MOBILE TELEPHONE SERVICES - U.S. EMBASSY REYKJAVIK, ICELAND

AI Summary

The U.S. Embassy in Reykjavik, Iceland is soliciting proposals for mobile telephone services, requiring a minimum of 50 lines for official use. Services include local and international calls, SMS, voicemail, data services, and 24-hour customer support. The contractor must ensure high-quality, uninterrupted service with local Icelandic phone numbers assigned.

Contract details

Solicitation No.: 191C7025Q0003
Notice Type: Solicitation
Posted Date: September 16, 2025
Response Deadline: October 17, 2025
NAICS Code: 51711 AI guide
PSC / Class Code: DE11
Issuing Office: U.S. EMBASSY REYKJAVIK
Sub-Agency: DEPARTMENT OF STATE
Agency: DEPARTMENT OF STATE
Primary Contact: Reykjavik Contracting Officer
City: WASHINGTON
State: DC
ZIP Code: 20520
AI Product/Service: service

Description

This solicitation is for mobile telephone services. The U.S. Embassy Reykjavik, Iceland is using a minimum of 50 lines for official purposes. The Contractor shall provide complete mobile telephones services for the U.S. Embassy of Iceland. As outlined below services provided shall include as a minimum:

• Calls within Iceland
• International calls
• International roaming
• SMS messaging
• Voicemail
• Cellphone rental (with physical SIM Cards or e-SIM)
• 24-hour customer service and a dedicated account manager
• Detailed billing of calls made
• Data services
• On-hand blank SIM cards to be activated by request
• Possibility to temporarily suspend unused subscriptions.
• Web-based, remote access to the Embassy account and invoices.

The Contractor shall ensure that the connection through its network is of the highest quality possible and shall be uninterrupted, clear, and with no static. The contractor shall assure that all U.S. Embassy Reykjavik official cellular phone numbers are undisclosed. Network problems shall be remedied immediately, and the Contracting Officer’s Representative (COR) must be immediately informed of all problems and their resolution.

All mobile telephone services provided (SIM/e-SIM cards included) must be assigned to local Icelandic phone numbers with country code +354.

Key dates

September 16, 2025Posted Date
October 17, 2025Proposals / Responses Due

AI search tags

mobile telephone services telecommunications customer service data services international calling

Frequently asked questions

MOBILE TELEPHONE SERVICES - U.S. EMBASSY REYKJAVIK, ICELAND is a federal acquisition solicitation issued by DEPARTMENT OF STATE. Review the full description, attachments, and submission requirements on SamSearch before the response deadline.