Closed Solicitation · DEPARTMENT OF JUSTICE

    EPICOR IT MAINTENANCE SYSTEM

    Sol. D-26-DP-0016Special Notice
    Closed
    STATUS
    Closed
    closed Mar 17, 2026
    POSTED
    Mar 2, 2026
    Publication date
    NAICS CODE
    541519
    Primary industry classification
    PSC CODE
    7A21
    Product & service classification

    AI Summary

    The U.S. Department of Justice, Drug Enforcement Administration, plans to award a sole source purchase order for ongoing maintenance and licensing of EPICOR ITSM, the current client ticketing software. This service is essential for uninterrupted help desk operations supporting CSOS registrants and service desk personnel.

    Contract details

    Solicitation No.
    D-26-DP-0016
    Notice Type
    Special Notice
    Posted Date
    March 2, 2026
    Response Deadline
    March 17, 2026
    NAICS Code
    541519AI guide
    PSC / Class Code
    7A21
    Primary Contact
    Lindsey Clark
    AI Product/Service
    service

    Description

    The U.S. Department of Justice, Drug Enforcement Administration, intends to award a sole source purchase order to EPICOR ITSM. EPICOR ITSM is the current client ticketing software to support CSOS registrants. Ongoing maintenance and licensing are required to ensure uninterrupted help desk operations and continued support for the growing population of CSOS registrants and service desk personnel. There is no other entity in the U.S. public, private, or governmental, which provides this capability. EPICOR does not authorize third party providers. 

    Key dates

    1. March 2, 2026Posted Date
    2. March 17, 2026Proposals / Responses Due

    AI search tags

    Frequently asked questions

    EPICOR IT MAINTENANCE SYSTEM is a federal acquisition solicitation issued by DEPARTMENT OF JUSTICE. Review the full description, attachments, and submission requirements on SamSearch before the response deadline.

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