SLED Opportunity · NEW YORK · NEW YORK
AI Summary
This opportunity involves expanding language options on IVR, mobile app, and web portal, issuing 2026 Summer EBT benefits to eligible children, and implementing PIN blocking for security enhancements.
To provide callers with four additional language options on the intelligent voice response (IVR) system and ten additional language options on the mobile application and web portal. Allow issuance of 2026 Summer EBT benefits to eligible school age children during the summer months when schools are closed. Will modify the contract to allow FIS to block clients from using any of the twenty common PINs identified by OTDA and block clients from using a previously chosen PIN when changing their PIN.
SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.
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