professional, educational, and lived experiences.

Project Details

• Reference ID: 2026-RFP - Informal-00586
• Department: Health - Public Health, Policy & Planning
• Department Head: Tamarra Jones (Director of Public Health, Policy & Planning)

Important Dates

• Questions Due: 2026-07-13T07:00:00.000Z

Evaluation Criteria

• Understanding of need and responsiveness (10 pts) —

  Does the proposal demonstrate a clear understanding of the County's training objectives, audience, and operational environment?

• Relevant experience (15 pts) —

  Does the proposer have demonstrated experience providing similar training services for government, county, or comparable public sector clients?

• Trainer qualifications (15 pts) —

  Are the proposed trainers/instructors appropriately qualified by education, certifications, subject matter expertise, and training experience?

• Training approach and methodology (20 pts) —

  Is the proposed training methodology well designed, effective, and appropriate for adult learners?

• Customization (9 pts) —

  Does the proposer demonstrate the ability and willingness to tailor the training content to the County's needs?

• Work plan and schedule (9 pts) —

  Is the proposed work plan clear, feasible, and aligned with the County's timeline and logistical requirements?

• Materials and deliverables (5 pts) —

  Are the proposed training materials and deliverables complete, professional, and useful to participants and the County?

• Evaluation of effectiveness (5 pts) —

  Does the proposal include a reasonable method for evaluating participant learning and training effectiveness?

• Capacity and reliability (5 pts) —

  a. Does the training approach support accessibility, inclusion, and engagement for diverse participants?
  b. Does the proposer demonstrate sufficient staffing, organizational capacity, and reliability to successfully perform the work?

• References / past performance (5 pts) —

  Do the proposer's references and past performance indicate successful delivery of similar services?

• Price (10 pts) —

  Score = (Maximum Points) x (Lowest Price / Actual Price)

• Preferential Points (10 pts) —

  Where price is not the sole evaluation factor for a solicitation (e.g., in the case of a "best-value" solicitation), five percent (5%) of the total evaluation points otherwise awardable will be added to the proposal score for each Local Business or Local Non-Profit score for evaluation purposes. In the event of a tie between a Local Business or Local Non-Profit and another bidder, the Local Business or Non-Profit shall be awarded the Contract, assuming agreement on other contract terms.

  An additional three percent (3%) preference shall be given to a Local Business or Local Non-profit (for a total of eight percent (8%) of total points otherwise awardable) if the proposer is a Small Business or Small Non-Profit, or an additional 5 percent preference (for a total of ten percent (10%) of total points otherwise awardable) if the proposer is a Micro Business or Micro Non-Profit.

Submission Requirements

• Minimum Qualifications
• Does the proposer have at least three (3) years of experience providing training, facilitation, consulting, or related professional services in one or more of the following areas: (required) —

  • results-based planning

  • performance measurement

  • strategic planning

  • accountability frameworks

  • organizational improvement

  • equity-informed or community-centered decision-making

• Has the proposer successfully completed at least three (3) comparable engagements within the past five (5) years involving training, facilitation, or technical assistance for public-sector, nonprofit, healthcare, public health, or other complex organizations. (required)
• Does the proposer have experience working with at least one (1) local government, county, city, special district, public health department, or other public-sector agency on a project of similar scope or complexity. (required)
• Does proposer have at least one lead facilitator and/or project lead who: (required) —

  • has at least three (3) years of relevant professional experience in training, facilitation, or consulting in the subject areas described in this solicitation; and

  • has experience delivering training or facilitated sessions for multi-disciplinary groups, leadership teams, or public-sector staff.

• Can proposer develop and deliver professional training materials and must submit at least one sample of comparable training materials, such as slides, participant handouts, worksheets, exercises, facilitator guides, or other instructional materials. (required)
• Please confirm your firm is registered with System for Award Management (SAM) (required)
• What is the registered Business Name and Unique Entity ID (UEI) No.? (required) —

  Unique Entity ID (UEI) numbers can be found on sam.gov

• Procurement Preference for Local Businesses and Local Non-Profits
• Is the Proposer a "Local Business"? —

  As Defined by Chapter 2.89.020 of the San Mateo County Ordinance Code, a “Local Business” means any for-profit business which has its principal place of business, or is headquartered, in San Mateo County. If this designation applies to the proposer, a self-attestation form must be completed and provided with this response. 

  Please download the below documents, complete, and upload. If this designation is not applicable, please leave blank. 

• Is the Proposer a Non-Profit? (required) —

  A Non-Profit is defined as a tax-exempt public charity organization (within the meaning of section 501(c)(3) of the Internal Revenue Code) that is formed for purposes other than making a profit, is exempt from paying federal income taxes on the income generated for their exempt purposes. 

• Is the Proposer a "Local Non-Profit" —

  As Defined by Chapter 2.89.020 of the San Mateo County Ordinance Code, a “Local Non-Profit" means a tax-exempt public charity organization (within the meaning of section 501(c)(3) of the Internal Revenue Code) that is formed for purposes other than making a profit, is exempt from paying federal income taxes on the income generated for their exempt purposes, and has its principal place of business, or is headquartered, in San Mateo County. If this designation applies to the proposer, a self-attestation form must be completed and provided with this response. 

  Please download the below documents, complete, and upload. If this designation is not applicable, please leave blank.

• Is the Proposer a Local "Small" or "Micro" Business? —

  As Defined by Chapter 2.89.020 of the San Mateo County Ordinance Code:

  “Small Business” means any business which holds a Small Business Certification awarded by the California Office of Small Business and Disabled Veteran Business Enterprise Services (OSDS).

  “Micro Business” means any Small Business certified by the OSDS which is automatically designated by the OSDS as a Micro Business due to gross annual receipts falling below the OSDS-designated dollar amount.

  If the above designations apply, please provide the OSDS provided Certification ID. 

  If this designation is not applicable, please leave blank. 

• Is the Proposer a Local "Small" or "Micro" Non-Profit? —

  As Defined by Chapter 2.89.020 of the San Mateo County Ordinance Code:

  “Small Non-Profit" means a Local Non-Profit with an annual revenue of $1,000,000 to $2,500,000 according to its most recently filed IRS Form 990.

  “Micro Non-Profit" means a Local Non-Profit with an annual revenue of less than $1,000,000, according to its most recently filed IRS Form 990.

  If the above designations apply, please provide your latest filed IRS form 990. A filing from the last two calendar years is acceptable. 

  If this designation is not applicable, please leave blank. 

• Technical Proposal
• Introduction and Executive Summary (required) —

  Submit a letter of introduction and executive summary of the proposal.  The letter must contain:

  • Name, title and contact information (email, phone, and address) for representative of proposer that is responsible for communication related to this RFP.
  • Name, title, contact information, and signature of person authorized to obligate firm to perform the commitment contained in the proposal.

  Submission of the letter will constitute a representation by proposer that it is willing and able to perform the commitments contained in the proposal and has not violated the terms of this RFP.

• Statement of Minimum Qualifications (required) —

  Describe how the proposer meets the minimum qualifications as set forth in Minimum Qualifications of this RFP.

  Submission of the Minimum Qualifications checklist is not a substitute for providing a detailed written response below.

• Project Approach/ Scope of Work (required) —

  This section should correlate to the Scope of Work. Proposer should give a short summary describing how it will perform the relevant work and describe your proposed approach to tasks/milestones

• Proposed schedule (required) —

  Attach proposed schedule reference ability to complete the project within the County's required time frame

• Innovations (required) —

  Refence any notable innovations or improvements that you expect to provide (with respect to, for example, efficiency, technology, sustainability) 

• Performance Measures (required) —

  Describe a plan for achieving performance measures 

• Firm Qualifications (required) —

  Attach information regarding background and qualifications, including the following:

  • A brief description of the proposer.
  • A description of not more than three (3) trainings similar in size and scope conducted by the proposer, including the client, reference and telephone numbers, primary staff members involved, budget, schedule, and project summary.  Descriptions should be limited to one (1) page for each project.
  • If subcontractors are anticipated, identify them (if known) and provide information on how they will be used.
• Team Qualifications (required) —

  Provide a chart identifying:

  5. 2. • Project team and reporting structure
        • Lead project manager
        • Role each person will play in the project

  Provide a brief description of the experience and qualifications of the project team members, including short resumes if desired.

  Written assurance that the key individuals listed and identified will be performing the work and will not be substituted or reassigned without the County’s prior approval

• References (required) —

  Provide 3 references, including the name, address, and telephone number of recent clients (preferably other public agencies):

• Fee Proposal (required) —

  The Fee Proposal should be submitted as a separate PDF file from the Technical Proposals detailed in Required Documents.

  The County reserves the right to accept other than the lowest priced offer and to reject any proposals that are not responsive to this request.

• Agreement term (years) (required) —

  Update below if needed.

• Is there an extension to this agreement? (required) —

  Is there an extension to this agreement?

• Extension (required) —

  Modify the extension information below, if needed

• Will there be a Pre-Proposal Meeting and/or a Site Visit? (required)
• Include the information that will be covered in the site visit. (required)
• Require vendors to provide References? (required)
• References (required) —

  How many references are required by the vendor? (Number)

• Use Electronic Line Item Pricing? (required)
• Allow vendors to submit Confidential Information? (required) —

  In rare circumstances where there is an expectation that proposers will need to submit trade secrets or other confidential information in order to respond to an RFP. 

• Sample Agreement (required)