Active SLED Opportunity · NORTH CAROLINA · CITY OF CHARLOTTE

    269-2026-2068 - Fare Inspector Ambassador Program

    Issued by City of Charlotte
    cityRFPCity of CharlotteSol. 231411
    Open · 5d remaining
    DAYS TO CLOSE
    5
    due May 19, 2026
    PUBLISHED
    Invalid Date
    Posting date
    JURISDICTION
    City of
    city
    NAICS CODE
    561612
    AI-classified industry

    AI Summary

    City of Charlotte seeks a contractor to design and operate a Fare Inspector Ambassador Program for the CATS Blue Line, focusing on fare compliance and rider safety. Proposals due May 19, 2026.

    Opportunity details

    Solicitation No.
    231411
    Type / RFx
    RFP
    Status
    Open
    Level
    city
    Published Date
    Invalid Date
    Due Date
    May 19, 2026
    NAICS Code
    561612AI guide
    Jurisdiction
    City of Charlotte
    Agency
    City of Charlotte

    Description

    The purpose of this Scope of Work (SOW) is to obtain a qualified Contractor to design and operate a Fare Inspection Ambassador Program for the CATS Blue Line. The Contractor shall deploy trained customer service centric personnel to conduct fare inspections, ensure system-wide fare compliance, and support a safe and professional rider experience.

    Commodity Codes

    • Commodity Codes: NIGP 55090 Transportation Systems, Intelligent (An automated information system which provides traffic management, communications, and analysis of data as a minimum) NIGP 90568 Security Screening Services, Personnel NIGP 91896 Transportation Consulting NIGP 96182 Transportation Services (Not Otherwise Classified) (Inactive, please see commodity code 962-86 effective January 1, 2016) NIGP 99046 Guard and Security Services

    Events & Timeline

    StatusEvent NameLocationDescriptionDatesMandatory
    OngoingOpen DateOnline PortalPosting date for the OpportunityApr 27th 2026, 10:00 AM EDTN/A
    UpcomingNon-Mandatory Pre-Proposal MeetingMicrosoft TeamsA Non-Mandatory Virtual Pre-Proposal Conference for the purpose of reviewing the RFP and answering questions regarding the Services will be held on April 30, 2026 at 2:00 p.m. No onsite meeting will be held and Service Provider(s) should not come to the City expecting to attend in person. Please email David Tate at david.tate@charlottenc.gov if you plan to attend for a link to the meeting.Apr 30th 2026, 2:00 PM EDT - Apr 30th 2026, 3:00 PM EDTNo
    UpcomingQuestions Due DateOnline PortalDeadline to submit QuestionsMay 12th 2026, 2:00 PM EDTN/A
    UpcomingClose DateOnline PortalDeadline for SubmissionsMay 19th 2026, 2:00 PM EDTN/A
    UpcomingIntent to Bid Due DateOnline PortalDeadline to indicate your intent to BidMay 19th 2026, 2:00 PM EDTYes

    Requested Information

    Note: Template files for the items below (BidTables, Questionnaires) are available in the Attachments section of this opportunity.

    NameType# FilesRequirement
    Cover LetterFile Type: Any (.*)MultipleRequired
    Program Approach and UnderstandingFile Type: Any (.*)MultipleRequired
    Staffing, Training, and Management PlanFile Type: Any (.*)MultipleRequired
    Experience with Similar ProgramsFile Type: Any (.*)MultipleRequired
    Data Collection and Reporting CapabilitiesFile Type: Any (.*)MultipleRequired
    Cost ProposalFile Type: Any (.*)MultipleRequired
    Required FormsFile Type: Any (.*)MultipleRequired

    Attachments

    Key dates

    1. Invalid DatePublished
    2. May 19, 2026Responses Due

    AI classification tags

    Frequently asked questions

    SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.

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