SLED Opportunity · NORTH CAROLINA · NORTH CAROLINA
AI Summary
UNCW seeks bids to implement a Zoom Voice and Phone solution replacing Cisco CUCM, featuring cloud-based, AI-enabled communication tools to improve faculty and staff services.
The University of North Carolina Wilmington (“UNCW”) is soliciting competitive bids for the implementation of a Zoom Voice and Phone solution to replace its existing Cisco CUCM 14SU3 system. Modern cloud‑based voice platforms offer enhanced capabilities—including simplified management, cloud accessibility, AI‑enabled tools, SMS, and eFax—that will reduce operational complexity while improving service for faculty and staff.
SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.
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