NAICS Demand Lane

    Telephone Answering Services — Contract Opportunities

    115 total opportunities (115 active) tied to NAICS 561421 across federal, state, local, and forecast sources.
    NAICS 561421Federal + SLED115 total
    Total Opportunities
    115
    Across all indexed sources
    Active Estimate
    115
    Approximate active count
    Source Count
    3
    Federal, SLED, and forecast lanes

    Latest federal solicitations for NAICS 561421.

    AI Summary

    The Department of Veterans Affairs is seeking offers for phone answering services at the Erie VAMC. This opportunity is set-aside for small business concerns, specifically SDVOSB. The solicitation number is 36C24427Q0002, and it includes specific requirements outlined in the Performance Work Statement. Interested vendo…

    PA

    Posted Jun 22, 2026Due Jul 3, 2026Combined Synopsis/SolicitationNAICS 561421Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)Sol: 36C24427Q0002
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    AI Summary

    The U.S. Army Contracting Command is seeking capability statements for Information Resource Center Support Services at Rock Island Arsenal. This Sources Sought Notice aims to identify qualified sources to provide personnel, equipment, and services necessary for inquiry management. Interested parties should submit their…

    IL

    Posted Jun 16, 2026Due Jun 30, 2026Sources SoughtNAICS 561421Sol: W519TC-26-R-IRCS
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    AI Summary

    The Department of Veterans Affairs is soliciting proposals for after-hours call center services. This opportunity is classified under NAICS code 561421. Interested bidders should prepare to provide comprehensive customer support tailored to veterans' needs.

    OH

    Posted Jun 9, 2026Due Jun 15, 2026SolicitationNAICS 561421Sol: 36C25026Q0418
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    AI Summary

    This opportunity involves a firm-fixed-price contract for after-hours answering services for Mission Australia, including U.S. Embassy and Consulate locations. The contractor will manage calls, provide information, and direct emergencies appropriately. Bids are due by 8 July 2026, at 12 noon AEST.

    DC

    Posted Jun 5, 2026Due Jul 8, 2026SolicitationNAICS 561421Sol: 19AS2026Q0016
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    AI Summary

    The Department of Veterans Affairs is seeking quotes for phone answering services at the Erie VAMC. This RFQ is set-aside for Service Disabled Veteran Owned Small Businesses and includes a firm-fixed price contract for a base of 6 months with three 1-year options. The expected contract start date is October 1, 2026.

    PA

    Posted Jun 3, 2026Due Jun 18, 2026Combined Synopsis/SolicitationNAICS 561421Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)Sol: 36C24427Q0001
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    AI Summary

    The Department of Veterans Affairs is seeking sources for telephone operator and switchboard services. This opportunity is categorized under NAICS code 561421, focusing on telephone answering services. Interested parties should respond to this sources sought notice to express their capabilities.

    CA

    Posted May 28, 2026Due Jun 9, 2026Sources SoughtNAICS 561421Sol: 36C26126Q0597
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    AI Summary

    The Department of Veterans Affairs is seeking vendors for Telephone Operator/Switchboard services across three locations. This Sources Sought Notice is for market research purposes only, and no solicitation is currently available. Interested contractors must respond by email with their capabilities and relevant experie…

    CA

    Posted May 21, 2026Due Jun 1, 2026Sources SoughtNAICS 561421Sol: 36C26126Q0747
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    AI Summary

    The Department of Veterans Affairs is seeking proposals for switchboard services under a combined synopsis/solicitation. This notice extends the proposal due date and addresses vendor questions. The opportunity is set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBC).

    NY

    Posted May 1, 2026Due May 6, 2026Combined Synopsis/SolicitationNAICS 561421Service-Disabled Veteran-Owned Small Business Set AsideSol: 36C24226Q0358
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    AI Summary

    The Department of Justice is seeking a telephony solution for a call center environment, providing quality voice calls to 200 user devices. The system must include call routing, monitoring capabilities, and integration with existing software. Key features include real-time reporting, call recording, and voicemail for s…

    DC

    Posted Apr 21, 2026JustificationNAICS 561421Sol: 15ULEX26P00000031
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    AI Summary

    The Department of Veterans Affairs is extending the solicitation due date for switchboard operator services at the James J. Peters facility to March 20, 2026. This presolicitation modification addresses questions and changes to the solicitation. Interested parties should prepare accordingly.

    NY

    Posted Mar 16, 2026Due Mar 20, 2026PresolicitationNAICS 561421Service-Disabled Veteran-Owned Small Business Set AsideSol: 36C24226Q0189
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    Source mix

    How this NAICS code is represented across indexed contract sources.

    federal
    114
    sled
    1
    forecast
    0

    About NAICS 561421

    This industry comprises establishments primarily engaged in providing telephone answering services, including message taking, call forwarding, and related services. These services support businesses by handling incoming calls and messages when the business is closed or busy.

    Read the full NAICS definition →

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