SLED Opportunity · GEORGIA · GEORGIA
AI Summary
RFP for utility billing software and Customer Information System (CIS) for City of Augusta. Includes integration of billing, meter reading, asset management, and customer payment systems with implementation, data conversion, training, and support services.
The purpose of this RFP is to obtain proposals for a utility billing software and Customer Information System (CIS) that will meet all core functions as defined in the requirements and keep pace with Augusta¿s current and future needs. The software must integrate all aspects of our utility services including customer account management, billing and collections, meter reading systems and software, asset and work order management software, and customer payment and portal systems. It is expected that the selected vendor will assume responsibility for leading the implementation of the software solution in partnership with an Augusta appointed project manager, including any data conversion that may be required to transition from the current software. AUD may enter into a professional services agreement with the vendor that best meets our needs and provides the best value inclusive of implementation, data conversion and migration, training, and support.
SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.
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