NAICS Demand Lane

    Telephone Answering Services — Contract Opportunities

    112 total opportunities (112 active) tied to NAICS 561421 across federal, state, local, and forecast sources.
    NAICS 561421Federal + SLED112 total
    Total Opportunities
    112
    Across all indexed sources
    Active Estimate
    112
    Approximate active count
    Source Count
    3
    Federal, SLED, and forecast lanes

    Latest federal solicitations for NAICS 561421.

    AI Summary

    The Department of Veterans Affairs is soliciting proposals for after-hours call center services. This opportunity is classified under NAICS code 561421. Interested bidders should prepare to provide comprehensive customer support tailored to veterans' needs. The solicitation is not set aside for small businesses.

    OH

    Posted Jun 2, 2026Due Jun 15, 2026SolicitationNAICS 561421Sol: 36C25026Q0418
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    AI Summary

    This opportunity involves a firm-fixed-price contract for after-hours answering services for Mission Australia, including U.S. Embassy and Consulate locations. The contractor will manage calls, provide information, and direct emergency calls appropriately. Interested bidders should be prepared to furnish necessary pers…

    DC

    Posted May 29, 2026Due Jul 8, 2026SolicitationNAICS 561421Sol: 19AS2026Q0016
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    AI Summary

    The Department of Veterans Affairs is seeking sources for telephone operator and switchboard services. This opportunity is categorized under NAICS code 561421, focusing on telephone answering services. Interested parties should respond to this sources sought notice to express their capabilities.

    CA

    Posted May 28, 2026Due Jun 9, 2026Sources SoughtNAICS 561421Sol: 36C26126Q0597
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    AI Summary

    The Department of Veterans Affairs is seeking vendors for Telephone Operator/Switchboard services across three locations. This Sources Sought Notice is for market research purposes only, and no solicitation is currently available. Interested contractors must respond by email with their capabilities and relevant experie…

    CA

    Posted May 21, 2026Due Jun 1, 2026Sources SoughtNAICS 561421Sol: 36C26126Q0747
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    AI Summary

    The Department of Veterans Affairs is seeking proposals for switchboard services under a combined synopsis/solicitation. This notice extends the proposal due date and addresses vendor questions. The opportunity is set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBC).

    NY

    Posted May 1, 2026Due May 6, 2026Combined Synopsis/SolicitationNAICS 561421Service-Disabled Veteran-Owned Small Business Set AsideSol: 36C24226Q0358
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    AI Summary

    The Department of Justice is seeking a telephony solution for a call center environment, providing quality voice calls to 200 user devices. The system must include call routing, monitoring capabilities, and integration with existing software. Key features include real-time reporting, call recording, and voicemail for s…

    DC

    Posted Apr 21, 2026JustificationNAICS 561421Sol: 15ULEX26P00000031
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    AI Summary

    The Department of Veterans Affairs is extending the solicitation due date for switchboard operator services at the James J. Peters facility to March 20, 2026. This presolicitation modification addresses questions and changes to the solicitation. Interested parties should prepare accordingly.

    NY

    Posted Mar 16, 2026Due Mar 20, 2026PresolicitationNAICS 561421Service-Disabled Veteran-Owned Small Business Set AsideSol: 36C24226Q0189
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    AI Summary

    The Department of State is seeking offers for regional switchboard services for U.S. diplomatic posts in Europe. The government plans to award multiple firm-fixed-price IDIQ contracts, with a submission deadline of January 30, 2026. Interested parties should submit their offers via email, following the specified guidel…

    DC

    Posted Jan 21, 2026Due Jan 30, 2026Combined Synopsis/SolicitationNAICS 561421Sol: 19GE5026R0007
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    AI Summary

    The USDA Forest Service intends to award a sole source contract for 24/7 law enforcement police dispatch services in the Northern Oregon Zone. The contract will be with Clackamas C-Com, the only provider of such services in the area. Interested parties may express their capabilities by January 15, 2026, but this is not…

    OR

    Posted Jan 5, 2026Due Jan 16, 2026Special NoticeNAICS 561421Sol: 1240BD26Q0001
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    AI Summary

    The U.S. Department of State is seeking to award multiple firm-fixed-price IDIQ contracts for regional switchboard services at diplomatic posts in Europe. Interested parties must submit questions by December 12, 2025, and offers by January 16, 2026. The government may award one or two contracts based on evaluation resu…

    DC

    Posted Dec 31, 2025Due Jan 16, 2026Combined Synopsis/SolicitationNAICS 561421Sol: 19GE5026R0007
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    Source mix

    How this NAICS code is represented across indexed contract sources.

    federal
    111
    sled
    1
    forecast
    0

    About NAICS 561421

    This industry comprises establishments primarily engaged in providing telephone answering services, including message taking, call forwarding, and related services. These services support businesses by handling incoming calls and messages when the business is closed or busy.

    Read the full NAICS definition →

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