Workforce Assessment & Operational Efficiency Study

Solicitation No.

9207005554

Type / RFx

RFP

Status

Active

Level

education

Published Date

June 25, 2026

Due Date

July 10, 2026

NAICS Code

541618AI guide

Jurisdiction

Green Mountain Water & Sanitation District

State

Colorado

Agency

Green Mountain Water & Sanitation District

Workforce Assessment & Operational Efficiency Study Green Mountain Water & Sanitation District (GMWSD) Green Mountain Water & Sanitation District (GMWSD) is seeking qualified consulting firms to conduct a comprehensive Workforce Assessment and Operational Efficiency Study. The purpose of this effort is to evaluate workforce structure, identify critical skill needs, optimize staffing models, and evaluate the areas for outsourcing or operational improvements over the next five (5) years. Project Objectives: The selected consultant will support GMWSD in: Defining mission-critical skills and knowledge Identifying optimal workforce structure and job functions Evaluating in-house vs. outsourced service delivery models Determining gaps in workforce capabilities Benchmarking best practices from peer water and sanitation districts Providing actionable recommendations to improve efficiency, resiliency, and service delivery Scope of Work: The consultant will, at minimum, perform the following tasks: Workforce Analysis Evaluate staffing structure, including: Leadership vs. non-leadership ratios Salaried vs. hourly workforce Generalists vs. specialists Assess adequacy of staffing following recent reorganization Identify mission-critical roles and redundancy levels Service Delivery Assessment Identify functions suitable for: Continued in-house delivery Potential for partial outsourcing Potential for full outsourcing Analyze: Cost comparisons (internal vs. contracted services) Service quality and customer satisfaction impacts Evaluate reliance on contractors across: Maintenance Engineering Accounting Customer service IT services Benchmarking & Best Practices Compare GMWSD to: Nearby Lakewood-area districts Regional and national water/sanitation utilities Workforce models and contracting strategies used by peer agencies Organizational & Performance Evaluation Assess: Employee engagement and satisfaction Performance management systems Recruitment and retention strategies Alignment of staff performance with Board goals Determine whether current systems promote accountability and success Future Workforce Planning Identify workforce needs tied to: Anticipated population growth Increasing service demands Recommend new job functions or capabilities needed over next five years Equipment & Operational Efficiency Identify opportunities for: Equipment efficiencies Increased contract service support tied to capital or operational improvements Research Requirements The study must address: Emergency vs. routine maintenance workforce scheduling Workforce-to-contractor ratios Customer satisfaction comparisons (internal vs. external services) Skill gaps and training adequacy Workforce adaptability and resilience Approach & Methodology Proposals must include a clear work plan outlining: Key research questions Data collection and cost analysis methods Interview strategy, including: GMWSD employees Board members Contractors Peer agencies Minimum expectations: Conduct 3–5 interviews per stakeholder group Use both qualitative and quantitative analysis methods Provide defensible benchmarking data Deliverables The selected consultant will provide: Project Work Plan & Schedule (within 2 weeks of kickoff) Interim Findings Summary Final Report, including: Workforce analysis Benchmark comparisons Gap analysis Outsourcing recommendations Cost-benefit analysis Risk assessment Prioritized Action Plan Presentation to Board of Directors Proposal Requirements Proposals must include: Firm Qualifications Relevant experience with: Water/sanitation utilities Workforce assessments Public sector operations Project Team Key personnel and roles Experience with similar projects Technical Approach Methodology and tools Benchmarking approach Data collection strategy Project Schedule Cost Proposal Lump sum and/or detailed cost breakdown Hourly rates (if applicable) References Minimum of three (3) similar projects Evaluation Criteria Proposals will be evaluated based on: Relevant experience and qualifications Strength of methodology and approach Understanding of water utility operations Ability to provide actionable recommendations Cost and value Optional value-add (equipment efficiency insights) Submission Instructions Submit proposals electronically to: Josh Stanley District Manager Green Mountain Water & Sanitation District jstanley@greenmountainwater.org Karen Morgan Board President karen.morgan@greenmountainwater.org Proposals Due: July 10th Consultant Selection: TBD Project Start: TBD Project Duration: Approximately 2 months from kickoff Deadline: TBD General Conditions GMWSD reserves the right to reject any or all proposals Interviews may be conducted with top-ranked firms Final scope may be refined during contract negotiation Point of Contact All questions regarding this RFP must be directed to: Josh Stanley District Manager Green Mountain Water & Sanitation District jstanley@greenmountainwater.org Karen Morgan Board President karen.morgan@greenmountainwater.org **Solicitation Type**: RFP - Request for Proposal (Formal) **Source ID**: PU.AG.USA.2282035.C13263676 **Piggyback Contract**: No **Question Acceptance Deadline**: 07/03/2026 07:00 PM EDT **Questions are submitted online**: Yes **Bid Submission Type**: Electronic Bid Submission **Owner Organization**: Green Mountain Water and Sanitation District **Solicitation Number**: 2026-6 **Reference Number**: 0000428204 **Pricing**: Lump sum **Bid Documents List**: | Item Name | Description | Mandatory | Limited to 1 file | |---|---|---|---| | Bid Documents | Documents defining the proposal | No | No |

1. June 25, 2026Published
2. July 10, 2026Responses Due