Closed Solicitation · DEPARTMENT OF VETERANS AFFAIRS

    R699--ALBANY TELEPHONE & INFO DESK SERVICES

    DEPARTMENT OF VETERANS AFFAIRS
    Sol. 36C24225Q0891Sources SoughtSet-aside: Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)ALBANY, NY
    Closed
    STATUS
    Closed
    closed Jul 31, 2025
    POSTED
    Jul 24, 2025
    Publication date
    NAICS CODE
    561421
    Primary industry classification
    PSC CODE
    R699
    Product & service classification

    AI Summary

    The Department of Veterans Affairs is seeking sources for Albany Switchboard Services at the Albany Stratton Veterans Affairs Medical Center. This opportunity is set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) and requires capability packages to be submitted by July 31, 2025. Interested parties must meet specific qualifications and provide detailed information as outlined in the notice.

    Contract details

    Solicitation No.
    36C24225Q0891
    Notice Type
    Sources Sought
    Set-Aside
    Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
    Posted Date
    July 24, 2025
    Response Deadline
    July 31, 2025
    NAICS Code
    561421AI guide
    PSC / Class Code
    R699
    Primary Contact
    Clifford S. Harrison
    City
    ALBANY
    State
    NY
    ZIP Code
    12208
    AI Product/Service
    service

    Description

    The VISN 2 is in need of Albany Switchboard Services at Albany Stratton Veterans Affairs Medical Centers located at 113 Holland Ave, Albany NY 12208. This requirement for services to provide Switchboard Services as outlined in the attached Performance Work Statement (PWS). The Department of Veterans Affairs Network Contracting Office (NCO) 2 is conducting a market survey in search of responsible sources in order to determine the acquisition strategy for this potential procurement. The North American Industry Classification Systems (NAICS) Code for this requirement is 561421 Telephone Answering Services. The Small Business Administration (SBA) size standard for this NAICS Code is $16.5 Million. Interested parties are advised that in keeping with the Veterans First Contracting program under 38 U.S.C. 8127-8128, as implemented under VA Acquisition Regulation (VAAR) subpart 819.70 and VA Procurement Policy Memorandum 2016-05 Implementation of the Veterans First Contracting Program, if the Contracting Officer has a reasonable expectation that two or more small business concerns owned and controlled by Service-disabled veteran-owned small business (SDVOSB) concerns are capable of meeting the requirement for a fair and reasonable price that offers the best value to the United States, the requirement will be set-aside for SDVOSB concerns. If an SDVOSB set-aside is not appropriate, the requirement will be evaluated to determine whether a Veteran Owned Small Business (VOSB) set-aside is appropriate.  The term SDVOSB / VOSB under the Veterans First Contracting program has the same meaning as defined in FAR subpart 2.101, except for acquisitions authorized by 38 U.S.C. 8127 and 8128 for the Veterans First Contracting Program SDVOSB and VOSB concerns must be listed as verified in the Vendor Information Pages (VIP) database at https://veterans.certify.sba.gov in addition to meeting the NAICS code small business size standard to be eligible for award under Veterans First Contracting Program set-asides.  If capability packages are received from at least two (2) capable small business firms that meet the NAICS code small business size standard - in the following order of preference - this requirement will be set aside accordingly: 1. SDVOSB 2. VOSB 3. Other capable small business firms Eligible parties are required to provide the following capability information to the Contracting Officer, Mr. Clifford S. Harrison (Clifford.Harrison@va.gov):  - Professional Qualifications necessary for the satisfactory performance of the required services outlined in the attached SOW - Capability to accomplish the work in the required timeframe - Minimal three (3) references with a description of work completed for a Government agency or private industry of equivalent complexity to the required services. The names of the appropriate Point of Contact (POC) and their contact information (telephone numbers and email addresses). - DUNS number - Business Size (Large/Small) under NAICS Code 238210 - Business Socio-Economic Status (SDVOSB, VOSB, WOSB, 8(a), HUB Zone, etc.) - Copy of VIP showing verified status - Estimated cost of the required services Responses to this notice must be submitted in writing via (email) and must be received not later than Thursday, July 31th, 2025 at 12:00PM, email: Clifford.Harrison@va.gov it is the responsibility of the responder to ensure the timely delivery of their capability packages. No telephone inquiries will be accepted. Please review the attached SOW, compile all questions or requests for information (RFI s) in one (1) email and submit to Clifford.Harrison@va.gov Responses to this notice will be used by the Government to make appropriate acquisition decisions. If your firm is a Service-Disabled Veteran Owned, you must be VERIFIED in VetCert (see internet site: https://veterans.certify.sba.gov/). Contractor must be registered in System for Award Management (SAM), formerly CCR (see internet site: http://www.sam.gov).

    Key dates

    1. July 24, 2025Posted Date
    2. July 31, 2025Proposals / Responses Due

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    Frequently asked questions

    R699--ALBANY TELEPHONE & INFO DESK SERVICES is a federal acquisition solicitation issued by DEPARTMENT OF VETERANS AFFAIRS. Review the full description, attachments, and submission requirements on SamSearch before the response deadline.

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