SLED Opportunity · FLORIDA · PINELLAS COUNTY
AI Summary
Pinellas County is soliciting proposals for Pharmacy Benefit Management Services to support 3,200 eligible employees, with services effective January 1, 2027.
The Pinellas County Board of County Commissioners, through a Request for Proposal (RFP) process, is seeking proposals from firms to provide Pharmacy Benefit Management Services for their 3,200 eligible employees. The County intends to award the agreement as soon as possible to allow for the Pharmacy Benefit Services are to be available for all eligible employees effective January 1, 2027.
The Pinellas County Board of County Commissioners, through a Request for Proposal (RFP) process, is seeking proposals from firms to provide Pharmacy Benefit Management Services for their 3,200 eligible employees. The County intends to award the agreement as soon as possible to ensure Pharmacy Benefit Services are available to all eligible employees effective January 1, 2027.
A census of the current population, claims file, and Summary of Benefits Coverage (SBC) can be obtained by emailing chuck_tobin@ajg.com. The census will be sent to you in a secure manner from the County’s consultant once a nondisclosure form has been fully executed and secured from the requesting party.
Addendum No. 1 with revised attachments and answers to questions fielded to date. Additional documents are also attached.
Just a friendly reminder: if you plan to participate in this solicitation and have not already submitted your response, it is currently scheduled to close tomorrow, Tuesday, March 31, 2026, at 3:00 pm. Please be sure to submit your proposal before the deadline.
Final Question and Answer Addendum No. 2
The PBM must provide complete and transparent disclosure of all revenue sources, including fees, retained rebates, spread, and manufacturer payments, allowing the County to fully understand how the PBM is compensated.
The PBM must demonstrate that its compensation structure and financial incentives are aligned with the County’s objectives for lowest‑net‑cost management, transparency, and improved member outcomes.
The PBM must assign a qualified, experienced account management team with clearly defined roles, responsibilities, and service expectations to support the County’s ongoing operational and strategic needs.
The PBM must provide a detailed implementation plan with timelines, milestones, responsibilities, and performance guarantees to ensure a seamless and timely transition with minimal member disruption.
The PBM must demonstrate the ability to support innovative and flexible benefit design options tailored to the County’s clinical, financial, and population‑health goals.
The PBM must present an evidence‑based formulary management approach that prioritizes clinical efficacy, patient safety, and lowest net cost while maintaining transparency in formulary decision‑making.
The PBM must offer a strong, accessible member services model supported by multi‑channel communication and proactive member engagement programs to ensure timely and accurate assistance.
The PBM must provide clear, measurable service performance guarantees covering key operational functions such as call center performance, claims accuracy, processing timeliness, and overall service delivery.
The PBM must maintain a comprehensive nationwide pharmacy network that includes independent pharmacies to ensure broad and convenient member access.
The PBM must demonstrate high‑quality specialty pharmacy services, including clinical expertise, care coordination, adherence support, and reliable distribution for specialty medications.
The PBM must provide a detailed analysis of expected formulary disruption and offer mitigation strategies that minimize member impact during the transition period.
The PBM must provide client references that reflect organizations of similar size, industry, and geographic characteristics to demonstrate proven experience and strong performance in comparable settings.
Respondents are expected to organize their submittals in such a manner as to facilitate the evaluation process. Submittals should be keyed or indexed to correspond with this solicitation. Responses should be correlated to the specific submittal, criterion, section or paragraph number of the solicitation being addressed.
Evaluators will make a reasonable effort to locate information in the responses; however failure to follow this suggested format may make location of critical submittal information difficult, possibly resulting in a loss of appropriate credit.
Additional documentation may be requested by the County to ensure contract compliance.
Download the below documents, complete, and upload. Please ensure an authorized company representative signs the form.
See OpenGov electronic Pricing Proposal. Pricing must be submitted within the OpenGov electronic Pricing Proposal and all pricing must be completed.
An award may not be issued without proof that your firm is registered with the Florida Division of Corporations, as per Florida Statute §607.1501 www.flsenate.gov/Laws/Statutes/2011/607.1501.
A foreign corporation (foreign to the State of Florida) may not transact business in this state until it obtains a certificate of authority from the Department of State. Please visit dos.myflorida.com/sunbiz/ for this information on how to become registered.
Upload all other documents relating to this solicitation. Please do not submit any documents with either copyright, confidential, or trademark proprietary language. Fla. Stat. Ch. 119 imposes substantial obligations on the County and other regulated entities regarding the maintenance and production of public records. The County cannot agree to confidentiality requirements that are contrary to these laws.
Please "tab" response to correspond to the Evaluation Criteria of this RFP: Please note the total submission shall not exceed 75 pages.
These should match/include at a minimum the evaluation criterion items.
Tab 1 - Compensation
Tab 2 - Plan Administration
Tab 3 - Service Capabilities
Tab 4 - Network Access and Distribution
Tab 5 - Related Experiences and References
Additional Required Documentation:
Attachment A: Vendor’s Statement of Qualification
Attachment B: References
Attachment C: RFP Questionnaire
Attachment D: Formulary Disruption Request
Attachment E: Business Associate Agreement
And any additional information the Proposer wishes to provide.
Please do not include any unnecessary marketing graphics, and please state the proposal in contract terms, i.e., "Contractor will" statements.
Please download the below document, complete, and upload.
Please download the Excel Workbook with multiple worksheets, complete all worksheets, and upload.
Please download the Excel Workbook with multiple worksheets, complete all worksheets, and upload.
Please download the document below, review, and affirm that your company will execute the attached if awarded this project.
Please note there are three attachments/affidavits which will have to be completed and signed by the AWARDEE.
1. Common Carrier Attestation
2. Human Trafficking Affidavit
3. Foreign Countries of Concern Affidavit
Please confirm that you have read and understand that these documents will be required of the AWARDEE.
Download the below documents, complete, and upload.
Provide description. If real property, include parcel number, size, zoning, land use, location, utilities, and any additional land use information.
Example:
Parcel Number: 33/29/16/70380/400/0201
Size: 9.527 Acres (M.O.L.) (414,996 square feet) 1.157 Acres (Jurisdictional Offset Area) 8.37 Acres Usable (364,597 square feet) (includes four man-made retention ponds containing 1.18 acres)
Zoning: Industrial (M-2)
Land Use: Industrial Limited Location: 900 front feet east of Bayside Bridge, north of Roosevelt Boulevard and west of Airport.
Utilities: Pinellas County Water & City of Largo Sewer at site.
Additional Land Use Information: The Airport Master Plan has identified this property for future non-aeronautical development.
What is the minimum acceptable bid? Example $1,000.00
Will removal service be performed by the successful bidder?
Successful bidder will be required to execute the Contract substantially similar in form to the one attached hereto within ___ days of the notification of the award.
If within ___ days after notification by Pinellas County of the award, the successful respondent refuses or otherwise neglects to execute the required written Contract and/or fails to furnish or satisfy any other conditions or requirements of this solicitation, the respondent’s deposit shall be forfeited and the same shall be retained by Pinellas County. No plea of mistake in the bid or misunderstanding of the conditions of forfeiture shall be available to the respondent for the recovery of his/her/its bid security or as a defense to any action based upon the neglect or refusal to execute a written contract.
What is the most current appraisal value?
Does this solicitation require evaluation criteria? If requesting the solicitation be conducted using an RFP or RFN, select yes. For all other solicitations or if you are unsure, select no.
Which set of evaluation criteria will be included? If Selecting CCNA, do not alter the evaluation criteria.
Is this a one time or term contract?
Enter the initial term of the contract, without including any extensions, in months or days.
Ex: 60 months
Duration of the contract shall be for a period of (TERM) with unit prices adjustable (decrease/increase) at (Frequency of escalation) after the date of award (Frequency One-Time OR Annual), in an amount not to exceed the average of the Consumer Price Index (CPI) or (NTE percentage), whichever is less, for all Urban Consumers, Series Id: CUUR0000SA0, Not Seasonally Adjusted, Area: U.S. city average, Item: All items, Base Period: 1982-84=100 for the twelve months prior.
It is the vendor’s responsibility to request any pricing adjustment under this provision. For any adjustment to commence annually, the vendor’s request for adjustment shall be submitted between 90-120 day(s) prior to contract anniversary date, utilizing the available index at the time of request. The vendor adjustment request shall not be in excess of the relevant pricing index change. If no adjustment request is received from the vendor, the County will assume the vendor has agreed to continue without a pricing adjustment. Any adjustment request received outside of the 90-120 day(s) period above shall not be considered. County has the right to request pricing decreases at any time.
with unit prices adjustable at ___ after the date of award
Example: 12 months
after the date of award (Frequency One-Time OR Annual), in an amount not to exceed the average of the Consumer Price Index (CPI)
in an amount not to exceed the average of the Consumer Price Index (CPI) or ___ whichever is less, for all Urban Consumers, Series Id: CUUR0000SA0, Not Seasonally Adjusted, Area: U.S. city average, Item: All items, Base Period: 1982-84=100 for the twelve months prior.
Example: 5%
Duration of the contract shall be for a period of (TERM) with unit prices adjustable at (Frequency of escalation) after the date of award (Frequency One-Time OR Annual), in an amount not to exceed the average of the Consumer Price Index (CPI) or (NTE percentage), whichever is less, for (Custom index), Not Seasonally Adjusted, Area: U.S. city average, Item: All items, Base Period: 1982-84=100 for the twelve months prior.
It is the vendor’s responsibility to request any pricing adjustment under this provision. For any adjustment to commence annually, the vendor’s request for adjustment shall be submitted between 90 -120-day(s) prior to contract anniversary date, utilizing the available index at the time of request. The vendor adjustment request shall not be in excess of the relevant pricing index change. If no adjustment request is received from the vendor, the County will assume the vendor has agreed to continue without a pricing adjustment. Any adjustment request received outside of the 90 - 120-day(s) period above shall not be considered. County has the right to request pricing decreases at any time.
... with unit prices adjustable at ___ after the date of award
Example: 12 months
after the date of award (Frequency One-Time OR Annual), in an amount not to exceed the average of the Consumer Price Index (CPI)
in an amount not to exceed the average of the Consumer Price Index (CPI) or ___ , whichever is less ...
Example: 5%
for all Urban Consumers, Series Id: __________, Not Seasonally Adjusted, Area: U.S. city average, Item: All items, Base Period: 1982-84=100 for the twelve months prior.
Example: CURR0100AA2
Duration of the contract shall be for a period of (TERM) with unit prices adjustable at (Frequency of escalation) after the date of award (Frequency One-Time OR Annual), in an amount not to exceed the average of the Producer Price Index (PPI) or (NTE percentage), whichever is less, for (Custom index) Not Seasonally Adjusted, Area: U.S. city average, Item: All items, Base Period: 1982-84=100 for the twelve months prior.
It is the vendor’s responsibility to request any pricing adjustment under this provision. For any adjustment to commence annually, the vendor’s request for adjustment shall be submitted between 90-120 day(s) prior to contract anniversary date, utilizing the available index at the time of request. The vendor adjustment request shall not be in excess of the relevant pricing index change. If no adjustment request is received from the vendor, the County will assume the vendor has agreed to continue without a pricing adjustment. Any adjustment request received outside of the 90-120 day(s) period above shall not be considered. County has the right to request pricing decreases at any time.
... with unit prices adjustable at ___ after the date of award
Example: 12 months
in an amount not to exceed the average of the Producer Price Index (PPI) or ___, whichever is less, for ...
Example: 5%
for all Urban Consumers, Series Id: __________, Not Seasonally Adjusted, Area: U.S. city average, Item: All items, Base Period: 1982-84=100 for the twelve months prior.
Example: PCU3259--3259- Other chemical product & preparation mfg
Does this contract have term extensions?
The contract may be extended subject to written notice of agreement from the County and successful bidder, for (Number of Extensions) additional (Term of Extensions) period(s) beyond the primary contract period. The extension shall be exercised only if all prices, terms and conditions remain the same and approval is granted by the County Administrator or Director of Purchasing.
The contract may be extended subject to written notice of agreement from the County and successful bidder, for ______________ additional
Example: 2
additional ___________ period(s) beyond the primary contract period. The extension shall be exercised only if all prices, terms and conditions remain the same and approval is granted by the County Administrator or Director of Purchasing.
Example: 12 month
The contract may be extended subject to written notice of agreement from the County and the successful bidder(s) for (Number of Extensions) additional for (Extension Length) period(s) beyond the primary contract period. Term extensions will allow for price adjustments (Decrease/Increase) in an amount not to exceed the average of the Consumer Price Index (CPI) or (NTE percentage), whichever is less, for all Urban Consumers, Series Id: CUUR0000SA0, Not Seasonally Adjusted, Area: U.S. city average, Item: All items, Base Period: 1982-84=100 for the twelve months prior to extension. The extension shall be exercised only if all terms and conditions remain the same and the County Administrator or Director of Purchasing grants approval.
It is the vendor’s responsibility to request any pricing adjustment under this provision. For any adjustment to commence on the first day of any exercised extension period, the vendor’s request for adjustment should be submitted at time of the extension request from the County, utilizing the available index at the time of request. The vendor adjustment request should not be in excess of the relevant pricing index change. If no adjustment request is received from the vendor, the County will assume the vendor has agreed that the extension term may be exercised without pricing adjustment. Any adjustment request received after the commencement of a new extension period may not be considered. County has the right to request pricing decreases at any time.
The contract may be extended subject to written notice of agreement from the County and the successful bidder(s) for ___ additional
Example: 2
______ period(s) beyond the primary contract period. Term extensions will allow for price adjustments (Decrease/Increase) in an amount not to exceed the average of the Consumer Price Index (CPI) or ...
Example: 12 month
Term extensions will allow for price adjustments (Decrease/Increase) in an amount not to exceed the average of the Consumer Price Index (CPI) or ___, whichever is less,
Example: 5%
The contract may be extended subject to written notice of agreement from the County and the successful bidder(s) for (Number of extensions) additional (Extension length) period(s) beyond the primary contract period. Term extensions will allow for price adjustments (Decrease/Increase) in an amount not to exceed the average of the Consumer Price Index (CPI) or (NTE percentage), whichever is less, (Custom Index CPI) Not Seasonally Adjusted, Area: U.S. city average, Item: All items, Base Period: 1982-84=100 for the twelve months prior. The extension shall be exercised only if all terms and conditions remain the same and the County Administrator or Director of Purchasing grants approval.
It is the vendor’s responsibility to request any pricing adjustment under this provision. For any adjustment to commence on the first day of any exercised extension period, the vendor’s request for adjustment should be submitted at time of the extension request from the County, utilizing the available index at the time of request. The vendor adjustment request should not be in excess of the relevant pricing index change. If no adjustment request is received from the vendor, the County will assume the vendor has agreed that the extension term may be exercised without pricing adjustment. Any adjustment request received after the commencement of a new extension period may not be considered. County has the right to request pricing decreases at any time.
The contract may be extended subject to written notice of agreement from the County and the successful bidder(s) for ___ additional...
Example: 2
___ period(s) beyond the primary contract period. Term extensions will allow for price adjustments (Decrease/Increase) in an amount not to exceed the average of the Consumer Price Index (CPI) or ...
Example: 12 month
Term extensions will allow for price adjustments (Decrease/Increase) in an amount not to exceed the average of the Consumer Price Index (CPI) or ___, whichever is less ...
Example: 5%
for all Urban Consumers, Series Id: __________, Not Seasonally Adjusted, Area: U.S. city average, Item: All items, Base Period: 1982-84=100 for the twelve months prior.
Example: CURR0100AA2...
The contract may be extended subject to written notice of agreement from the County and the successful bidder(s) for (Number of extensions) additional (Extension length)period(s) beyond the primary contract period. Term extensions will allow for price adjustments (Decrease/Increase) in an amount not to exceed the average of the Producer Price Index (PPI) or (NTE percentage), whichever is less, (Custom Index PPI) Not Seasonally Adjusted, Area: U.S. city average, Item: All items, Base Period: 1982-84=100 for the twelve months prior. The extension shall be exercised only if all terms and conditions remain the same and the County Administrator or Director of Purchasing grants approval.
It is the vendor’s responsibility to request any pricing adjustment under this provision. For any adjustment to commence on the first day of any exercised extension period, the vendor’s request for adjustment should be submitted at time of the extension request from the County, utilizing the available index at the time of request. The vendor adjustment request should not be in excess of the relevant pricing index change. If no adjustment request is received from the vendor, the County will assume the vendor has agreed that the extension term may be exercised without pricing adjustment. Any adjustment request received after the commencement of a new extension period may not be considered. County has the right to request pricing decreases at any time.
The contract may be extended subject to written notice of agreement from the County and the successful bidder(s) for ___ additional...
Example: 2
___ period(s) beyond the primary contract period. Term extensions will allow for price adjustments (Decrease/Increase) in an amount not to exceed the average of the Producer Price Index (PPI) or ...
Example: 12 month
Term extensions will allow for price adjustments (Decrease/Increase) in an amount not to exceed the average of the Producer Price Index (PPI) or ___, whichever is less ...
Example: 5%
for all Urban Consumers, Series Id: __________, Not Seasonally Adjusted, Area: U.S. city average, Item: All items, Base Period: 1982-84=100 for the twelve months prior.
Example: PCU3259--3259- Other chemical product & preparation mfg
Select the meetings, if any, which will be organized during this solicitation.
Provide the street address (ex 400 South Fort Harrison Ave, Clearwater FL, 33756)
Format: Day of week, Month day, year (ex. Wednesday, February 15, 2023)
ex. 1:00 pm
Performance Security in the amount of <___> or <__> prior to execution of the contract
Example: $500 or 5% - include dollar value or percent one or the other.
or
Not Applicable
Example: $500 or 5% - include dollar value or percent one or the other.
OPTION 1: NO PRE-COMMENCEMENT MEETING = NOT APPLICABLE
OPTION 2: COUNTY REPRESENTATIVE = Upon award of bid, the County will coordinate a pre-commencement meeting with the successful Contractor. The meeting will require Contractor and the County Representative to review specific contract details and deliverable documents at this meeting to ensure the scope of work and work areas are understood.
OPTION 3: FACILITY REPRESENTATIVE = A Pre-Commencement meeting will be held after the award of the contract and before the contract has started. Facility Representatives from all departments will be present to discuss their locations and any special instructions that may need to take place.
Common Carrier Attestation used when there is a contract between a governmental entity and a common carrier or contracted carrier which is executed, amended, or renewed on or after October 1, 2022, including a grant agreement or economic incentive program payment agreement.
To include the above affidavit in this solicitation select yes. If this is not applicable to this solicitation, select no.
Foreign Countries of Concern Affidavit used when an entity has access to an individual’s personal identifying information and Beginning July 1, 2025, if a governmental entity intends to extend or renew a contract with an entity, and beginning January 1, 2024, if a governmental entity intends to accept a bid on, a proposal for, or a reply to, or enter into, a contract.
To include the above affidavit in this solicitation select yes. If this is not applicable to this solicitation, select no.
Human Trafficking Affidavit used when a contract is executed, renewed, or extended between a nongovernmental entity and a governmental entity, the nongovernmental entity must provide the governmental entity with an affidavit signed by an officer or a representative of the nongovernmental entity under penalty of perjury attesting that the nongovernmental entity does not use coercion for labor or services.
To include the above affidavit in this solicitation select yes. If this is not applicable to this solicitation, select no.
Q (No subject): 2a. Where is Attachment A: Vendor’s Statement of Qualifications to be completed? Is this the same document as “Vendor Acceptance Form” mentioned in Section 8.1.1?
A: Available in Supporting Attachments.
Q (No subject): 3. Section 8.1.7 Attachment E - Business Associate Agreement: This document doesn’t appear to be on the site to be downloaded if you could provide for bidders to review.
A: Available in Supporting Attachments.
Q (Business Requirements): One of the business requirements states that the bidder must have 3-5 public sector clients in Florida or neighboring states. We have a County of Florida client, and two public sector clients in Tennessee. In addition, we manage one million public sector lives throughout the United States. Will this satisfy the requirements for bidders?
A: Answers will be published as an addendum on OpenGov.
Q (Financial Offering): Are you accepting traditional and pass through offers? Our company only provides a pass through offer. Is the current contract a traditional offer? Will you only be soliciting pass through offers?
A: Answers will be published as an addendum on OpenGov.
Q (No subject): 1. Section 6.8 of 26-0408-RFP Pharmacy Benefit Manager Services, letter E. Specialty Pharmacy Offer, is this within the Financial Offer tab of Attachment C or is this a separate tab or document bidders are supposed to provide?
A: Answers will be published as an addendum on OpenGov.
Q (No subject): 2. Section 6.7 of 26-0408-RFP Pharmacy Benefit Manager Services, #3: Where can bidders find the Certification page to complete? Is this the same as “Executed Certification Form” mentioned in Section 6.11?
A: Answers will be published as an addendum on OpenGov.
Q (Question about 1 Million Lives Requirement): If the contractor (PBM) does not currently manage 1M lives would this automatically disqualify us from being considered, or would our scoring be impacted?
A: Answers will be published as an addendum on OpenGov.
Q (RFP Exhibits): Upon review of Solicitation 26‑0408‑RFP Pharmacy Benefit Manager Services, the RFP references several required submission documents that do not appear to be included among the files made available in the procurement portal. Specifically: Attachment A – Vendor’s Statement of Qualifications - not in available in downloads 26‑0408‑RFP‑Price_Page.xlsx (required for pricing submission) These items are referenced in Sections 6.11, 8, and 8.1.4 of the RFP as required components of the proposal submission. Please confirm whether these documents will be provided as separate templates/files, or if proposers are expected to create and submit these documents independently. If the documents are to be provided by the County, please advise when they will be made available in OpenGov.
A: Answers will be published as an addendum on OpenGov.
Q (No subject): Hello, Attachment B: References and Attachment A: Vendor’s Statement of Qualifications do not appear to be in the Attachments section of the Project Documents, is there somewhere else they are located?
A: Answers will be published as an addendum on OpenGov.
Q (No subject): Attachment C, Administrative Ancillary Fees tab: Would you be willing to send an unlocked version so we're able to add additional rows to Section 2: All other ancillary programs / charges offered by your organization?
A: Answers will be published as an addendum on OpenGov.
Q (Plan Design Deviations): Please advise where any deviations (if any) from the proposed plan designs should be documented within the RFP. The RFP instructions reference the plan provision tabs within the Excel workbook; however, these tabs do not appear to be included.
A: Answers will be published as a second addendum on OpenGov.
SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.
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