Third Party Billing Service for Emergency Medical Services

The Pennsauken Township, NJ , is soliciting proposals for Third Party Billing Service for Emergency Medical Services. Proposals are to be submitted via the Township's eProcurement Portal via https://procurement.opengov.com/portal/pennsauken PRIOR TO 10:00 am on Friday, April 24, 2026. Late proposals will not be accepted.

Project work includes to obtain proposals from qualified contractors to act as the third-party billing service for Emergency Medical Services as outlined.

Project Details

• Reference ID: 2026-RFP-04
• Department: Procurement
• Department Head: - (-)

Important Dates

• Questions Due: 2026-04-14T16:00:00.000Z
• Answers Posted By: 2026-04-21T16:00:00.000Z

Evaluation Criteria

• TECHNICAL CRITERIA (10 pts) —

  Proposed methodology:

  1. Does the contractor's proposal demonstrate a clear understanding of the scope of work and related objectives?
  2. Is the contractor's proposal complete and responsive to the specific RFP requirements?
  3. Has the past performance of the contractor's proposed methodology been documented?
  4. Does the contractor's proposal use innovative technology and techniques?
  5. Are sound environmental practices such as recycling, energy efficiency, and waste reduction used?
• MANAGEMENT CRITERIA (55 pts) —
  1. Project management:
     1. How well does the proposed scheduling timeline meet the contracting unit's needs?
     2. Is there a project management plan?
  2. History and experience in performing the work:
     1. Does the contractor document a record of reliability of timely delivery and on-time and on-budget implementation?
     2. Does the contractor demonstrate a track record of service as evidenced by on-time, on-budget, and contract compliance performance?
     3. Does the contractor document industry or program experience?
     4. Does the contractor have a record of moral integrity?
  3. Availability of personnel, facilities, equipment and other resources:
     1. To what extent does the contractor rely on in-house resources vs. contracted resources?
     2. Are the availability of in-house and contract resources documented?
  4. Qualification and experience of personnel:
     1. Documentation of experience in performing similar work by employees?
     2. Does the contractor make use of business capabilities or initiatives that involve women, the disadvantaged, small and/or minority owned business establishments?
     3. Does the contractor demonstrate cultural sensitivity in hiring and training staff?
        1. 1.  
• COST CRITERIA (35 pts) —
  1. Cost of goods to be provided or services to be performed:
     1. Relative cost: How does the cost compare to other similarly scored proposals?
     2. Full explanation: Is the price and its component charges, fees, etc. adequately explained or documented?
  2. Assurances of performance:
     1. If required, are suitable bonds, warranties, or guarantees provided?
     2. Does the proposal include quality control and assurance programs?
  3. Contractor's financial stability and strength:
     1. Does the contractor have sufficient financial resources to meet its obligations?

Submission Requirements

• Stockholder Disclosure Certification (required) —

  Please download the below documents, complete, and upload.

• Upload the bid guarantee as required by NJSA 40A:11-21. (required)
• Bidder acknowledgement of receipt, or not, of addenda. (required)
• Sample Certificate of Insurance —

  Please download the below documents, complete, and upload.

• Contractor must provide a State of New Jersey Third Party Billing Registration Certificate to demonstrate compliance with NJSA 17B:27B-1 with the proposal submission. (required)
• Certification that no subcontractors will be used for the term of contract awarded. (required)
• Upload completed Political Disclosure Document. (required) —

  Please download the below documents, complete, and upload.

• TECHNICAL CRITERIA
• Technical Proposal (without cost) (required) —

  Please provide with your proposal a detailed description of the capabilities of your computer software.  Please ensure a description as it relates to the billing process and report generation. 

• Years of experience as third-party billing agency for pre-hospital EMS services. (required)
• Number of third-party pre-hospital EMS billing clients (Provide names) (required)
• Years of experience with New Jersey pre-hospital EMS services and demonstrated knowledge and experience with NJ Medicaid and New Jersey Department of Health EMS licensing requirements. (required)
• Number of New Jersey third-party pre-hospital billing clients (provide names and contact information). Looking for other local government entities. (required)
• Years of experience with Medicare (due to high senior population). (required)
• Do you currently have the capability to initiate electronic billing for pre-hospital EMS services to Medicare, NJ Medicaid, and commercial insurance companies? (required)
• MANAGEMENT CRITERIA
• Number of toll-free telephone lines. (required)
• Number of telephone lines. (required)
• Office location, mileage from Township of Pennsauken. (required)
• Number of and experience of staff in local office to handle account. (required)
• Will you dedicate one full-time person or more to handle Pennsauken’s account (vs. distributing work among entire staff). (required)
• Number of days between receipt of call sheet to initiation of billing. (required)
• COST CRITERIA
• Please provide a copy of the last three (3) years of your company’s annual financial statements. (required)
• Pricing Proposal (required)
• Prohibited Russia-Belarus Activities & Iran Investment Activities
• Disclosure of Investment of Iran (required) —

  Please download the below documents, complete, and upload.

• Certification of Non-Involvement in Russia or Belarus Pursuant (required) —

  Please download the below documents, complete, and upload.

• Pricing (required) —
  • Choose Option 1 when you have set line items, for example:
    • This is a quote for goods or commodities.
    • Thi sis a public works bid, with a pricing table that can be uploaded into OpenGov Procurement from an Excel spreadsheet.
    • Seeking services for hourly rate schedules.
  • Choose Option 2 when you need vendors to provide you with the line items.
• Is this a Prompt Pay project? (required)
• Does "Prevailing Wage Act and Public Works Contractor Registration Act" apply to your project? (required)
• Contract Term for Project (required) —

  Please enter the term for the contract of your project.

  Example: 4 years

Questions & Answers