Closed Solicitation · DEPT OF DEFENSE
AI Summary
The Department of the Air Force seeks contractor-provided Tier II/III help desk support for 911 software and hardware systems at various installations. This includes support for Digital Logging Recorders and on-site dispatch at multiple Air Force Bases, ensuring compliance with the latest software updates and operational readiness.
The purpose of this requirement is to obtain contractor-provided Tier II/III help desk support for the sustainment of 911 software and hardware systems located within each Department of the Air Force (DAF) installation’s Public Safety Answering Point (PSAP). This includes support for Digital Logging Recorders (DLRs) integral to the 911 enterprise architecture, as well as on‑site dispatch support at multiple Air Force Bases. All services must incorporate the latest Joint Interoperability Test Command (JITC) and Approved Product List (APL)–certified software updates and patches to ensure full compliance, operational reliability, and mission readiness.
911 SUSTAINMENT JUSTIFICATION AND APPROVAL 8(A) is a federal acquisition solicitation issued by DEPT OF DEFENSE. Review the full description, attachments, and submission requirements on SamSearch before the response deadline.
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