School Zone Speed Detection Safety Program

Q (Section 6 Draft Contract): Please clarify (i) whether the selected respondent could be required to sign an unmodified Draft Contract, without incorporating any proposed redlines, recommendations, or exceptions; and/or (ii) whether the respondent will have an opportunity to negotiate terms of the Draft Contract with the County based on submitted redlines, recommendations, or exceptions.

A: No, you are not required to sign the draft contract. You may, during submittal upload redline recommendations or exceptions for negotiation of terms after award. Please see Section 6. Draft Contract and the Contract Redlines and Exceptions form to submit proposed redlines.

Q (Questions from Jenoptik Smart Mobility Solutions, LLC): 1. If vendors propose a revenue share pricing model, how will the daily pro-rated credit work if systems are down 72> hours? see Section 1.21. 2. The County references requirement asks for references with 40 schools or more experience. We seek clarification if the County means systems and not schools considering the number of schools the county is looking to initially place 12 schools. 3. Some of the restrictions on the references requirement that will not be considered include speed cameras and Lidar, Radar and embedded sensors. For the references what type of detection technologies are acceptable for the County since the RFP is for those technologies? 4. According to the RFP, vendors are not allowed to redline the Sample Contract Sections 1-5 but can do so with Sections 6 onward. We could not find a Section 6 onward and we seek clarification if this is an oversight or if there are pages missing from the RFP. Thank you.

A: 1. The County will not consider a revenue share pricing model. Per the RFP, the County specifically seeks a fixed cost per approach pricing model. 2. Please see TAB 3., Qualifications of Firm A.1 3. The County will accept and consider all references for programs with a school zone speed detection system regardless of the technology employed. 4. The section 6 referenced is DRAFT CONTRACT. The contract follows after the Contract Redlines and Exceptions page. Please use CONTRACT REDLINES AND EXCEPTIONS LOG.

Q (References (Page 4)): The RFP requires a school zone speed detection system with at least 40 schools. However, many jurisdictions have schools with multiple zones, requiring a more complex and coordinated installation process, which we anticipate will be the case in Orange County. Will Orange County consider the number of school zones rather than the number of schools?

A: In the RFP, Revision 1, in Addendum #2, the County requires programs with at least forty (40) APPROACHES/CAMERAS, as there are more than forty (40) schools that are anticipated to be implemented within the first three (3) years of the ten (10) year contract. The County will not consider zones.

Q (Speed Studies): If the County has conducted any speed studies, please share the results of those speed studies.

A: Studies are attached to Addendum #2.

Q (School zone list): Section 2 lists 13 school zones for the initial implementation, but mentions that the County may implement up to 120 cameras. When is the County planning to the program beyond the initial implementation?

A: The initial contract will include the initial twelve (12) school locations with the corresponding number of approaches/cameras. In Years 2 and 3, an additional sixteen (16) school locations will be added, along with the corresponding number of approaches/cameras, in each year. At the end of Year 3, Orange County will have a minimum of forty-four (44) school locations with the corresponding number of approaches/cameras (typically there are at least two (2) separate approaches/cameras per school zone, one in each direction of travel on a roadway). The County will evaluate the program after Year three to determine if it will be expanded further, not to exceed one hundred and twenty (120) school locations and the corresponding number of approaches/cameras.

Q (Up to Code): If the school zone is not currently up to FDOT code, who will be responsible for bringing it up to code?

A: Orange County will ensure that all school zones comply with county and state requirements.

Q (Section 2, 1.11): This question mentions "intersections". Should this be "school zones"?

A: Yes, Section 2, SPECIFICATIONS/SCOPE OF SERVICES, 1.11 was revised to state School Zones.

Q (Section 2, 1.19): How many citation approvers is the County planning for for this program initially?

A: If “citation approvers” is referring to Traffic Infraction Enforcement Officers (TIEOs) reviewing for violation issuance, then it is anticipated that two to three TIEOs will initially be needed.

Q (Section 2, 1.21): Is Orange County planning to enforce only during flashing times or during the entire school day?

A: Orange County intends enforcement during the entirety of the school day as allowable by FL State Statute.

Q (Section 2, 1.23 and 3.16.a): These two items contradict each other; can the County please reconcile them? 1.23 All violation data shall be retained for five years by the Contractor. The Contractor shall retain all records, including all video footage or recordings, in accordance with Chapter 119, Florida Statutes, and Florida’s public records laws. 3.16.a Any recorded video footage or still images obtained through the use of a school zone speed detection system shall be destroyed within 90 days after the final disposition of the recorded event, in accordance with Florida law.

A: For clarification, in accordance with applicable statute, captured non-violation events are to be destroyed after ninety (90) days, while events having a violation issued must be retained for at least five (5) years after a final disposition.

Q (Section 2, 4.5): The system shall be capable of capturing and producing, from a single camera system and centralized processor, all of the following recorded images: (1) The flashing beacons clearly visible within the field of view and actively signaling while emitting; (2) The offending vehicle;(3) The license plate of the offending vehicle. All still images and video recordings shall consistently include the flashing beacons within the field of view to ensure clear verification that the enforcement action occurred while the beacons were active. The issue with including all three items above is that it limits where in the school zone the camera can be located. If we have an alternative solution showing that the flashing beacons were operating at the time of the violation, will the County consider it?

A: Per Section 2, Specifications/Scope of Services, Item 4.5, the County will consider proposals that fulfill the minimum requirements stated by having the flashing beacons and violation vehicle captured in the same images.

Q (Section 3, U): Can you rephrase this requirement: "Explain the vehicle detection methods that can be used by the proposed school zone speed detection system, including the benefits and limitations of each."

A: Revised Tab 4, Technical Approach, section U., in Addendum #2 to: Explain the type(s) of school zone speed detection technology provided and utilized by contractor, to include the benefits and limitations of each technology.

Q (Section 5, Fee Schedule Form): The first table in the form appears to apply to red light, not speed cameras (it discusses approaches, and the quantity 150 exceeds the 120 mentioned earlier in the RFP). Can the County redo this form?

A: The Fee Schedule Form has been revised to read “school zone approaches” not Intersection approaches.” Section 6.1 references a potential expansion of the program up to one hundred and twenty (120) school locations, with corresponding number of approaches/cameras once evaluated after Year three. The estimated number has been revised to two hundred forty (240) in Addendum #2 which is the estimated number of approaches/cameras.

Q (Section 5, Fee Schedule Form): Rather than a per school zone approach, many jurisdictions in Florida have asked for a per citation issued or a per citation paid pricing model. Will the County consider one of these models?

A: County seeks a fixed cost pricing model per school zone approach/ camera. The County will not consider any “per citation” pricing model.

Q (SDV Participation): Can the County share the official link for the SDV directory? Doing an internet search is showing two potential sites for the directory which have different content.

A: The following link will direct contractors to the Orange County Registered Service Disabled Veterans website directory: https://ocfl.gob2g.com/?TN=ocfl . Click on the “Search Vendor Directory” link under Vendor Certification box to get access to the Registered Service-Disabled Veterans directory.

Q (Section 2, 1.9): Site selection analysis shall be completed within 60 days after the notice to proceed from the County. The site selection analysis will assist the County in determining which road or approaches will be the most beneficial to the County in pursuit of its school safety and enforcement goals. Considerations may include collision history, community safety, sheriff’s department staff review and engineering feasibility assessment. Since the County has already identified the first 13 school zones, when does the County want this additional analysis to occur?

A: This question is regarding Section 2, Scope of Services, Item 1.10 not 1.9. The County has completed site selection analyses for the initial twelve (12) school locations. Contractor will be responsible for conducting site selection analysis for the future additional sixteen (16) schools planned for year two and an additional sixteen (16) schools for year three. The analysis process will occur at the start of each preceding school year.

Q (Section 2, 1.9): Once sites have been selected, the Contractor shall install equipment and infrastructure at the new sites, including a separate power and have them all operational within a period of 120 calendar days from written direction by the County. The County has asked for a minimum of 5 systems/month. At that rate, 120 schools cannot be deployed in 120 calendar days. Can the County clarify: 1) When will additional school zones beyond the 13 identified will be added? 2) Will the additions be in a phased approach?

A: There will not be one hundred twenty (120) schools deployed throughout the first three years of the initial contract. Twelve (12) schools have been identified for the first year. An additional sixteen (16) schools will be identified and added in each of years two and three for this contract. For both additional years, contractor will deploy all corresponding approaches/cameras for those sixteen (16) schools within one hundred twenty (120) days of written direction from the County. Once the program is assessed by the County during and after year three, a decision will be made regarding any potential expansion not to exceed one hundred twenty (120) schools and corresponding approaches/cameras.

Q (General processing questions): 1) How many notices will Orange County send before issuing a UTC? 2) Will the County place registration holds or suspend a driver's license when a violator fails to pay a UTC? Is there a planned escalation path for this (for example, failure to pay in 60 days=registration hold; 120 days=DL suspension)? 3) When does the County want an unpaid NOV or UTC to go to collections?

A: 1. The Contractor will send a reminder notice thirty (30) days after NOV (Notice of Violation) issuance if not paid. UTC (Uniform Traffic Citations) issuance will occur if NOV is not paid/answered in sixty (60) days per statute. 2. Per statute, The County will initiate registration holds with DMV at the NOV level, and the County Clerk will initiate all DL/registration holds with DMV at the UTC level. Contractor will not handle these tasks. 3. The County Clerk handles collections for UTCs. The County does not send unpaid NOVs to collections.

Q (Credit and Debit Card Payments): Section 2, 2.4 states, "All online collections shall be processed without any penalties or credit card surcharges and proceeds shall be credited by the merchant card services company directly to the County’s qualified public depository bank account." Section 2, 3.11 states, "The Contractor may assess a convenience fee to the payor, inclusive of any associated credit or debit card transaction fees, not to exceed five percent of the payment amount." Can you please reconcile these two statements? Is a credit card convenience fee/surcharge allowed?

A: Section 2, Scope of Services, Item 2.4 has been changed as follows in Addendum #2: All online collections shall be processed without any penalties but may be processed with a convenience fee to the payor. All online collections shall be credited by the merchant card services company directly to the County’s qualified public depository bank account.

Q (PI&E Activities): Section 2 1.16 states, "The Contractor shall coordinate with the County to provide a public information and community outreach campaign at no additional cost to the County." Section 2 3.13 states, "b) The Contractor shall support this public education effort by providing relevant data, statistics, and materials which highlight the dangers of speeding in school zones. The Contractor shall leverage its experience and expertise to recommend and share proven strategies for executing impactful and creative public awareness campaigns. c) At the County’s request, the Contractor shall review proposed campaign materials including but not limited to graphics, messaging, media content, and outreach platforms and provide constructive feedback to enhance their effectiveness. The overarching goal is to improve traffic safety and broaden public understanding of the risks associated with speeding in school zones, as well as to raise awareness of the County’s school zone speed detection system." Is Section 2 3.13 a further detailing of the responsibilities mentioned in Section 2 1.16?

A: The first reference section is actually Section 2, 1.17. Yes, it is to provide further detail of that section.

Q (Records retention): Section 2, 4.10 states, "The Contractor shall store all enforceable images, reports, notices and all other public records produced by cameras in a manner that is readily accessible for the later of 60 days after final disposition or conclusion of appeal." Section 2, 3.10 states, "The platform shall enable public access to view the citation, associated photographs, and video footage of the violation on the website, available 24-hours a day, seven days a week, for a minimum of 180 days." Can Section 2, 3.10 be updated to be consistent with 4.10?

A: Section 2, Scope of Services, Item 3.10 references the public facing violator access to violation images/video/data via the contractor contractor’s website before any adjudication of said violation. Section 2, Scope of Services, Item 4.10 references how long contractor must store the images and has been revised to read 90 days in Addendum #2.

Q (Section 2, 4.11): Please define the following terms for evidence packages: a) system reliability report b) system specifications c) Evidence showing system compliance with legal requirements Typically, vendors provide calibration records and daily self-tests of the system. What else does Orange County expect in the packet?

A: The itemized breakdown of individual items requested and expected should be provided at minimum. The County may add items as legally necessary resulting from legal challenges and court rulings.

Q (Section 2, 3.8 b)): b) Submit ALL captured violation events—including vehicle owner information, images, video, and metadata (date, time, location, speed)—to the County for review. Prior to submission, the Contractor shall perform quality control on images, either manually, by software logic, or both. Normally, vendors filter some events according to business rules, such as not submitting emergency vehicles with flashing lights. Will the County have exceptions such as these?

A: Yes, after vendor selection and contract award, the County will develop an itemized set of Business Rules for initial event processing.

Q (Section 2.3.8 i)): i) Refer all public inquiries, other than credit/debit card payment questions, to the County’s designated personnel. Usually, vendors handle questions about the citations and about payment (such as affidavits, hearing requests, etc). Does Orange County want those type of questions referred to the County?

A: Once a vendor is selected and contract awarded, Orange County will provide more specifics in Business Rules that will be developed after contract award.

Q (Tab 4 Section 3 Page 5): Given the page limitation of 50 pages for all of Tab 4 Technical Approach, and to provide the evaluation team with images to show quality, can these image sets be provided in a separate appendix?

A: Per Section 3, Proposal submission Requirements and Documentation, Submittal Requirements, page 3, in Revision 1, Yes, images may be provided in a separate appendix, not to exceed 10 pages.

Q (Tab 5 - Fee Schedule): The Fee Schedule requires vendors to provide a flat monthly fee per approach based on a quantity of 150 "intersection approaches". Exhibit 2 identifies 12 school sites where schools have been selected for monitoring. Item 6.1, p.16 of Section 2 indicates the County may expand and "this amount shall not exceed 120 schools throughout the duration of the contract." Additionally, it was stated on the pre-proposal conference call that 44 sites would be the desired number of sites to install withing the first 3 years. With multiple references to quantities, and knowing that economies of scale can impact vendor flexibility and pricing, will the County please update the Fee Schedule to confirm the "Estimated Monthly Quantity" that equates to "Each System per Approach" so that all vendors have a shared understanding?

A: The initial contract will include the initial twelve (12) school locations with the corresponding number of approaches/cameras. In years two and three, and additional sixteen (16) school locations will be added, along with the corresponding number of approaches/cameras, in each year. At the end of year three, Orange County will have a minimum of forty-four (44) school locations with the corresponding number of approaches/cameras (typically there are at least two (2) separate approaches/cameras per school zone, one in each direction of travel on a roadway). The County will evaluate the program after year three to determine if the program will be expanded further, not to exceed one hundred twenty (120) school locations and the corresponding number of approaches/cameras.

Q (Tab 5-Fee Schedule): Can the County please confirm that vendors are to price per site, and not per camera system? For example, if the County changes the Fee Schedule to reflect the 44 school sites to be enforced as identified in the pre-proposal conference, will the County expect a price based on a quantity of 44, regardless of how many camera systems a vendor needs to enforce the 44 sites, which may be 88 camera systems or more depending on the vendor?

A: The Contractor shall submit pricing based on the number of approaches/cameras, not a per site pricing.

Q (Scope of Services: HH. Project Management, Maintenance, Support and Training): Given the page limitation of 50 pages for all of Tab 4 Technical Approach, and to provide the evaluation team with compliant project schedules, can they be provided in a separate appendix?

A: Per RFP Section 3, Proposal submission Requirements and Documentation, Submittal Requirements, page 3, Revision 1 Yes, project schedules may be provided in a separate appendix, not to exceed 10 pages.

Q (Scope of Services: 1.5, 4.5, 4.8, 4.11): Assuming each vendor's camera system will be installed within the school zone and not before or after the school zone, would the County be installing an additional flasher on the back of the flashing beacon to be used as a proof that the beacon was in operation during the infraction for the evidence package? If not, are vendors allowed to install an additional flasher on the back of the school zone's flashing beacon?

A: The County requires the SDS (Speed Detection System) to capture the flashing beacon within the video and still images. County’s position is not based on the assumption that the SDS must be within the school zone, meaning behind the flashing beacon and reduced speed sign. Contractors may submit any system set up that fulfills the minimum requirements in the RFP.

Q (Tab 5 - Fee Schedule): Will the County please confirm they require a flat fee per site or per camera system, and not a fee structure based on a revenue share structure?

A: The County confirms that the proposal requested is for a fixed cost, per camera/approach system. The County will not consider any revenue sharing fee proposal.

Q (Section 2 - Enforcement Schedule during Summer): Are the systems supposed to enforce during the summer as well? If so, will the City provide an estimated number of enforcement days during a calendar year, on average, that the systems will be actively enforcing?

A: Summer enforcement would only occur at those schools that have summer school in session. The Orange County Public School calendar lists two hundred and nine (209) in session school days. This is the minimum estimated number of days enforcement would be active.

Q (Section 2 - Page 27 and 31 - CC Convenience Fee): (p.27) All online collections shall be processed without any penalties or credit card surcharges and proceeds shall be credited by the merchant card services company directly to the County’s qualified public depository bank account. (p.31) The Contractor may assess a convenience fee to the payor, inclusive of any associated credit or debit card transaction fees, not to exceed five percent of the payment amount. These two statements appear to contradict each other. Will the County please confirm if vendors are allowed to assess a convenience fee for payments made via a credit card and if they can retain that convenience fee?

A: Section 2, Scope of Services, Item 2.4, in RFP Revision 1, has been revised as follows in Addendum #2: All online collections shall be processed without any penalties but may be processed with a convenience fee to the payor. All online collections shall be credited by the merchant card services company directly to the County’s qualified public depository bank account.

Q (Due Date Extension Request): Will the City please extend the due date by at least two weeks? This will allow vendors sufficient time to source and vet viable subcontractors to perform services on the project. The additional two weeks would allow sufficient time to deliver a comprehensive response, after receiving answers to questions, which are likely to have a material impact on the solution and pricing strategy of the Contractors response.

A: Yes, submission deadline extension has been changed in Addendum # 1from March 24, 2026 to Thursday, April 16, 2026 at 4:00 PM (local time).

Q (1.0 Services - Section 2, Page 2): Should "school zones" be used here instead of "intersections?": "1.11 Once the intersections are selected, the Contractor shall deploy equipment that meets or exceeds the minimum standards specified by the Florida Department of Transportation."

A: Yes, Section 2, Scope of Services, Item 1.11 on was revised to state School Zones in Addendum #2.

Q (4.0 General Requirements, Section 2, Page 14): Should "in the school zone" be used here instead of "at the intersection?": 4.2 Suitability for early dawn operation is a high priority. Systems shall have a visible illumination system not exceeding 350 watts per second beyond relying on incandescent flood lights, inferred light or ambient light at the intersection.

A: Yes, Section 2, Scope of Services, Item 1.11 on was revised to state School Zones in Addendum #2. The flash will supplement the lighting at the intersection by adding to it but not overpowering it.

Q (5.0 Schedule, Section 2, Page 16): Should "Schools Selected for Monitoring" be used here instead of "PROPOSED INTERSECTIONS?": 5.1 The Contractor shall provide a project timeline to the Project Manager, after issuance of notice to proceed, showing sequential and concurrent activities to be undertaken to deploy a fully operational system. The system shall be in production within 120 calendar days after issuance of Notice to Proceed. The County reserves the right to reject and/or modify the project timeline in EXHIBIT 2, PROPOSED INTERSECTIONS.

A: Yes, this reference to “Intersections” in Section 2, Scope of Services, Item 5.1 was changed to read “Schools Selected for Monitoring” in Addendum #2.

Q (1.0 Services, Section 2, Page 4): Is 1.23 the correct reference? If not, what is the correct reference? : 1.18 The Contractor shall provide regular statistical reports of safety program operations with access to all reports as specified in 1.23 herein, at no additional cost to the County.

A: The reference contained in Section 2, Scope of Services, Item 1.18 was changed to read 1.24 and 1.25 in Addendum #2.

Q (6.0 Additional Camera Systems, Section 2, Page 16): If the County intends to enforce no more than 120 schools during the contract term, does the 150 "Estimated Monthly Quantity" need to be adjusted on the Fee Schedule?

A: The one hundred and twenty (120) represent school locations. Each school location may have a different number of approaches/cameras needed based on roadway configurations and directions. The program will be evaluated after year three to determine any potential expansion beyond the initial forty-four (44) school locations identified in the first three years. Because of this potential expansion to one hundred and twenty (120) school locations, the County is requesting pricing on a total of two hundred and forty (240) approaches/cameras.

Q (Headless fulfillment): As our company provides a proprietary, end-to-end dashboard for officer review and data analytics, will the County allow for a 'headless' backend integration where our software handles the logic and a third-party subcontractor handles only the physical printing and mailing of notices?

A: Yes, the County will allow for headless backend integration where the software handles the logic and a third-party subcontractor handles only the physical printing and mailing of notices.

Q (API Data Residency): Confirming Attachment A (External Data Hosting): Since our proprietary software serves as the primary system of record, does the County require our specific API end-points to be SOC 2 Type II certified in addition to the physical server location in the Continental U.S.?

A: The SOC Type II compliance dictates the data location and storage must be compliant with the specification. When the Contractor identifies where/how the data will be stored, the Contractor will have to show proof of compliance to the County.

Q (Real-Time 24-Hour Access): The RFP requires 24 hours of video to be available upon request. Does the County prefer this to be an 'On-Demand' fetch via our dashboard, or a continuous live-stream capability?

A: The County recommends on-demand fetch via your dashboard.

Q (Hardware): For the mandatory hardware refreshes in Years 4 and 7, if the existing Adaptive Recognition S1 sensors exceed the 'current industry standards' at that time, does the County still require a physical swap of the units, or is a certified software/firmware optimization acceptable?

A: Yes. As stated in Section 2, Scope of Services, Item 4.18 of the RFP, the County requires the contractor to “upgrade all existing equipment (hardware and software) to industry standards.” Therefore, during the mandatory refresh periods in Years four and seven, the County expects a physical replacement of the units as part of the hardware upgrade. A software or firmware optimization alone would not satisfy this requirement.

Q (Multi-Lane Enforcement): Our S1 hardware is capable of capturing up to six lanes of traffic simultaneously. In school zones with divided medians, does the County require a separate 'System' (camera/pole) for each direction, or is one central unit capturing both approaches preferred?

A: The County is requiring the capture of the flashing beacons along with the violating vehicle in the video and still images for any captured event, as a minimum requirement.

Q (Utility Responsibility): For the permanent fixed-pole installations, is the Vendor responsible for the monthly electrical utility costs, or will the County provide a sub-metered connection from existing school zone flashing beacon power sources?

A: Contractor must obtain a separate power source for their SDS system.

Q (UTC Escalation): When a Notice of Violation (NOV) remains unpaid and transitions to a Uniform Traffic Citation (UTC), will the County provide a direct digital interface to the Clerk of Courts for automated filing, or is this a manual batch-upload process?

A: The Orange County Clerk of Courts can provide the necessary interfaces to the contractor for automated batch UTC uploads to the Clerk after award.

Q (Expert Witness Scope): The RFP requires witness testimony at contested hearings at no additional cost. Does the County require a local 'Physical Presence' for every hearing, or is 'Remote/Virtual Testimony' via WebEx permitted for technical experts?

A: The 9th Judicial Circuit currently conducts traffic hearings virtually; therefore, unless otherwise directed by the court, remote/virtual testimony is permitted and would generally satisfy this requirement. However, in certain circumstances, such as appeals or appearances requested before a County Judge, an in-person appearance may be required.

Q (Definition of Approach): The RFP references both "schools" and "approaches" as distinct units, and the fee schedule is priced per approach. Could the County clarify the precise definition of an "approach"? Does a school with entry/exit traffic flowing in two directions on an undivided road counts as one approach or two, and whether a school with a front entrance and a separate side entrance would be counted as two approaches for billing purposes?

A: An “approach” or “camera” would constitute monitoring and enforcing in one direction. On a two-way roadway in a school zone, there would be 2 separate and distinct “approaches” or “cameras.” Some schools may have additional school zones on adjacent roadways and would also have one or two additional “approaches” or “cameras”, depending on if that roadway was a one-or two-way roadway.

Q ( Prime Contractor Eligibility / Entity in Formation): The proposing entity is currently in the process of formal US incorporation. Will the County accept a proposal from a company that is incorporated in the US by the submission deadline of March 24, 2026, even if the entity was not yet fully registered at the time of RFP release? If so, what documentation of legal standing will be required at time of submission versus time of contract execution?

A: Yes, the County will accept a proposal, as long as all minimum requirements within the scope of services of the RFP and references are met at time of proposal submittal.

Q (Section 2, 2.0-2.5): As part of running a full-service, turnkey program, we are typically responsible for reviewing payments and applying them to the account. We find that each check needs to be reviewed by a person, due to the number of partial payments, returned checks, and illegible checks received. Our software allows authorized users of the system to conduct audits of payments received, disbursements, and other financial information related to the program. Will the County consider having the vendor process payments on the County’s behalf through an account or lockbox opened for the program for the County?

A: Yes, the County may consider it if it meets the requirements of Section 2, Scope of Services, Item 2, Collection Processing Specifications, PAGE 6.

Q (Section 2, 4.12): The Contractor may be required to authenticate its business records for evidentiary purposes. Can the County specify which business records and what that authentication typically is?

A: The Contractor must be able to provide, and authenticate as true and correct, any and all business records pertaining to the procurement, installation, and operation of all components of the SDS as well as any records related to the back end processing, mailings, or any other related item that may be required to be presented at a court proceeding, as required by F.S. 90.803.

Q (Proposal Submission Deadline): Given the large number of questions submitted regarding this RFP, will the County please consider extending the deadline for vendors for at least two weeks after the County has posted their answers? This will allow vendors to respond carefully after reviewing clarifications.

A: Yes, submission deadline extension has been changed in Addendum # 1 from March 24, 2026 to Thursday, April 16, 2026 at 4:00 PM (local time).

Q (Tab 4. Technical Approach (50-page limit)): Will the County exclude II. Complete Attachment D - Security Questionnaire and JJ. Complete Attachment E - Camera System Affidatvit from the page limit of this section?

A: The required Attachments listed, II. D - Security Questionnaire, and JJ. E - Camera System Affidavit, must be completed and provided, and will count towards the page limit of the Tab 4. Technical Approach section.

Q (Operations): Regarding the Violation Processing Workflow (OPER and APPROVER roles): Please clarify the expected Sourcing Model. Will Orange manage the human resource for validation, or is the contractor expected to provide a 'Turnkey' managed service? If the latter, please confirm if Orange provides the Business Continuity infrastructure (offices/hardware) or if this is to be quoted as a fully outsourced service (BPO model)

A: Please refer to Item 3.8 of Section 2 – Specifications /Scope of Services. The Contractor is required to provide a full turnkey service for automated camera enforcement of school zone speed infractions. This full turnkey service includes everything required and needed, whether performed by the Contractor directly, or outsourced to a third-party vendor. If the latter, Contractor must reveal that in their proposal response. The enforcement, review of events for violation issuance, will be handled by the Orange County Sheriff’s Office TIEOs. No offices/hardware will be provided by the County.

Q (Servers): Regarding Hardware Hosting: Is the requirement for an On-Premise installation at an Orange-provided Data Center, or a Colocation/Cloud model provided by the contractor? If Orange provides the facility, please specify the available Tier rating, rack space, and power redundancy. Furthermore, please clarify the Physical Access Protocol for contractor maintenance vs. Orange oversight.

A: The hardware will be stationed roadside with the contractor’s hub depending on where the home office is located for the contractor. The software, if similar to Red Light Camera, will be a website/cloud access with no servers being stored by the County on site. Orange County is looking for a turnkey vendor solution that would include the contractor hosting all technology components in accordance with our standards.

Q (Cameras): Regarding Lane Coverage (Point 7.2): To ensure 95%+ capture accuracy, please clarify the road geometry. Is the 6-lane requirement for a uni-directional flow or a bi-directional (3+3) split? If uni-directional, does Orange allow for a multi-camera array, or is the requirement for a single-sensor solution capable of 6-lane cross-section coverage?

A: The requirement of camera coverage of six lanes of travel are in one direction. The County requires a single image to capture the elements for successful prosecution of violations: the beacons, the vehicle in the school zone and the tag of the vehicle. Orange County will consider multi-camera arrays if necessary with an explanation of what each camera will do and how the evidence will be presented and validated as belonging to the same captured event/violation, if separate cameras are capturing different aspects.

Q (No subject): The current 11 sites consist of 2 to 4 lanes and 1 site with 5 lanes (2+ 3 divided). Since we must also avoid any driver face image in the approaching direction, is using 2 systems on both sides of the road for only receding vehicles allowed?

A: Yes, using two systems on both sides of the road for only receding vehicles is allowed.

Q (Section 2.5 and 3.11): There seems to be a contradiction between these two sections regarding who handles credit and debit card payments and owns the bank account where funds are deposited. In Section 2.5, it states that credit card payments "shall be processed through the County's merchant services provider," but in 3.11, it indicates that the "Contractor shall process all credit and debit card payments on behalf of the County.” Can the County please clarify?

A: Section 2, Scope of Services, Item 2.5, discusses the violation fine amounts when paid to the program for proper distribution per statute requirements. Section 2, Scope of Services, Item 3.11 speaks to the collection of payment for the violation fine amount by the violator/payor, which can be handled by the Contractor.

Q (Section 2.4 and 3.11): There seems to be a contradiction between these two sections regarding where the funds from online collections are initially deposited. In Section 2.4, it states that "proceeds shall be credited by the merchant card services company directly to the County’s qualified public depository bank account." However, in Section 3.11b, "the Contractor shall...2. Deposit all funds into a County-designated account for reconciliation" and "3. Remit all net payments received to the County on a daily basis." Can the County please clarify?

A: Section 2, Scope of Services, Item 2.4, discusses the violation fine amounts when paid to the program for proper distribution per statute requirements. Section 2, Scope of Services, Item 3.11 b speaks to the collection of payment for the violation fine amount by the violator/payor, which can be handled by the Contractor.

Q (Section 2.4 and 3.11): Section 2.4 states that "All online collections shall be processed without any penalties or credit card surcharges..." and Section 3.11 states that "The Contractor may assess a convenience fee to the payor, inclusive of any associated credit or debit card transaction fees, not to exceed five percent of the payment amount." Is the convenience fee not considered a penalty or surcharge?

A: No, it is not a penalty or surcharge. Section 2, Scope of Services, item 2.4 discusses the payment of the fines collected to the County for proper distribution, per statute guidelines. Section 3.11 speaks to the payment of the fines by the violator to the program collected by the contractor. The convenience fee would be inclusive of any associated credit or debit card transaction fees assessed by the Contractor to the payor.

Q (Section 2, page 6, 1.27): The Contractor shall forward all affidavits, after they are uploaded to the proper account to the Orange County representative every Friday for review. Affidavits can be sent via email, in a list, including account numbers. Regarding the transfer of UTCs to the clerk, is it possible to use an API or SFTP?

A: Yes, the Contractor may use an Application Programming Interface, API or Secure File Transfer Protocol, SFTP.

Q (Section 2, Page 10, 3.11; Section 2, Page 7, 2.5): Section 2, Page 10, 3.11: The Contractor shall process all credit and debit card payments on behalf of the County. Payors shall be provided with the option to make payments either (i) online through a secure web-based portal or (ii) via an IVR system or a live phone operator. Section 2, Page 7, 2.5: All credit card payments shall be processed through the County’s merchant services provider. Merchant services will be managed and controlled by the County under the terms of its merchant services contract. The current provider is Elavon. Is it an option to use our existing merchant services provider (instead of Elavon)?

A: The Contractor must use the County’s preferred system as outlined in the RFP per Section 2, Collection Processing Specifications, 2.5.

Q (2.1-2.3): 2.1 Orange County will open and maintain a lockbox and bank account in which all system funds shall be deposited into. The system shall coordinate with the County’s bank. 2.2 All systems associated with the collection of system funds shall be compatible with Orange County lockbox and bank account. 2.3 The Contractor shall supply the lockbox company with information required to interface the account with the Contractor’s filing system. Who is Orange County's current lockbox provider and what is their preferred data transfer method?

A: The current lockbox provider will be switching from Wells Fargo to JPMorgan Chase bank and the merchant services provider is Elavon.

Q (Attachment F Reference Verification Form): In the "Overall Instructions" portion of Attachment F, #2 states, "For each reference, provide the total number of approaches of speed detection systems within the School Zone Speed Detection System." However, in the 1-7 numbered table at the bottom, number 7 states, "Total number of School Zone Speed Detection System units maintained within the Intersection Automated Traffic Safety Camera Enforcement System. (This total should represent speed detection system units only, not approaches. Can the County reconcile these statements to clarify whether the requested number refers only to speed detection system units, not to approaches?

A: Attachment F- The Reference Verification Form has been revised as follows in Addendum #2: Item number 7: Total number of School Zone Speed Detection System units maintained within the SCHOOL ZONE. (This total should represent the total number of speed detection Approaches/Cameras) Further, item 1 of the OVERALL INSTRUCTIONS on Attachment F- Reference Verification Form: 1. Of the five (5) references, a minimum of two (2) references should be for Federal, State, or local governmental entities located within the United States of America, each with a School Zone Speed Detection System minimum count of forty (40) or more Approaches/Cameras. 2. For each reference, provide the total number of approaches/cameras of speed detection systems within the School Zone Speed Detection System.

Q (Proposal Due Date Extension): In order for vendors to be able to fully incorporate answers to questions into our responses, will the County consider extending the proposal due date by at least two weeks?

A: Yes, submission deadline extension has been changed in Addendum # 1 from March 24, 2026 to Thursday, April 16, 2026 at 4:00 PM (local time).

Q (Scope of Work, Section 3.2 Image and Video Tools: K, L, and Q): Items K, L, and Q all jeopardize the chain of evidence, which could expose the County to unintended consequences. The ability of a County employee to change either our equipment or our evidence package opens the County to potential challenges from many sources. Will the County reword or remove these from the scope to maintain the integrity of the program?

A: No, the County will not remove any of these requirements. The video and image requirements are requested not for evidentiary purposes, and the ability to change vehicle owner information simply reflects the TIEOs ability to investigate DMV records pertaining to ownership beyond what a Contractor may be able to access.

Q (Scope of Services, 1.22): Would the County consider changing the requirement from at least 15 days to allow more violations to be sent?

A: No, the County requires all event processing to be completed by vendor within five (5) days.

Q (Proposal Submittal Requirements, Tab 3. Qualifications of Firm, A.6.): If a company or LLC is ultimately owned by a foreign-based company, should it be disclosed here?

A: Yes, if your company is foreign owned or based, this information should be disclosed in the proposal.

Q (Proposal Submittal Requirements, Tab 3. Qualifications of Firm, A.1.): In a recent RFP response in another state, there were at least 12 respondents. This requirement greatly artificially restricts the County’s ability to explore options that may better serve the County. Would the County consider being more inclusive but still recognizing the importance of experience to “…a minimum of two references must consist of at least 10 schools (20 cameras)…” or something similar?

A: Due to potential future growth of Orange County’s program, the County requests at least two references being from programs having a School Zone Speed Detection System minimum count of forty (40) or more Approaches/Cameras in TAB 3. Qualifications of Firm, A.1.

Q (Section 2. Collection Processing, 2.5): Can the County clarify if payments will be made via the County’s payment portal or the vendor’s portal?

A: Payments will be made by the violator/payor via the Contractor’s portal.

Q (Scope of Services, 3.0 Software Requirements, 3.3 Event Documents): Should the flat fee include the price of printing and the certified mail costs of sending the UTC, or should that be billed separately on an as-needed basis?

A: Florida State Statute requires UTCs to be sent certified mail, the Fee Schedule form, found in Section 5 – Attachments, delineates in Item No. 2 a separate Unit Price to be supplied by the Contractor.