Active SLED Opportunity · NORTH CAROLINA · CITY OF CHARLOTTE
AI Summary
City of Charlotte seeks a contractor to design and operate a Fare Inspector Ambassador Program for the CATS Blue Line, focusing on fare compliance and rider safety. Proposals due May 19, 2026.
The purpose of this Scope of Work (SOW) is to obtain a qualified Contractor to design and operate a Fare Inspection Ambassador Program for the CATS Blue Line. The Contractor shall deploy trained customer service centric personnel to conduct fare inspections, ensure system-wide fare compliance, and support a safe and professional rider experience.
| Status | Event Name | Location | Description | Dates | Mandatory |
|---|---|---|---|---|---|
| Ongoing | Open Date | Online Portal | Posting date for the Opportunity | Apr 27th 2026, 10:00 AM EDT | N/A |
| Upcoming | Non-Mandatory Pre-Proposal Meeting | Microsoft Teams | A Non-Mandatory Virtual Pre-Proposal Conference for the purpose of reviewing the RFP and answering questions regarding the Services will be held on April 30, 2026 at 2:00 p.m. No onsite meeting will be held and Service Provider(s) should not come to the City expecting to attend in person. Please email David Tate at david.tate@charlottenc.gov if you plan to attend for a link to the meeting. | Apr 30th 2026, 2:00 PM EDT - Apr 30th 2026, 3:00 PM EDT | No |
| Upcoming | Questions Due Date | Online Portal | Deadline to submit Questions | May 12th 2026, 2:00 PM EDT | N/A |
| Upcoming | Close Date | Online Portal | Deadline for Submissions | May 19th 2026, 2:00 PM EDT | N/A |
| Upcoming | Intent to Bid Due Date | Online Portal | Deadline to indicate your intent to Bid | May 19th 2026, 2:00 PM EDT | Yes |
Note: Template files for the items below (BidTables, Questionnaires) are available in the Attachments section of this opportunity.
| Name | Type | # Files | Requirement |
|---|---|---|---|
| Cover Letter | File Type: Any (.*) | Multiple | Required |
| Program Approach and Understanding | File Type: Any (.*) | Multiple | Required |
| Staffing, Training, and Management Plan | File Type: Any (.*) | Multiple | Required |
| Experience with Similar Programs | File Type: Any (.*) | Multiple | Required |
| Data Collection and Reporting Capabilities | File Type: Any (.*) | Multiple | Required |
| Cost Proposal | File Type: Any (.*) | Multiple | Required |
| Required Forms | File Type: Any (.*) | Multiple | Required |
SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.
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