Closed Solicitation · DEPARTMENT OF JUSTICE
AI Summary
The U.S. Department of Justice, Drug Enforcement Administration, plans to award a sole source purchase order for ongoing maintenance and licensing of EPICOR ITSM, the current client ticketing software. This service is essential for uninterrupted help desk operations supporting CSOS registrants and service desk personnel.
The U.S. Department of Justice, Drug Enforcement Administration, intends to award a sole source purchase order to EPICOR ITSM. EPICOR ITSM is the current client ticketing software to support CSOS registrants. Ongoing maintenance and licensing are required to ensure uninterrupted help desk operations and continued support for the growing population of CSOS registrants and service desk personnel. There is no other entity in the U.S. public, private, or governmental, which provides this capability. EPICOR does not authorize third party providers.
EPICOR IT MAINTENANCE SYSTEM is a federal acquisition solicitation issued by DEPARTMENT OF JUSTICE. Review the full description, attachments, and submission requirements on SamSearch before the response deadline.
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