Closed Solicitation · SOCIAL SECURITY ADMINISTRATION
AI Summary
The Social Security Administration is seeking information for secure, accessible self-service kiosks to enhance service delivery and customer experience. These kiosks will allow customers to perform routine transactions independently, reducing lobby congestion while integrating with existing systems. This RFI aims to gather vendor insights for this modernization initiative.
This is a Request for Information. The agency wants to deploy secure, accessible self-service kiosks nationwide to further modernize service delivery and improve customer experience. These kiosks will empower customers to complete routine transactions independently, reduce lobby congestion, and offer flexible service options. The Self-Service Kiosks will supplement existing check-in systems and integrate with SSAs network and infrastructure, with robust accessibility features. This initiative enhances, not replaces, in-person service. amendment 0001: Amendment to extend the RFI due date.
SSKiosk RFI. Request for Information to gather ven is a federal acquisition solicitation issued by SOCIAL SECURITY ADMINISTRATION. Review the full description, attachments, and submission requirements on SamSearch before the response deadline.
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