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AI-powered intelligence for the right opportunities, the right leads, and the right time.
Contract Category
95 federal contract opportunities classified as Customer Service.
AI Summary
The Department of Justice is seeking a telephony solution for a call center environment, providing quality voice calls to 200 user devices. The system must include call routing, monitoring capabilities, and integration with existing software. Key features include real-time reporting, call recording, and voicemail for s…
DC
AI Summary
The Department of the Navy's CIO is seeking IT and IT-related support services, including database administration, software development, and data center operational support. This opportunity is a Sources Sought notice for a potential five-year contract, focusing on various IT services and support areas.
VA
AI Summary
This opportunity involves providing museum staffing services at Fort Riley, KS, for the Department of Defense. The contractor will supply personnel to serve as customer service representatives and tour guides. The contract spans five years, including a base year and four option years, starting from May 15, 2026.
KS
AI Summary
The NOAA Fisheries Alaska Regional Office is seeking sources for professional services to support the Restricted Access Management Division. Key tasks include fishery application intake, customer service, outreach, training, and document management. Interested parties should submit a capability statement by May 1, 2026…
WA
AI Summary
The Department of Defense is seeking information through a Request for Information (RFI) to understand capabilities for modernizing customer service operations at the Total Force Service Center. This initiative focuses on implementation considerations, security, compliance, and sustainment models. Responses are for mar…
MD
AI Summary
The Administration for Children and Families (ACF) is issuing a Request for Information (RFI) for the Head Start National Customer Service Improvement Project (CSIP). This RFI seeks industry feedback on the draft Performance Work Statement for services to be performed across multiple locations in the U.S.
AI Summary
This opportunity is a Request for Proposal (RFP) for non-personal Army Community Service (ACS) services at US Army Garrison Italy. The contract will be a Firm-Fixed-Price, Indefinite Delivery/Indefinite Quantity (IDIQ) with a five-year ordering period. Services include customer support, bilingual assistance, and orient…
AE
AI Summary
This opportunity involves an administrative contract transfer between two agencies within the Department of Health and Human Services. It does not represent a new requirement or award and will not alter the existing Terms and Conditions or Contract value.
DC
AI Summary
The Department of Defense is seeking sources for Summer Caretaker Services at the Farish Recreation Area. The contractor will provide security and guest support, living on-site in an RV. Interested parties should submit a capability statement detailing their qualifications and relevant experience by March 30, 2026.
CO
AI Summary
The USDA is preparing to issue a Request for Quote (RFQ) for Conference Support Assistant and Travel Services under existing BPA contracts. The selected contractor will assist with conference planning and provide customer service at the USDA/ARS facility in Beltsville, MD. This opportunity is set aside for existing BPA…
MD
AI Summary
The Department of Health and Human Services is seeking sources for library services at the Clinical Center. The services will cater to patients and their families, focusing on diversional and health-related information. The contract includes management of personnel and resources, with a performance period from July 202…
MD
AI Summary
The Department of Defense is seeking a contractor to provide shuttle driver services for the General Leonard Wood Community Hospital. This service will support patient and staff transportation using government-owned shuttles. The contract will be a small business set-aside with a total estimated value of $710,650, cove…
MO
AI Summary
The GSA is seeking information for Short-Term Vehicle Rental Program Call Center Support Services through a Sources Sought notice. Interested parties should refer to the attached documents for submission instructions and technical specifications. Responses must be submitted via email to Mark Brown, referencing the RFI …
DC
AI Summary
The Bureau of Land Management is seeking qualified contractors for fee collection services at the Imperial Sand Dunes Recreation Area for 2026-2027. This opportunity involves providing permits, maintaining a public website, and staffing ranger stations. Interested parties should submit their capabilities and intent to …
CA
AI Summary
The FAA is conducting a market survey to identify sources capable of providing Customer Service Center support for the Enterprise Service Center. Interested companies should submit capability statements detailing their services, experience, and understanding of the requirements by March 20, 2026. This opportunity focus…
OK
AI Summary
The National Highway Traffic Safety Administration is seeking qualified small businesses to establish and manage a Vehicle Safety Hotline. Interested firms should submit capability statements demonstrating their experience in call center operations and customer service related to vehicle safety. Responses are due withi…
DC
AI Summary
The Federal Communications Commission is seeking proposals for Customer Service Center and CRM O&M BPO Services through a Request for Proposal (RFP). Proposals are due by April 28, 2026, at 11:00 AM ET. This opportunity is part of a combined synopsis/solicitation under FAR Part 13, and further details can be found on t…
DC
AI Summary
The Department of the Navy seeks proposals for full-service maintenance and customer support for EAGLE EPS and LSAR S1000D software, essential for producing NAVAIR Technical Manuals. Raytheon Company is the sole supplier. Proposals must comply with FAR Part 12 and 13, and vendors must be registered in SAM. Quotes must …
MD
AI Summary
The General Services Administration is seeking information on qualified sources for call center support and health benefits processing services for Federal annuitants. This Sources Sought Notice aims to gather market research and does not commit the GSA to issue a solicitation. Responses are due by 10am EST on March 3,…
PA
AI Summary
The Department of War Education Activity Europe is seeking information on management and logistics support services for a warehouse facility at USAG Sembach. This RFI aims to gather innovative solutions for warehouse operations, including inventory control, transportation, and customer service. Interested vendors shoul…
VA
Common questions about finding and winning Customer Service government contracts.