Closed Solicitation · DEPT OF DEFENSE

    SWITCHBOARD OPERATOR SERVICES & CALL CENTER

    Sol. HT001425R0015SolicitationSet-aside: Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)FALLS CHURCH, VA
    Closed
    STATUS
    Closed
    closed Mar 14, 2025
    POSTED
    Mar 8, 2025
    Publication date
    NAICS CODE
    561421
    Primary industry classification
    PSC CODE
    Q802
    Product & service classification

    AI Summary

    The Department of Defense's Defense Health Agency is soliciting bids for Switchboard Operator and Call Center Services at Walter Reed National Military Medical Center. This amendment updates the Performance Work Statement and changes the NAICS code from 561422 to 561421. Interested bidders can submit questions until 9 AM on March 7, 2025. For detailed requirements and completion criteria, refer to the solicitation document.

    Contract details

    Solicitation No.
    HT001425R0015
    Notice Type
    Solicitation
    Set-Aside
    Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
    Posted Date
    March 8, 2025
    Response Deadline
    March 14, 2025
    NAICS Code
    561421AI guide
    PSC / Class Code
    Q802
    Contract Code
    97DH
    Issuing Office
    DEFENSE HEALTH AGENCY
    Primary Contact
    Michelle Priester
    State
    VA
    ZIP Code
    22042

    Description

    The purpose of this amendment is to execute the following:

    1. Update the Performance Work Statement
    2. Update all the CLIN descriptions
    3. Provide answers to questions submitted in response to the solicitation

    ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////

    The posting of this amendment was delayed due SAM.gov downtime.

    THE PURPOSE OF AMENDMENT 1 TO THIS SOLICITATION IS TO CHANGE THE NAICS FROM 561422 to 561421.

    //////////////////////////////////////////////////////////////////////////////////////

    This requirement is to provide Hospital Telephone Switchboard Services and Call Center Support Services in support of Walter Reed National Military Medical Center (WRNMMC). Please see the solicitation document, the Performance Work Statement for further understanding of the requirement and completion criteria. 

    ***************************************************************************************************

    QUESTIONS MAY BE SUBMITTED UNTIL 9am FRIDAY, MARCH 7, 2025

    Key dates

    1. March 8, 2025Posted Date
    2. March 14, 2025Proposals / Responses Due

    Frequently asked questions

    SWITCHBOARD OPERATOR SERVICES & CALL CENTER is a federal acquisition solicitation issued by DEPT OF DEFENSE. Review the full description, attachments, and submission requirements on SamSearch before the response deadline.

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