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Contract Category
31 federal contract opportunities classified as Help Desk Support.
AI Summary
The Department of Veterans Affairs is seeking sources for Help Desk Support Services for the Jeron Nurse Call System at the Louis A. Johnson VA Medical Center. This opportunity is a Notice of Intent to Sole Source, and responses are due by April 29, 2026. Interested businesses should provide their capabilities and rele…
MD
AI Summary
The Department of Labor seeks a contractor for the EFAST2 system to ensure continuity of operations for Form 5500 filings from 2026 to 2028. Responsibilities include system administration, data processing, and compliance documentation. The current system requires modernization due to outdated technology and rising cost…
DC
AI Summary
The Department of the Air Force seeks contractor-provided Tier II/III help desk support for 911 software and hardware systems at various installations. This includes support for Digital Logging Recorders and on-site dispatch at multiple Air Force Bases, ensuring compliance with the latest software updates and operation…
UT
AI Summary
The Department of the Air Force intends to consolidate help desk support services for Platform One. This contract will cover a comprehensive suite of user support services, including ticket management and coordination with internal teams. The solicitation will seek the most technically capable vendor under the current …
AI Summary
The U.S. Department of Justice, Drug Enforcement Administration, plans to award a sole source purchase order for ongoing maintenance and licensing of EPICOR ITSM, the current client ticketing software. This service is essential for uninterrupted help desk operations supporting CSOS registrants and service desk personne…
AI Summary
The Naval Surface Warfare Center Indian Head Division seeks to establish Blanket Purchase Agreements for IT and telecom supplies and services. This opportunity is a small business set-aside, and vendors must provide documentation and past performance references by specified deadlines to be considered for awards. Intere…
MD
AI Summary
The Department of Defense is seeking a sole source contractor, Velosio, for the annual renewal of Help Desk Support and System Assistance agreements for the Trust Funds Reporting System (TFRS) at DFAS Indianapolis. This includes support for Microsoft Dynamics GP, with a requirement for two option years.
OH
DEPARTMENT OF HOMELAND SECURITY
AI Summary
The U.S. Coast Guard Research and Development Center seeks a contractor for Information Technology Operations and Maintenance support services. This includes IT help desk support, system administration, and technical support for various hardware and software. The contract requires knowledge of USCG systems and credenti…
DC
AI Summary
The Transportation Security Administration (TSA) is seeking vendors for a new Task Order to provide enterprise-wide IT help desk and specialist support. Interested vendors must access a Virtual Reading Room containing Sensitive Security Information (SSI) for proposal preparation. Access is restricted and requires speci…
VA
AI Summary
The Department of Defense is seeking quotes for forty-five Virtual Contact Center software licenses to provide Tier 1 and Tier 2 help desk support for the U.S. Army Research Laboratory. This is a small business set-aside opportunity, and proposals are due by December 12, 2025. Delivery is required by January 1, 2026.
MD
AI Summary
The Department of Defense is conducting a Request for Information (RFI) for the ESCAPE Software as a Service (SaaS) contract. This opportunity seeks to identify sources capable of providing supply chain analysis and execution support, including training and help desk services. Interested parties should review the attac…
OK
AI Summary
The U.S. Department of the Treasury is seeking an IT Support Specialist under a personal services contract to provide comprehensive IT help desk and technical support for its global technical assistance program. Responsibilities include hardware, software, network support, and cybersecurity compliance. Applicants must …
MD
DEPARTMENT OF HOMELAND SECURITY
AI Summary
The Department of Homeland Security seeks to maintain its Electronic Contract Filing System (ECFS) through a cloud-based Software-as-a-Service solution. This opportunity includes licenses and services for project management, system operation, maintenance, cybersecurity, help desk support, training, and data migration f…
DC
AI Summary
The Department of Homeland Security requires a modification to an existing task order for Operations and Maintenance support services for the SAFETY Act Management System. This extension is necessary to maintain services while awaiting the new system's release and includes critical IT functionality, cybersecurity compl…
DC
AI Summary
The Securities and Exchange Commission seeks contractors to provide space planning and integrated workspace management systems, along with facilities operations help desk support. The work will primarily focus on the Headquarters in Washington, DC, while also supporting ten regional offices. Interested bidders should p…
DC
AI Summary
The Defense Information Systems Agency has awarded a sole source task order to InterImage, Inc. for the sustainment and maintenance of the Joint Operations Planning & Execution System and Joint Capabilities Requirements Manager. This contract includes various support services to ensure system stability and interoperabi…
MD
AI Summary
The Securities and Exchange Commission is seeking contractors to provide space planning and integrated workspace management systems, along with facilities operations help desk support. The work will primarily focus on the Headquarters in Washington, DC, while also supporting ten regional offices. This opportunity is ca…
DC
AI Summary
The Department of the Air Force is seeking help desk support and sustainment services for Joint Range Extension systems. This opportunity is a sole source contract to Science Applications International Corporation (SAIC) under FAR Part 13. Interested parties may submit capability statements by September 9, 2025, for co…
VA
AI Summary
The Regional Contracting Office-Hawaii is seeking a vendor to provide remote help desk support for Joint Range Extension Tactical Integrated Gateway Radio systems on Army Logistics Support Vessels. This service includes troubleshooting and diagnostics for existing systems, with a contract type of Firm Fixed Price and a…
HI
DEPARTMENT OF VETERANS AFFAIRS
AI Summary
The Department of Veterans Affairs is seeking quotes for a Blanket Purchase Agreement for the Centrak Real Time Location System (RTLS) Sustainment and Adaptive Maintenance. This opportunity includes both products and services, with a focus on IT services and software maintenance. The solicitation is set-aside for VOSB …
ME
Common questions about finding and winning Help Desk Support government contracts.