RFP#2526-007 Dog Licensing Services

The City of Redondo Beach (“City”) is soliciting proposals from qualified companies to provide Dog Licensing services. The specific scope of work is detailed in Section 4 of this RFP.

The award resulting from this RFP will be a fixed 3-year contract with two (2) optional 1-year extensions. The initial term is projected to begin July 2026. There is no expressed or implied obligation for the City to reimburse responding organizations for any expenses incurred in preparing proposals in response to this request.

Background

The City has contracted with Pet Data, Inc. since 2020 for dog licensing services to manage dog licensing, and service dog registration, along with vaccination and sterilization records, and license tag distribution. Dog licensing services include, data collection, processing of documentation, sending letters and notices to residents, handling financial transactions, and distribution of license tags. The contract is nearing its termination, and the City is soliciting proposals for future services.

The City currently has 2,183 active dog licenses. City regulations limit each residence to a maximum of three (3) dogs.

The City seeks to contract with a vendor that can provide dog licensing services, including an online web-based portal for applications and/or renewals, and payment of fees, penalties, and collection admin (late) fees. The City offers a 30-day grace period for renewals. Contractor is to send renewal notices 30-days prior to expiration, a second notice on the date of expiration, and a third notice 30-days after expiration which includes penalties and late fees.

Project Details

• Reference ID: RFP#2526-007
• Department: Purchasing
• Department Head: Robert Norman (Administrative Analyst)

Important Dates

• Questions Due: 2026-04-23T06:55:00.000Z
• Answers Posted By: 2026-04-30T06:55:00.000Z

Evaluation Criteria

• Important Instructions for Electronic Submittal —

  The City will receive proposals by 4:00 p.m., Thursday, May 7, 2026. Proposals will not be publicly opened. Proposals shall be submitted electronically through the City’s procurement portal hosted by OpenGov on the City’s website at https://procurement.opengov.com\portal\redondo Proposals received after specified date and time will be considered late and will not be accepted. The City of Redondo Beach reserves the right to reject any and all proposals received and, to the extent permitted by law, to waive any irregularities, defects or informalities in any proposal received. 

• Scope of Work or Project Details —

  Please reference RFP for project details and requirements.

  
  
  

Submission Requirements

• Confirmation (required) —

  I acknowledge and affirm that I have read the RFP and the uploaded proposal complies with the conditions, requirements and scope of work described in the RFP.

   

  
  
  

• Proposal Documents (required) —

  Please upload your COMPLETE proposal here.

• Proposal (without Cost Proposal) (required) —

  Please Upload your COMPLETE Proposal here. Upload fee proposal separately in the next step.

• Separate Cost Proposal (required) —

  Confirm that your fee proposal is not attached in your Proposal and is attached separately here.

• Bid Bond (required) —

  Each bid shall be accompanied by a certified cashier’s check, or bid bond, in the amount of XXXXXof the total bid price, payable toCity of Redondo Beach, as a guarantee that the bidder, if its bid is accepted, will promptly execute the Agreement. The bidder shall guarantee the total bid price for a period of 60 days from the date of the bid opening.

  Please scan and upload a copy of your bid bond/cashier's check. Bidder must also MAIL bid guarantee with a postmarked date no later thanThursday, May 7, 2026 addressed to:

  City of Redondo Beach
  Robert Norman
  401 Diamond Street
  Redondo Beach,CA90277

  Please have the Bidder Name, Contract Title ("RFP#2526-007 Dog Licensing Services"), and Contract Number ("RFP#2526-007") listed clearly on the outside of the envelope.

• Contract Execution, Payment Bond, Performance Bond, and Certificate(s) of Insurance (required) —

  The contract shall be executed by the successful bidder and shall be returned, together with the Payment Bond, Performance Bond and Certificate(s) of Insurance to City of Redondo Beach so that it is received within 14 working daysafter the bidder has received the contract for execution. Failure to do so shall be just cause for forfeiture of the proposal guaranty.

• Bid Bond (required) —

  Will this solicitation require a bid bond?

• Electronic Pricing Table (required) —

  Would you like to have bidders respond to an electronic pricing table through OpenGov?

  Some examples of of when to say "yes":

  1. This is a quote for goods or commodities
  2. This is a public works bid, with a pricing table that can be uploaded into OpenGov from an excel spreadsheet
  3. Seeking services for hourly rate schedules
• Separate Fee Proposal Upload (required) —

  If you are NOT using the Electronic Pricing Table option, will you want your bidder to separate a Price Proposal from the rest of their Response? You'll want to do this if you open your bids initially WITHOUT showing price, and then come back in after a technical evaluation to unseal pricing later.

• Evaluation Committee? (required) —

  Will there be an evaluation committee to review the proposals and score them based on weights and multiple criteria?