SLED Opportunity · NEW YORK · NEW YORK

    Scope Change Additional Languages; 2026 Summer EBT; PIN Blocking

    Issued by Temporary & Disability Assistance, NYS Office of
    stateSource Soughtnew yorkSol. 2132267
    Closed
    STATUS
    Closed
    PUBLISHED
    Mar 2, 2026
    Posting date
    JURISDICTION
    new york
    state
    NAICS CODE
    541618
    AI-classified industry

    AI Summary

    This opportunity involves expanding language options on IVR, mobile app, and web portal, issuing 2026 Summer EBT benefits to eligible children, and implementing PIN blocking for security enhancements.

    Opportunity details

    Solicitation No.
    2132267
    Type / RFx
    Source Sought
    Level
    state
    Published Date
    March 2, 2026
    Due Date
    NAICS Code
    541618AI guide
    Jurisdiction
    new york
    Agency
    Temporary & Disability Assistance, NYS Office of

    Description

    To provide callers with four additional language options on the intelligent voice response (IVR) system and ten additional language options on the mobile application and web portal. Allow issuance of 2026 Summer EBT benefits to eligible school age children during the summer months when schools are closed. Will modify the contract to allow FIS to block clients from using any of the twenty common PINs identified by OTDA and block clients from using a previously chosen PIN when changing their PIN.

    Key dates

    1. March 2, 2026Published

    AI classification tags

    Frequently asked questions

    SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.

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