Active SLED Opportunity · OHIO · CITY OF CLEVELAND

    Website Redesign and Modernization for the Community Police Commission (CPC)

    Issued by City of Cleveland
    cityRFPCity of ClevelandSol. 277439
    Open · 3d remaining
    DAYS TO CLOSE
    3
    due Jul 16, 2026
    PUBLISHED
    Jun 29, 2026
    Posting date
    JURISDICTION
    City of
    city
    NAICS CODE
    541511
    AI-classified industry

    AI Summary

    The City of Cleveland's Community Police Commission seeks a qualified firm to redesign and modernize its public website to improve transparency, accessibility, and community engagement. The project requires a mobile-responsive, ADA-compliant site with enhanced navigation, document libraries, and content management capabilities. Proposals are due by July 16, 2026.

    Opportunity details

    Solicitation No.
    277439
    Type / RFx
    RFP
    Status
    open
    Level
    city
    Published Date
    June 29, 2026
    Due Date
    July 16, 2026
    NAICS Code
    541511AI guide
    Jurisdiction
    City of Cleveland
    State
    Ohio
    Agency
    City of Cleveland

    Description

    The Community Police Commission (CPC) seeks a qualified website design and development firm to redesign and modernize its public website, clecpc.org. The goal of this project is to create a user‑friendly, accessible, and visually engaging platform that strengthens transparency, improves access to public information, and supports meaningful community engagement. The redesigned site must reflect the CPC’s mission, enhance public trust, and serve as a reliable resource for residents, stakeholders, and partners.

    The selected vendor will be responsible for delivering a fully updated website that includes improved navigation, a modern visual design, a searchable document library, an organized archive of reports and meeting materials, and tools that make it easier for the public to stay informed about CPC activities. The new site must be mobile‑responsive, ADA‑compliant, and built on a content management system that allows CPC staff to easily update content without technical assistance.

    This project represents an opportunity for a creative, experienced vendor to help elevate the CPC’s digital presence and support its commitment to accountability, transparency, and community‑centered policing oversight.

    Background

    The Community Police Commission (CPC) was established to strengthen civilian oversight of policing in the City of Cleveland and ensure that community perspectives play a central role in shaping police reform efforts. As part of its mandate, the CPC evaluates Division of Police policies, issues recommendations, monitors reform progress, and facilitates transparent communication between residents, stakeholders, and public officials. The CPC’s work is highly public‑facing, and its website serves as a primary tool for sharing reports, meeting information, policy updates, and community resources.

    The current CPC website, clecpc.org, contains a significant volume of public information but requires modernization to meet current standards for accessibility, usability, and digital transparency. The site’s structure, navigation, and design no longer fully support the Commission’s expanding responsibilities or the community’s need for clear, accessible information. A redesigned website will help the CPC better communicate its work, improve access to public documents, and enhance engagement with residents seeking to understand or participate in police oversight.

    This project will provide the CPC with a modern, mobile‑responsive, ADA‑compliant website that is easier for the public to navigate and easier for staff to maintain. The redesigned platform will support the Commission’s long‑term goals of transparency, accountability, and community‑centered policing oversight.

    Project Details

    • Reference ID: 2025-RFP-138
    • Department: Community Development
    • Department Head: Joy Anderson (Director)

    Important Dates

    • Questions Due: 2026-07-06T20:00:00.000Z
    • Answers Posted By: 2026-07-09T20:00:00.000Z

    Evaluation Criteria

    • Responsiveness Review (20 pts)

      The Responsiveness Review is a preliminary screening to determine whether the Proposer has submitted a complete and compliant proposal in accordance with all requirements of this RFP. Proposals that fail to meet these minimum standards may be deemed non‑responsive and removed from further consideration.

    • Minimum Qualifications Check (15 pts)

      The Minimum Qualifications Check is a Phase 1 screening step used to confirm that the Proposer meets the baseline experience, capability, and eligibility requirements necessary to perform the work described in this RFP. Proposals that do not meet these minimum standards may be deemed non‑responsive and will not advance to Phase 2 scoring.

    • Technical Compliance Review (30 pts)

      The Technical Compliance Review is a Phase 1 screening step used to verify that the Proposer has met all mandatory technical requirements outlined in this RFP. This review ensures that only proposals capable of meeting the City’s minimum technical standards advance to Phase 2 scoring. Proposals that fail to meet any mandatory technical requirement may be deemed non‑responsive.

    • Vendor Experience and Capability Screening (20 pts)

      The Vendor Experience and Capability Screening is a Phase 1 evaluation step used to confirm that the Proposer possesses the background, skills, and organizational capacity necessary to successfully complete the CPC website redesign. This screening ensures that only qualified, capable vendors advance to Phase 2 scoring.

    • OEO Compliance (5 pts)

      The OEO Compliance Review is a mandatory Phase 1 requirement used to verify that the Proposer has submitted all Office of Equal Opportunity (OEO) documentation required by the City of Cleveland. This review ensures compliance with the City’s CSB/MBE/FBE participation policies for professional services. Proposals that do not meet OEO submission requirements may be deemed non‑responsive and removed from further consideration.

      During this review, the Evaluation Committee will verify:

      • Required OEO Forms Submitted — All OEO schedules, affidavits, disclosures, and supporting documentation are included.

      • Identification of Certified Firms — The Proposer identifies any CSB/MBE/FBE‑certified subcontractors intended for use on the project.

      • Good‑Faith Effort Documentation — The Proposer demonstrates meaningful outreach to certified firms where subcontracting opportunities exist.

      • Certification Verification — All listed CSB/MBE/FBE firms hold valid certifications recognized by the City of Cleveland.

      • OEO Schedule Accuracy — All participation percentages, subcontractor roles, and contract values are accurately reflected.

      • No Material Omissions — The submission does not omit required information that would prevent OEO review.

      A proposal must receive a Pass on the OEO Compliance Review to advance to Phase 2. Submissions evaluated as non‑responsive or not making a good‑faith effort will be eliminated from further consideration.

    • Cost Proposal Compliance Review (10 pts)

      The Required Cost Format ensures that all Proposers submit pricing in a consistent, transparent, and comparable structure. During the Cost Proposal Compliance Review, the Evaluation Committee will verify that the Proposer has submitted a cost proposal that includes all required elements and follows the formatting instructions outlined in this RFP.

      A compliant cost proposal must include:

      • Itemized Pricing Breakdown — Costs must be broken down by major tasks, deliverables, or phases (e.g., design, development, content migration, accessibility, testing, training).

      • Clear Total Project Cost — A single, clearly stated total cost for the full scope of work.

      • Optional Services Priced Separately — Any add‑on or optional services must be listed and priced independently from the base scope.

      • Hourly Rates or Rate Schedule — A rate sheet for key personnel or roles, if applicable.

      • Cost Assumptions — Any assumptions, exclusions, or conditions that affect pricing must be clearly stated.

      • Authorized Signature — The cost proposal must be signed by an individual authorized to bind the firm.

      • Format Compliance — The cost proposal must follow the submission format required by the RFP (e.g., separate PDF upload, labeled “Cost Proposal,” no inclusion of cost in the technical proposal).

    • Project Understanding & Approach (30 pts)

      Evaluates the Proposer’s understanding of CPC’s mission, needs, challenges, and goals for the website redesign. The Committee will assess:

      • Clarity and depth of understanding of CPC’s work and public‑facing needs

      • Quality and feasibility of the proposed approach

      • Alignment with CPC’s priorities (accessibility, transparency, usability, document organization)

      • Understanding of the current website’s limitations and opportunities

      • Ability to translate CPC’s goals into a modern, user‑centered design

       
    • Technical Methodology & Work Plan (25 pts)

      Evaluates the Proposer’s technical plan for delivering the website. The Committee will assess:

      • CMS configuration and development methodology

      • Accessibility strategy (WCAG 2.1 AA)

      • Security, hosting, and data‑protection approach

      • Content migration plan

      • Testing, QA, and launch procedures

      • Realism and clarity of the proposed timeline

    • Project Team & Staffing Plan (20 pts)

      Evaluates the qualifications, experience, and availability of the individuals assigned to the project. The Committee will assess:

      • Experience of key personnel

      • Roles and responsibilities

      • Availability and capacity to meet deadlines

      • Experience with public‑sector or document‑heavy websites

      • Strength of project management approach

    • Past Performance & References (10 pts)

      Evaluates the Proposer’s track record on similar projects. The Committee will assess:

      • Quality of previous work

      • Client satisfaction

      • Timeliness and reliability

      • Relevance of past projects to CPC’s needs

      • Responsiveness and professionalism

    • Cost Evaluation (15 pts)

      Evaluates the competitiveness, clarity, and value of the Proposer’s pricing. The Committee will assess:

      • Overall cost competitiveness

      • Alignment between cost and proposed level of effort

      • Reasonableness of pricing for each task or deliverable

      • Cost effectiveness relative to other proposals

      • Transparency of assumptions and exclusions

    Submission Requirements

    • Technical Proposal (required)
    • Price Proposal (required)
    • Vendor Background Information
    • Provide information about any local branch offices or support centers that might serve an account in Cleveland, OH, including number of employee and type of services provided (required)
    • Provide name of each principal. (required)
    • Provide the year the company was established and any former firm names (required)
    • Type of Company (required)
    • Provide the state and type of incorporation (required)
    • Provide information on related services offered by the company (required)
    • Provide the total number of FTEs in the company. (required)
    • Provide average years of experience of professional staff. (required)
    • Vendor Client References
    • VENDOR CLIENT REFERENCE #1 (required)

      Please include the following information: 

      • Proposing Vendor Name
      • Reference Company/Organization Name
      • Reference Address
      • Reference Contact Name
      • Contact’s Position
      • Contact’s Telephone Number
      • Type of Company/Organization (Industry)
      • Number of Employees
      • Services Performed
      • Sub-contractors used
      • Identify any vendor staff that worked on this reference company's project, that are proposed for City
      • Original Cost Estimates
      • Actual Final Costs
      • Comments
    • VENDOR CLIENT REFERENCE #2 (required)

      Please include the following information: 

      • Proposing Vendor Name
      • Reference Company/Organization Name
      • Reference Address
      • Reference Contact Name
      • Contact’s Position
      • Contact’s Telephone Number
      • Type of Company/Organization (Industry)
      • Number of Employees
      • Services Performed
      • Sub-contractors used
      • Identify any vendor staff that worked on this reference company's project, that are proposed for City
      • Original Cost Estimates
      • Actual Final Costs
      • Comments
    • VENDOR CLIENT REFERENCE #3 (required)

      Please include the following information: 

      • Proposing Vendor Name
      • Reference Company/Organization Name
      • Reference Address
      • Reference Contact Name
      • Contact’s Position
      • Contact’s Telephone Number
      • Type of Company/Organization (Industry)
      • Number of Employees
      • Services Performed
      • Sub-contractors used
      • Identify any vendor staff that worked on this reference company's project, that are proposed for City
      • Original Cost Estimates
      • Actual Final Costs
      • Comments
    • City Required Forms
    • NOTICE TO BIDDERS AND OEO SCHEDULES (required)

      Please download the below documents, complete, and upload.

    • NON-COMPETITIVE BID CONTRACT STATEMENT FOR CALENDAR YEAR 2026 (required)

      Please download the below documents, complete, and upload.

    • Northern Ireland Fair Employment Practices Disclosure

      INSTRUCTIONS: Pursuant to Codified Ordinance Sec. 181.36, the information requested on this page must be supplied by all contractors and any subcontractors having more than a fifty percent (50%) interest in the proposed contract prior to any contract being awarded by the City of Cleveland.  Any contractor or subcontractor who is deemed to have made a false statement shall be declared to have acted in default of its contract and shall be subject to the remedies for default contained in its contract.  For failure to cure such a default, the contractor or subcontractor shall be automatically excluded from bidding for the supply of any goods or services for use by the City for a period of two (2) years.

    • CHECK WHICHEVER IS APPLICABLE: (required)
    • By confirming, the proposer affirms that they are in compliant Northern Ireland Fair Employment Practices. (required)
    • Pricing (required)
    • Applicable Language for Goals for Subcontractors (required)
    • Is this RFP for Airport? (required)
    • Insurance Requirements (for Airport RFP only) (required)
    • Do you require insurance from the awarded vendor for this RFP? (required)

    Key dates

    1. June 29, 2026Published
    2. July 16, 2026Responses Due

    AI classification tags

    Frequently asked questions

    SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.

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