Closed Solicitation · DEPARTMENT OF HEALTH AND HUMAN SERVICES

    MEDICARE.GOV USER EXPERIENCE RESEARCH AND TRANSFORMATION - NON COMPETITIVE (NOTICE OF INTENT) COMBINED SYNOPSIS/SOLICITATION

    Sol. 75FCMC25RJ041Combined Synopsis/SolicitationBALTIMORE, MD
    Closed
    STATUS
    Closed
    closed Sep 25, 2025
    POSTED
    Sep 24, 2025
    Publication date
    NAICS CODE
    541613
    Primary industry classification
    PSC CODE
    DA01
    Product & service classification

    AI Summary

    The Centers for Medicare and Medicaid Services is seeking proposals for user experience research and transformation services on a sole source basis with TripTK. The contract is expected to be awarded for a ten-week base period starting September 30, 2025. Proposals must be submitted electronically by September 25, 2025, and should include a Performance Work Statement.

    Contract details

    Solicitation No.
    75FCMC25RJ041
    Notice Type
    Combined Synopsis/Solicitation
    Posted Date
    September 24, 2025
    Response Deadline
    September 25, 2025
    NAICS Code
    541613AI guide
    PSC / Class Code
    DA01
    Primary Contact
    Kim Engles
    State
    MD
    ZIP Code
    21244
    AI Product/Service
    service

    Description

    Purpose: This is a combined synopsis/solicitation for commercial products or commercial services prepared in accordance with
    the format in subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes
    the only solicitation; proposals are being requested and a written solicitation will not be issued.
    This requirement has no set-aside restrictions. The North American Industry Classification System (NAICS) code for this
    procurement is 541613.
    The solicitation document, the incorporated provisions and clauses are those in effect through Federal Acquisition Circular
    (FAC) 2023-04, Effective 09/23/2025.
    This is a Non-Competitive (Notice of Intent) combined Synopsis Solicitation to Award a Contract or Purchase Order without
    providING for full or open competition (including Brand-Name).
    This sole source is being conducted pursuant to the authority of  10 U.S.C. 3204(a)(2) or 41 U.S.C. 3304(a)(2), as implemented by FAR 6.302-, "Unusual and Compelling Urgency."
    The justification/rationale for Other Than Full and Open Competition is Unusual and Compelling Urgency. All responsible sources may submit a capability statement,
    proposal, or quotation, which shall be considered by the agency.
    Description of Requirement: The Government anticipates award of a firm-fixed-price delivery order for this requirement. The
    Centers for Medicare and Medicaid Services (CMS) intends to negotiate with TripTK on a sole source basis. All proposals must
    submit a Performance Work Statement (PWS).
    The period of performance of this contract is estimated for one (10) ten week base period, as follows:
    Base Period: September 30, 2025 - December 10, 2025.
    Delivery shall be to: Delivery shall be made effective September 30, 2025.
    Additional contract requirement(s) or terms and conditions: See all Sections and Sub-sections of the Terms and Conditions
    below.

    Defense Priorities and Allocations System (DPAS) is not applicable.
    Complete proposals/quotes shall be submitted electronically no later than 3:00 P.M. ET on September 25, 2025 to the Contract
    Specialist, Kim Engles (Kimberly.Engles@cms.hhs.gov) and Contracting Officer, Aaron Blackshire (Aaron.Blackshire@cms.
    hhs.gov). An offeror's initial proposal should contain the offeror's best terms from a price and technical standpoint. The
    Government reserves the right to conduct exchanges with offerors if the Contracting Officer determines them to be necessary.
    All questions concerning the solicitation for this requirement shall be submitted via electronic mail (email) to the Government
    representatives named below as soon as possible.
    Offerors shall direct all communications to the attention of the following Government representative(s):
    Name: Aaron Blackshire, Contracting Officer, Aaron.Blackshire@cms.hhs.gov
    Kim Engles, Contract Specialist, Kimberly.Engles@cms.hhs.gov
    Please note CMS is issuing this solicitation contingent upon the availability of appropriated funds from which payment for
    contract purposes can be made. CMS is not committed to reimburse any costs associated with the preparation or submission of a
    proposal nor to procure or contract for the services described herein. In addition, the Contracting Officer is the only individual
    who can legally commit the Government to the expenditures of public funds in connection with the proposed procurement.

    Key dates

    1. September 24, 2025Posted Date
    2. September 25, 2025Proposals / Responses Due

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    Frequently asked questions

    MEDICARE.GOV USER EXPERIENCE RESEARCH AND TRANSFORMATION - NON COMPETITIVE (NOTICE OF INTENT) COMBINED SYNOPSIS/SOLICITATION is a federal acquisition solicitation issued by DEPARTMENT OF HEALTH AND HUMAN SERVICES. Review the full description, attachments, and submission requirements on SamSearch before the response deadline.

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