SLED Opportunity · FLORIDA · BROWARD
AI Summary
Open-end contract for ServiceNow ITSM software, support, subscriptions, and product services for Broward County's Enterprise Technology Services and other agencies. Includes licensing, support, and compliance with FTA requirements. Submission via BPRO portal by January 14, 2026.
Scope of Work: This open-end contract is for the purchase of ServiceNow IT Service Management (ITSM) Professional Software, Support, Subscriptions and Product Services for the Enterprise Technology Services (ETS) Division and various other Broward County agencies that may have need of these services and/or products in accordance with the Specifications and Requirements for ServiceNow License and Support. Requested Information: BPRO's Requested Information section identifies "required" and "optional" items for submittal, however all documents and information are relevant to the evaluation process. Therefore, vendors are strongly encouraged to provide all files at time of submittal, including those listed as “optional” in BPRO, to enable a timely and comprehensive review by the County. Solicitation Requirements: (Vendor is cautioned that this is a summary only and the full solicitation must be reviewed). FTA Requirements (See Special Instruction to Vendors) FTA Funding Supplement (See Special Instructions to Vendors) ServiceNow Authorization (See Specifications and Requirements) Office of Economic and Small Business Development Requirements: Not applicable to this solicitation. Questions and Answers: The County provides a specified time for Vendors to ask questions and seek clarification regarding the solicitation requirements. All questions or clarification inquiries must be submitted through BPRO by the Questions due date. The County will respond to questions in BPRO (Messages section). Submittals: Vendor MUST submit its solicitation response electronically through BPRO and receive a Submission Receipt. It is solely the Vendor’s responsibility to ensure its response is submitted and received through BPRO by the closing date and time. The County will not consider solicitation responses received by other means. Vendors are encouraged to submit in advance of the closing date and time. Refer to the Purchasing Division website or contact support@gobonfire.com for submittal instructions. In the event that the Vendor is having difficulty submitting a document, immediately notify the Purchasing Agent and then contact support@gobonfire.com for technical assistance. Important Events: Search Status Event Name Location Description Dates Mandatory ONGOING Open Date Online Portal Posting date for the Opportunity Dec 19th 2025, 4:30 PM EST N/A UPCOMING Questions Due Date Online Portal Deadline to submit Questions Jan 12th 2026, 5:00 PM EST N/A UPCOMING Close Date Online Portal Deadline for Submissions Jan 14th 2026, 2:00 PM EST N/A Commodity Codes: NIGP 20811 Application Software, (Not Otherwise Classified], Microcomputer NIGP 20820 Business Software, Misc.: Agenda, Labels, Mail List, Planning, Scheduling, etc., Microcomputer NIGP 20837 Database Software, Microcomputer NIGP 20853 Integrated Software, Microcomputer NIGP 20937 Data Processing Software, Mainframes and Servers NIGP 20987 Software, Mainframes and Servers (Not Otherwise Classified) NIGP 91829 Computer Software Consulting NIGP 92007 Applications Software for Microcomputer Systems: Business, Mathematical and Statistical, Medical, Scientific, etc. NIGP 92045 Software Maintenance and Support Services and Updates and Data Hosting Services Supporting Documentation: Download All Files Search File Type Description Date Created Actions Anti-Human Trafficking Affidavit.docx Documentation Complete and sign this form. Sep 6th 2024, 1:09 PM EDT Download Criminal History Screening Practices Certification.pdf Documentation Complete and sign this form. Oct 10th 2025, 9:33 AM EDT Download Enterprise Technology Services Security Requirements Exhibit - High Risk.pdf Documentation Oct 7th 2025, 11:56 AM EDT Download FTA Funding Supplement 2025 - ServiceNow.pdf Documentation Dec 16th 2025, 11:02 AM EST Download FTA Funding Supplement Acknowledgement.pdf Documentation Complete and sign this form. Jul 1st 2025, 2:38 PM EDT Download FTA Government-Wide Debarment Certification.pdf Documentation Complete and sign this form. Jul 1st 2025, 2:38 PM EDT Download FTA Restrictions on Lobbying Certification (Loan Guarantees and Loan Insurance).pdf Documentation Complete and sign this form. Jul 1st 2025, 2:38 PM EDT Download FTA Restrictions on Lobbying Certification.pdf Documentation Complete and sign this form. Jul 1st 2025, 2:38 PM EDT Download General Conditions - Quotes and Bids.pdf Documentation Dec 16th 2025, 11:04 AM EST Download Insurance Requirements - Quotes & Bids.docx Documentation Sep 7th 2024, 12:12 PM EDT Download Litigation History.docx Documentation Sep 10th 2024, 12:25 PM EDT Download Minimum Insurance Requirements.pdf Documentation Oct 9th 2025, 1:57 PM EDT Download Security Requirements.docx Documentation Sep 7th 2024, 12:18 PM EDT Download Service Now - Public Sector Subscription Terms of Service.pdf Documentation Oct 10th 2025, 9:48 AM EDT Download Special Instructions to Vendors - Quotes and Bids ServiceNow.pdf Documentation Dec 19th 2025, 11:23 AM EST Download Specifications and Requirements for ServiceNow License and Support.pdf Documentation Dec 17th 2025, 1:27 PM EST Download Summary of Vendor Rights for Broward County Competitive Solicitations.docx Documentation Sep 6th 2024, 1:09 PM EDT Download Vendor Questionnaire - Quotes and Bids.docx Documentation Complete and sign this form. Jul 1st 2025, 2:39 PM EDT Download Requested Information: Listed below are the documents and information needed to complete your submission: Required with submission Name Type # Files Requirement Instructions Actions Bid Table (BT-25QZ) BidTable: Excel (.xlsx) 1 REQUIRED You will need to fill out the provided Response Template for this BidTable. Download Submitted Bidders List Form before bid closing per Special Instructions, Section D Data Type: Yes/No N/A REQUIRED Minimum Percentage Discount Off ServiceNow MSRP List for Future Optional Module(s) Purchases - Enter nearest whole number (e.g., 70%) Data Type: Number N/A REQUIRED Delivery Time (VENDORS: Enter the number of calendar days after receipt of PO for estimated delivery and then click SAVE) Data Type: Number N/A REQUIRED FTA Supplement Acknowledgement File Type: Any (.*) Multiple REQUIRED Vendor Questionnaire - Quotes & Bids File Type: Any (.*) Multiple REQUIRED Submit with bid or within three business days of County's request Name Type # Files Requirement Instructions Actions Anti-Human Trafficking Affidavit File Type: Any (.*) Multiple OPTIONAL Criminal History Screening Practices Certification File Type: PDF (.pdf) Multiple OPTIONAL Broward County Local Business Tax Receipt File Type: Any (.*) Multiple OPTIONAL Certificate of Insurance/Letter from Insurance Carrier or Requirements File Type: Any (.*) Multiple OPTIONAL FTA Government-Wide Debarment Certification File Type: Any (.*) Multiple OPTIONAL FTA Restrictions on Lobbying Certification File Type: Any (.*) Multiple OPTIONAL FTA Restrictions on Lobbying Certifications (Loan Guarantees and Loan Insurance) File Type: Any (.*) Multiple OPTIONAL Litigation History File Type: Any (.*) Multiple OPTIONAL Document Takers Search Vendors # Files Actions Accenture 18 View Creative Enterprise Solutions LLC 20 View Deltek 16 View GovBright 18 View Lakeshore Learning Materials, LLC 144 View PWXPress 18 View RADgov, Inc 21 View ServiceNow 2 View SevenOutsource 18 View Sonus Software Solutions Inc 19 View Strategic Communications 37 View Interested Contractors Prime/General Contractors Subcontractors Search Vendors Contact Email Phone Subcontract Services No data available in table Messages Public Notices (0) Public Notices are visible to anyone who can view the opportunity Public Q&A (0) There is currently nothing to display here. Submissions and Prime/Subcontractor Interest Prepare Prime/Subcontractor Form Prepare Your Submission Prepare as: re re New to Euna Procurement? Here's a quick overview of the submission process. Learn more at the Euna Procurement Help Center opens in new tab Technical Support Portal Security Terms of Service Privacy Policy Sitemap ❄️Season's Greetings from Euna Solutions!❄️ Support will be closed on Dec 25, Dec 31, Jan 1–2, with reduced coverage on Dec 26 and Dec 29. Responses may be delayed. Thank you for your understanding! × 4
SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.
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